How to Accept Online Donations with Stripe

Accepting donations with Stripe is secure and convenient for nonprofits. Donorbox helps you connect with Stripe as its main payment processor, thus making it even easier to use Stripe for fundraising. Learn everything about Stripe and how to get donations on Donorbox via this payment processor in this guide.

7 minutes read
How to Accept Online Donations with Stripe

Stripe is one of the most powerful payment processors on the market, and many nonprofits are turning to them for reliable, secure payment processing. If you’re wondering how you can accept online donations with Stripe, you’ve come to the right place!

In this article, we’ll cover everything you need to know about using Stripe. We’ll also show you how easy it is to accept online donations by paring Stripe and Donorbox. Read on!


What is a Payment Processor?

A payment processor is a company that handles transactions so your donors can make donations online. That means the payment processing company communicates and relays information from your customer’s credit or debit card to both your bank and your donor’s bank.

If there are enough funds on your donor’s card and it is valid, the transaction will go through. And all of this happens in a matter of seconds. Stripe provides the technical, fraud prevention, and banking infrastructure necessary to operate secure online payment systems.

If you want to learn more about nonprofit donation processing, check out our in-depth guide here.


What is Stripe?

Donorbox uses Stripe as its main payment processor. Stripe allows you to get paid with all major credit/debit cards from customers around the world on the web or in mobile apps. It was launched for the public in 2011 and since then, they have processed over a trillion dollars for global businesses and nonprofits.


Donorbox + Stripe

Donorbox is a state-of-the-art, powerful, and effective fundraising platform that enables nonprofit organizations to collect and process online donations and build long-lasting relationships with donors.

Our donation platform helps various organizations raise money for their missions. Donorbox is used by nonprofits, churches, universities, politicians, and medical research organizations, among others.

Over 80,000 organizations from 96 countries around the world use Donorbox to fundraise online. People love Donorbox because it’s easy to get started with accepting donations.

While Donorbox offers both PayPal and Stripe as payment processors, we recommend Stripe for more flexibility and innovative payment options.


Is Stripe Safe?

Yes. Stripe exceeds the most stringent security standards:

    • SSL Protected: All transactions are SSL (Secure Socket Layer) protected. Your information and your donor’s information are securely transmitted during the processing of all payments.
    • PCI Compliant: Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your donor’s information is safe and secure.
    • Encrypted: All credit card numbers are encrypted and safely stored in Stripe’s state-of-the-art data center. This ensures both the security and integrity of your donor’s information.
    • Fraud detection with machine learning: Stripe’s radar fraud-detection system is smarter when it comes to blocking fraud and allowing legitimate donors. Not only that, it adapts quickly to shifting patterns of fraud and your nonprofit safety needs.

Donorbox also offers industry-leading security, making your fundraising even more secure – from start to finish.


What are Some of Stripe’s Other Advantages?


1. Donors can use any credit/debit cards

Users in the United States can use any of these credit/debit cards to make their online donations:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club

2. A range of payment methods

Stripe also supports a range of additional payment methods, including:

  • 3D Secure
  • Low-cost ACH bank transfers (U.S. organizations)
  • Apple Pay
  • Google Pay

3. Unbelievable uptime

Imagine an uptime of 99.99%! That’s what Stripe offers you as a payment processor. It means you’ll always be ready to accept and process donations from your supporters – 365 days a year and 24/7. Less downtime means happier donors!


4. Automatic updates for saved cards

When your donors’ saved card expires or they receive a new card for some other reason, Stripe automatically attempts to update the saved card information. Most card issuers in the U.S. support this feature and provide updated card information. Thus, Stripe can automatically update most American Express, Visa, Master Card, and Discover cards in the U.S.


5. Not just safe but ultra-safe

We’ve already talked about Stripe’s radar fraud-detection system. But that is not all; it offers an additional layer of authentication that protects you against fraudulent card payments. It lowers the risk of chargebacks with a feature called dynamic 3D secure, applicable to high-risk transactions. So the next time you’re expecting a big donation or a major gift, you know Stripe has got you covered.


Where Does the Money Go?

When you receive a donation, the funds are sent to your Stripe account. Payouts are then made to the bank account that you have linked to Stripe. This payment will be processed by Stripe, but as far as the donor knows they’re paying you directly.


How does the payout happen?

You can set a payout schedule on your Stripe dashboard. By default, your payout schedule will be daily. But you can change it to weekly, monthly, or manually. Note that this gives you control over when your raised funds are paid out, not when they will be available, which is controlled by payout speed that varies by country.

Stripe supports one-to-two-day bank payouts in the U.S. and an average wait time of a week for international organizations.


How Do Donorbox and Stripe Work Together?

As part of the Donorbox set-up process, you will be prompted to select a payment processor and when you select Stripe, you will then be prompted to enter all the information you need to register an account with them. Donorbox handles both account setups to make it as easy as possible for you.

When you finish the setup you will have both a Donorbox account and a separate Stripe account. Funds donated are automatically transferred to your designated bank account by Stripe.

Donorbox has already helped nonprofits across the globe raise $2 billion in online donations. Our founder Charles Zhang and Stripe’s platform partnerships Jared Davis discuss how this payment processor helps supercharge your donations in the below Donorbox Webinar. Watch for helpful insights on Stripe + Donorbox.

Raise Funds With Donorbox + Stripe


How Do I Set up Donorbox with Stripe?

When you are ready to get started with fundraising online, start by setting up your Donorbox account.

The first step is to create an Org (short for ‘Organization’) account. It’s a really simple process and we don’t require any uploaded documentation.


Step 1 – Sign up for Donorbox

Go to the Donorbox website, and select “Org Signup” or simply click the button below!

Screenshot showing where to click "sign up" for new Donorbox organizations.

Sign Up Now


Step 2

Choose the country your organization was formed in and then follow the prompts from there. For U.S. organizations, you’ll then be asked if you are a federally registered organization. If you are, you can enter your EIN to locate your nonprofit information. All you’ll need to do from there is add your contact information.

Screenshot showing the process to sign up for Donorbox.


Step 3

After registration, you’ll be taken directly to your Dashboard. Here, you can create your first campaign or connect Stripe as your payment processor.

Screenshot of the Donorbox Dashboard where you will see a prompt to connect Stripe.

You can also set up your Payment Processor on the dedicated page under the “Account” menu on the left side of your screen.

Screenshot of the payment processors page on Donorbox.


Step 4

Click on “Create your Stripe Account.”

You’ll be taken to Stripe connection page that looks like below. You’ll start by entering your email address.

Screenshot of the process to sign up for Stripe through Donorbox.

Next, you’ll input your legal name, address, account information to receive donations, and more to authorize Donorbox to use this Stripe account. Once you fill out and submit the form, you will be redirected back to your Donorbox dashboard, and you’ll be ready to go!

Congratulations! You’ve set up Donorbox with Stripe.


Step 5

Now you can go back and set up your first campaign and donation form using the options shown below.

For more information about setting up your donation form and how to embed it on your website, follow the additional instructions in our Getting Started Guide.

Stripe Donations

Get Started For Free


Some of Donorbox’s Most Popular Features!

  • Recurring Donations: It takes only one click to set up a recurring donation to bring in significantly more contributed income for your organization.
  • Donation Page: Get your very own donation page for free, customized with your logo and background – hosted on our SSL-enabled servers.
  • Crowdfunding: Create crowdfunding campaign pages that are customizable and include loads of features to boost outreach and donations.
  • Donation Forms: Embed your donation form seamlessly into your website or add it as a dynamic pop-up form so your donors don’t have to navigate to a different page to give.
  • Text-to-Give: Allow donors to easily give using their smartphones – and quickly repeat their donations via text.
  • Peer-to-Peer Fundraising: Invite your supporters, volunteers, board members, and friends to fundraise for you and help you reach more potential donors.
  • Event Ticketing: Create an event page and sell tickets with embeddable ticketing forms designed for nonprofits.
  • UltraSwift™ Pay: Eliminate the need for donors to enter their contact information in this fast digital wallet checkout option.
  • Integrations: Salesforce, HubSpot, Blackbaud RE NXT, MailChimp, and hundreds more with Zapier.

Learn about all of these features and more on the Donorbox website.


What Does Donorbox + Stripe Cost?

Donorbox is free to start. Donorbox charges a small platform fee of 1.75% for donations. You can also ask donors to cover processing fees with their donation, meaning more of their gift goes toward your cause. There are no setup fees to start using the Standard plan.

If you’d like access to more exciting features and expert help via account management and fundraising coaching, you can upgrade to Pro or Premium. Learn more about our pricing here.

Stripe charges a 2.2% + $0.30 credit card processing fee per donation for nonprofits. For organizations that don’t have official nonprofit status, Stripe charges a 2.9% + $0.30 processing fee.


Do Nonprofits Get the Discounted Rate by Stripe?

Yes! If you are a registered 501(c)(3) non-profit, you can contact Stripe at . In the U.S., the Stripe nonprofit discounted rate is typically 2.2% + $0.30. If your organization is outside of the U.S., the rate may be higher or lower. It is best to contact Stripe directly for the latest discounts and requirements.


How Soon Do We Receive the Funds?

Stripe automatically transfers donation funds from your Stripe account to your bank account based on the transfer schedule listed on your dashboard.

In the U.S. and Australia, transfers automatically occur every two business days. However, your first transfer may take a little longer (around seven days). In most other countries, transfers occur every seven business days.

For more information about the exact transfer time in your country, click here. You can also log in to Stripe with your Stripe email and password to access a summary of your past and upcoming transfers on your Stripe dashboard.

For more information and details, check out our knowledge base to help you start collecting online donations with Donorbox.

Avatar photo

Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.

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