Donorbox recently hit an incredible milestone – there have been more than $2 billion in donations raised using Donorbox’s fundraising platform. These crucial funds went to organizations of all sizes who strive to make the world a better place. Let’s look deeper at how Donorbox helped its users raise a collective $2 billion!
Since its founding in 2014, tens of thousands of organizations have trusted Donorbox to help them boost fundraising and do more good. With easy-to-use tools that attract (and retain!) donors, free resources to help sharpen fundraising know-how, and a world-class support team, Donorbox helps you help others.
In this article, we’ll look at how Donorbox offers tools, support, and know-how to help more than 80,000 organizations raise a collective $2 billion U.S. dollars!
Donorbox is constantly innovating to build tools that are the best in the industry and have all the ease and functionality modern fundraisers need.
The platform offers so many ways to fundraise both online and in person, with features and tools like:
All of this is backed by Donorbox’s industry-leading security to keep your data – and your donors’ data – safe and sound.
Plus, Donorbox offers tiered plans so organizations of all sizes can succeed. The Pro and Premium plans are designed to help grow your fundraising with a lowered processing fee and access to more features. Plus, choose from expert coaching, priority tech support, guided onboarding, and more with the Premium plan. Learn more about Donorbox pricing here.
Donorbox’s customer support team goes above and beyond to ensure every fundraiser’s experience is not only smooth but enjoyable.
With help available 24/5 online, organizations receive lightning-quick support, including hands-on guidance when needed.
Here’s what some Donorbox users have to say about the customer support they received –
“Excellent customer service!!! I received an answer to my email on the same day. Easy to use platform!”
“You followed up to make sure I wasn’t stranded. That means a lot to know you are ready to assist if I come across any issue that stumps me going forward.”
“I am exceedingly pleased when a real, genuine human reaches out as customer service. Your people are very sincere…they have hearts and souls. AI robots and avatars do not.”
“Super helpful not only with what I asked but going above and beyond with additional information you knew I’d need before I knew I’d need it!”
Plus, the Donorbox support team is always listening to nonprofits’ needs and wants. This feedback is relayed to the product teams and used to improve existing tools as well as develop new features that align with what today’s nonprofits are looking for in a fundraising platform.
It’s true – Donorbox believes in helping its users as much as possible, whether providing legendary customer support, staying on top of industry trends, or creating resources to help anyone become an expert fundraiser.
Donorbox constantly creates new resources with expert insights, opinions, and tips to help you fundraise better.
These resources help all levels of fundraisers use their tools smarter and raise more – whenever they need it.
Donorbox is proud to help those fundraising for pressing crises with scalable tools that can handle heavy traffic.
From wildfires and earthquakes to urgent humanitarian crises, Donorbox’s easy-to-share campaigns help fundraisers get the vital funding they need. Plus, streamlined tools behind the scenes make launching a campaign quick and easy so you can focus on what’s most important and get your funds as soon as possible.
Check out how Show Aloha is raising funds to help those affected by the Maui wildfires that occurred in August 2023 –
Countless other organizations trust Donorbox to help them raise these crucial funds – as soon as they’re needed.
With powerful fundraising tools all on one easy-to-use platform, it’s no wonder that organizations can achieve fundraising success with Donorbox.
Add in a legendary customer support team, tons of in-depth resources and how-to guides, and scalable features to raise significant funds in the face of a crisis, and it becomes clear how Donorbox helped organizations raise over $2 billion toward their missions.
Take a deeper look at Donorbox’s features here. For fundraising tips, check out the rest of the Nonprofit Blog. Subscribe to the newsletter for a curated list of blog content delivered to your inbox every month.
Lindsey spent years wearing many hats in the nonprofit world. Whether she was helping arts nonprofits with their messaging and content, planning a fundraising gala, writing an NEA grant proposal, or running a membership program with over 400 members, she learned how to navigate – and appreciate! – the fast-paced world of fundraising. Now, she loves sharing those hard-earned lessons with the Donorbox community.
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Lindsey Baker Bower