Membership programs have a number of benefits. Most importantly, it ensures a predictable revenue for your organization in exchange for services such as exclusive newsletters, updates, invitations to member-only events, and other special programs. In this article, we’ll discuss how to create a membership campaign on Donorbox, ways to check member records and payments, and answer frequently asked questions.
Our new feature Memberships is live.
You can now create a stellar membership campaign with Donorbox!
Membership programs have a number of benefits. Most importantly, it ensures a predictable revenue for your organization in exchange for services such as exclusive newsletters and updates, invitations to member-only events, and other special programs.
Memberships gives you the opportunity to build upon the loyal support for your cause, nurture donor relationships more efficiently as you segment your donors with different membership tiers. Membership programs are also known to give you the tools so you can encourage advocacy for your cause and build a stronger campaign.
In this blog, we’ll discuss how to create a membership campaign on Donorbox.
Donorbox Memberships is free to start – no contracts or signup costs. There is a platform fee of 2.95%, plus payment processing fees of Stripe or PayPal. But if you upgrade to our Pro plan at just $139/month, you can reduce this fee down to a flat 1.5%.
Rest assured this is the most affordable pricing structure for a membership program tool with all the necessary features out of the ones available in the market.
It’s very easy to start your membership campaign on Donorbox. All you need to do are signup with an org account, add monthly/yearly membership tiers on the dashboard, create and customize your membership campaign, and make it live. That too without any coding requirements!
That’s all – you’ll be all set to start your membership program and have your members pay to your campaign on a monthly/yearly basis as per the selected membership tier. You will also be able to track and manage your member’s records and membership payments information. Plus, your members have the ability to log in to their accounts and manage their memberships.
Before we proceed to walk you through the steps, here’s the live demo video of Donorbox Memberships to help you get started quickly!
Get Started with Donorbox Memberships
The steps to creating a membership program on Donorbox are as follows –
Sign up on Donorbox as an organization. This will only take a few minutes. Once you’ve signed up, log in to your new Donorbox account.
If you already have a Donorbox account, you can simply log into your existing account to follow further steps.
Getting started with Donorbox is very easy – it takes just 4 simple steps! Read our step-by-step guide to connect your Donorbox account to your payment processor and to complete any other important steps.
On your Donorbox account, under the “Fundraise” tab, you’ll find the “Memberships” option.
Click “Memberships” and you’ll see the page where you can add your monthly and annual membership tiers.
Add as many membership tiers as you want for monthly and annual membership intervals.
Add custom, unique names to your membership tiers and the membership amount for each tier, as shown below.
Save and click on “Create a Membership Campaign”.
Add the title for your membership campaign. Customize the color. Edit your membership tiers further if required. You have an option to disable or enable the custom amount field on the form. By default, it will be disabled.
By enabling the custom amount, you let donors give a custom amount and become members.
In this case, the donor will be associated with the tier just below the next higher defined membership tier. For example, if your membership fees are $10 and $30 and the donor gives $29, this donation will be associated with the $10 tier.
Next, select the default interval – this interval will have a heart icon next to it.
Select the option for the donor to leave a comment.
Now, click the “Create Campaign” button at the bottom of the page.
You can preview your campaign or select “Continue Editing” to add other details.
As you click “Continue Editing”, you’ll be taken back to the page where you can manage your tiers, change the title, etc. as shown in step 3.
If you have nothing more to change on this page, click “Next” and go to the “Amounts” page.
Toggle the “Multiple Currencies” switch below to add more currency options to your membership form.
Scroll down and find other options to edit your form.
You can select your payment methods here, select to show currency code next to the amounts, add a checkbox on the form to let your members cover the processing fee, and change the donate label to “Pay” (by default, it is checked).
Scrolling further down, you will see the Compliance and Disclaimer field where you can add information specific to your organization. Once done, click “Next” to continue editing the form.
You’re now on the “Donor Information” page where you can select which information you want to collect from your members.
Check the “address” and “phone” boxes, make them optional or don’t – that’s up to you!
You can also enable company donation from the “Employment Info” section. This can multiply your member’s payment amount to a certain percentage that their employer would like to match. Note that this feature is a part of our add-on integration with Double the Donation. You can enable it on your Donorbox account under “Integrations & Add-ons” before toggling the switch on your membership campaign.
Once done, click “Next” to move ahead.
On the next page, you can type in a thank-you message to be shown to your members upon completion of the payment. You can also select to redirect them to your website – just paste the link on the “Redirection URL” box and you’re done.
Click “Update” to finish editing your membership form.
You can now embed the updated membership form on your website. To do that, find your Membership campaign on the Donorbox dashboard under “Campaigns” and click the “<>Embed codes” button on it.
Copy the code (as highlighted in the image below) and paste it into your website where you’d want it to appear.
The below membership form will then be embedded onto your website and you can start accepting membership payments through it.
If you want to use the Donorbox-hosted Memberships campaign page instead, you can easily customize and start using it at no extra cost.
Under “Campaigns”, find your membership campaign and click the edit icon as shown below.
Under “Fundraising Page & Crowdfunding”, click the edit icon to customize your free Donorbox-hosted Memberships campaign page. Learn the steps to customize your campaign page here.
here’s how your customized Memberships campaign page will look like –
Sign Up for Donorbox Memberships Now!
You can use the free QR code generated for your Memberships campaign on Donorbox. To do that, go to “Campaigns”, locate your membership campaign, and as shown in the below screenshot, use the “QR Code” dropdown to download the image file. This is also customizable – you can add a custom page link and change the format and size before downloading the QR code.
Embed it on your website, your marketing materials, or emails to help potential members easily navigate to your membership form.
Now that you’ve your membership campaign ready and live, you’ll soon start receiving membership payments and members will be added to your tiers. On Donorbox, you can check member records and membership payments in the same way that you otherwise check donor records and donations.
To find your members, you can select “Supporters” under “Manage” from the navigation menu.
You can add filters to find members from a specific membership campaign, as shown below. You also have the option to add a filter based on your membership tiers.
To check membership payments, you can go to “Donations” under “Manage” from the navigation menu.
Add filters to this donations list to see only your membership payments or payments specific to a membership campaign, as shown below.
Create a Membership Campaign on Donorbox
It takes only a 5-step simple process to get started with Donorbox Memberships. You not only get to use a simple and robust membership form but also a Donorbox-hosted free membership campaign page that you can customize to your liking. Plus, you can easily manage member and payment records on the backend.
Only minutes from now, you can have a membership program for your nonprofit that you can use to attract the most loyal supporters and turn them into your long-lasting advocates. You can incentivize them and also gather funds for your organization.
Donorbox is also a powerful fundraising tool that helps nonprofits with advanced features such as crowdfunding, peer-to-peer fundraising, text-to-give, recurring donation forms, campaign pages, and more. To learn more about us, check out our website.
You can also find useful tips and insights on fundraising and nonprofit management on our Nonprofit Blog here. Do remember to subscribe to our newsletter to fuel your fundraising efforts.
In this section, we’ll answer some common questions regarding Donorbox Memberships.
Donorbox Memberships is free to start. We charge no cost for you to sign up on Donorbox and start a membership program campaign. There’s a nominal 2.95% platform fee for using the feature, alongside the processing fees of Stripe or PayPal. This fee is further reduced to 1.5% when you upgrade to our Pro plan. Learn more on our Pricing page.
With Donorbox Memberships, we’re offering nonprofits a dedicated membership form with monthly and yearly subscription options and membership tiers. We are also letting them manage the membership and payments information at the backend with improved filters. This will come in handy for reporting and tracking purposes.
Finally, with a dedicated membership campaign, nonprofits can better manage their membership programs, offer perks to their members, and improve donor retention efforts.
Your members can pay using debit and credit cards, PayPal, Apple Pay, Google Pay, ACH, and SEPA bank transfer.
As soon as your members give to your membership campaign, they’ll receive their member login details from Donorbox. From there, they can log in with their credentials and manage their membership and payments. They can also upgrade or cancel their membership from their accounts.
Currently, you cannot. But we’re noting down all suggestions and feedback from nonprofits and our existing users to implement new features in the future. Feel free to connect with our support team here or email us at and leave any additional suggestions for our product team at Donorbox.
Charles Z is the Founder and CEO of Donorbox. He has been starting companies and numerous web applications since college. Nowadays he is immersed and wildly excited about the future of the social impact sector.
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Charles Zhang