Get 25% More from Donations with Gift Aid Claims in the UK

Gift Aid is a powerful way to make eligible donations go further, but it can be a tedious process. Here’s how it works, who qualifies, and how to make the claims process easier.

Written by: Raj
Get 25% More from Donations with Gift Aid Claims in the UK
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Gift Aid is one of the easiest ways for UK charities like yours to claim more from eligible donations – but it can quickly become another admin-heavy task on an already full plate. 

In this guide, I’ll cover what Gift Aid is, how it works, who qualifies, and how to easily automate the process to save time for your team.


What Is Gift Aid?

Gift Aid is an income tax relief designed to benefit charities and Community Amateur Sports Clubs (CASCs) in the UK. Gift Aid increases the value of your charity’s donations by 25%, because you can reclaim the basic rate of tax on your donations – at no extra cost to the donors.

Claim back 25p every time an eligible individual donates £1 to your charity or community amateur sports club (CASC).

This allows your nonprofit to boost eligible donations by 25%.


How Does Gift Aid Work?

To be able to claim Gift Aid, the organization must be recognized as a charity or CASC. It must also be:

  • Based in the UK, EU, Iceland, Liechtenstein or Norway
  • Established for charitable purposes only
  • Registered with the Charity Commission or another regulator, if this applies to you
  • Run by ‘fit and proper persons’
  • Recognized by HM Revenue and Customs (HMRC)

Plus, the donor must:

Your donors’ Gift Aid status can be saved, which enables you to reclaim extra tax every time they donate.


How to Claim Gift Aid for Your UK Charity 

Once your charity is recognised by HMRC, you can start claiming Gift Aid on qualifying donations. 

1. Claiming Gift Aid Manually

To claim Gift Aid manually, your organization will need to:

  1. Collect Gift Aid declarations from eligible donors. Donors must confirm that they’re UK taxpayers, and that they’ve paid enough Income Tax or Capital Gains Tax to cover the Gift Aid claimed on their donations. 
  2. Keep accurate donation records. Like donor names, home addresses, donation dates and amounts, and declaration details. 
  3. Check that each donation is eligible. Watch out for ineligible donations, missing details, donations made on behalf of others, and contributions linked to goods or services. 
  4. Prepare your claim for HMRC. Charities can usually submit claims by uploading a schedule spreadsheet with up to 1,000 donations.
  5. Store your records after submitting. HMRC requires nonprofits to keep their records for two years after making a claim. 

This manual process works, but as you can imagine, it’s rather time-consuming – and also leaves more room for admin errors. Just two reasons why charities like yours choose to use platforms like Donorbox to streamline the process. 


2. Simplify Gift Aid Submissions with Donorbox 

Donorbox helps you streamline the Gift Aid submission process by allowing you to collect Gift Aid declarations right on your donation form or Donorbox™ Live checkout flow. When eligible UK donors give, they can mark their donation as a Gift Aid contribution, allowing your team to gather the information they need from the start. 

See how Positive Steps easily collects this information on their Donorbox donation form: 

Screenshot of an organization's Donorbox donation form that supports gift aid claims

Easily Collect Gift Aid Declarations

Plus, take things a step further with the automated HMRC Gift Aid submission add-on, available to Donorbox Pro and Premium users. Once the integration is set up, Donorbox automatically sends eligible Gift Aid claims to HMRC in batches – daily, weekly, monthly, or quarterly. 

Learn more about how to set it up.

Why automate your Gift Aid submissions? 

Automating your Gift Aid claims with tools like Donorbox’s HMRC Gift Aid submission helps you:

  • Save time on repetitive admin. No more spreadsheets or checking eligible donations one by one. 
  • Reduce the risk of manual errors. Prevent common issues like missed eligible donations, duplicate claims, or incomplete donor information.
  • Track claim status more easily. View submitted, failed, and ineligible claims in Donorbox, making it easier to spot issues and keep your records up to date.

Special Rules Around Gift Aid

Gift Aid is simple in theory, but some fundraising activities come with extra rules. 

Let’s take a closer look at what you need to know.


1. Sponsored Challenges

Sponsored challenges are eligible for Gift Aid if all travel and accommodation costs are paid by the donor. This portion can’t be counted toward Gift Aid.

Sponsorship payments from a “connected person” are also ineligible for Gift Aid. This includes family members of participants and companies linked to donors.

Pro tip: Add a disclaimer to your marketing materials and sponsorship forms. This can explain that donations from a “connected person” aren’t eligible for Gift Aid. It also shows you’re not trying to claim Gift Aid on ineligible donations.


2. Membership fees

You can claim membership fees through Gift Aid. To do this, you cannot allow your members to use your services or facilities for personal use.

Because of this personal use rule, Community Amateur Sports Clubs (CASCs) can’t claim Gift Aid for membership fees.


3. Tickets for fundraising events

If you’re hosting a fundraising gala or another ticketed event, you may or may not be able to claim Gift Aid on payments. HMRC usually considers these funds raised to be profits and not donations. However, it depends on whether your donors need a ticket to attend your event.

If your supporters need to buy a ticket, you can’t claim Gift Aid. If they’re making voluntary donations to attend, these payments can be eligible for Gift Aid.


4. Volunteer expenses

If you reimburse your volunteers for expenses, this may be eligible for Gift Aid. Your volunteers can choose to give a payment back to you as Gift Aid. This can be the full reimbursement amount or part of it. For this to work, your volunteers need to have made a payment to your organization.


UK Organizations Using Gift Aid

Here are a few examples of UK organizations using Donorbox to simplify the Gift Aid claims process:


1. Greenacres Rescue

Screenshot of Greenacres Rescue's Donorbox-powered form with Gift Aid enabled


2. Positive Steps

Screenshot of Positive Steps' Donorbox-powered donation page with Gift Aid enabled


3. Future Youth Zone

Future Youth Zone's Donorbox-powered donation page with Gift Aid declarations enabled


Over to You

Whether you’re new to Gift Aid or a seasoned pro, there’s no doubt that submitting your eligible donations can be an arduous but ultimately worthwhile process. Increasing a donation by 25% can add up in a significant way – a £50 donation becomes £62.50, a £100 donation becomes £125, and so on. 

Donorbox makes Gift Aid easier to manage from the moment a supporter gives. UK donors can mark eligible gifts directly on your donation form or Donorbox Live™ checkout screen. And with automated HMRC submissions available for Pro and Premium users, spend less time on admin and focus more on your all-important mission. 

See what one of our users had to say:

Sign up today to start collecting Gift Aid in minutes. For more fundraising tips and strategies, check out the rest of the Nonprofit Blog.  


FAQs About Gift Aid


1. When will my charity receive Gift Aid payments? 

Gift Aid payments are usually made by BACS within 4 weeks if you claim online. If you claim by post using form ChR1, it can take around 5 weeks. 


2. Are all donations eligible for Gift Aid? 

No. Donations must come from eligible UK taxpayers who’ve paid enough Income Tax or Capital Gains Tax to cover the amount your charity claims. You also can’t usually claim Gift Aid on payments made in exchange for goods, services, tickets, or donations made on behalf of someone else. 


 

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Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.

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