EveryAction was recently acquired by Bonterra, leaving many existing customers feeling left behind and looking for alternatives. Donorbox and Donorbox CRM offer more value through comprehensive, easy-to-use tools that help organizations connect with more donors and better engage the ones they have. Read on to discover eight reasons why you should migrate from EveryAction to Donorbox.
Migrating from your existing fundraising solutions can be daunting. But moving away from clunky, outdated, and expensive systems is often well worth the minimal effort.
After Bonterra acquired EveryAction, many of their customers noticed a decline in the quality of features and support. If you’re scrambling and looking for an EveryAction alternative, you’ve come to the right place!
In this article, we’ll compare Donorbox and EveryAction’s features, pricing, support, resources, and more so you can make the best decision for your nonprofit. We’ll also walk you through eight reasons you should migrate to Donorbox – and highlight just how easy it is to do it.
Before comparing EveryAction vs. Donorbox, let’s explore eight reasons your organization should consider migrating to Donorbox.
More nonprofits use Donorbox to fuel their fundraising. Over 80,000 organizations of all sizes have benefited from Donorbox’s suite of dynamic fundraising tools.
EveryAction offered CRM features to help organizations track and manage donors. Donorbox offers all of this through Donorbox CRM – with way more fundraising power.
If you need a sleek donation form embedded on your website, nimble event ticketing, cashless in-person donations, text giving, crowdfunding, and comprehensive fundraising support, Donorbox is the perfect choice to help drive your mission forward.
Donorbox offers three transparent pricing plans so organizations of every size can find what works for them. Designed with nonprofits like yours in mind, each Donorbox plan is intentionally built to help you maximize your fundraising potential and unlock sustainable growth. The best part? You don’t have to take our word for it — sign up today for a free Standard Plan and put our fundraising tools to the test.
EveryAction, now Bonterra, doesn’t publish their pricing so it’s difficult to decide which plan is best for you and compare your options.
Donorbox’s security never sleeps with 24/7 fraud monitoring and detection. Plus, your donors’ credit card information is never stored on our servers, and your data is tirelessly protected by our dedicated security team. Learn more.
Is there anything more frustrating than needing support…reaching out…and hearing nothing for days? That’s the experience EveryAction’s users are having with Bonterra.
With Donorbox, enjoy speedy responses so you can get fundraising faster.
Looking for resources created by nonprofit experts to help you with everything from staffing your charity to launching your first capital campaign? Donorbox has over 1,000 tips, tricks, and guides shared through blogs, podcasts, free downloadable resources, courses, and more.
While Bonterra has some resources, Donorbox is known for being a thought leader in successful fundraising tactics.
Streamlining your workflows by connecting your fundraising platform with all of your favorite tools gives you more time to focus on what matters – realizing your mission.
Donorbox offers tons of native integrations and over 5,000 integrations through Zapier. Learn more.
Let’s face it: fundraising can be complicated. The last thing you need is a cluttered, hard-to-navigate user interface on the tools you use daily. With Donorbox, ease of use is front and center for everyone, regardless of their technical expertise. When you switch to Donorbox, you can expect all the incredible fundraising features your organization needs to succeed, minus the steep learning curve.
How does EveryAction compare? Let’s look at what one user had to say about EveryAction’s user experience:
They are not worth the money. For what they charge, the system should be much more user friendly. I have been calling every single day for the past 34 days and have not gotten a single response. I have emailed 6 times and no response. The system is cumbersome and not at all helpful for a smaller nonprofit. There is a LOT of competition now, even some completely free systems, and I cannot recommend enough that you choose something besides EveryAction. — Verified user
Are you ready to take a closer look at these two platforms and see why users are looking for EveryAction alternatives?
Trusted by over 80,000 organizations who have collectively raised over $2 billion and counting, Donorbox offers comprehensive and streamlined tools that help nonprofits serve their mission. With one of the fastest donation forms in the industry, Donorbox increases donor conversion rates and makes fundraising online and in-person more accessible thanks to a suite of features. Plus, Donorbox CRM offers AI-powered tools that make it easier to build stronger donor relationships for lasting support.
Donorbox is designed to help you level up and find sustainable growth – no matter where you’re starting.
With industry-leading response times, Donorbox’s support team is ready to help you tackle your next fundraiser without hassle. Enjoy 24/5 support and consult the in-depth knowledge base for quick answers to your basic questions.
Donorbox loves to share tips and know-how from nonprofit experts. Expand your fundraising practice with these resources:
G2 Rating: 4.6 out of 5
Sample reviews:
“The ease of set up and being able to accept donations immediately. There are many resources to help make fundraising easy and successful. Very supportive emails and tutorials.” – Sharon B.
“I like that Donorbox accepts all major credit cards, the fees are low and the payouts are quick. We needed something quick and easy that we could put in place on our website to give donors more options as they considered a donation.” – Ryan S.
Donorbox offers three pricing plans:
Donorbox CRM pricing depends on the number of contacts you plan to upload. Contact our sales team today to learn more.
All plans also include standard payment processing fees depending on your preferred payment processor:
With 16,000 nonprofits using EveryAction, this platform provides a CRM that helps organizations prioritize building better relationships with their donors. They do have a donation form that integrates with their CRM backend, but your customization options are limited – as is your donor’s experience.
EveryAction is now a part of Bonterra, which might lead to existing customers feeling left behind and looking for an EveryAction alternative.
Because EveryAction is part of Bonterra, you must submit a support request through Bonterra’s website using a dropdown to select EveryAction. Bonterra also offers a question bank so you can find an answer to your question, but this could be difficult for some users with specific queries.
As a part of Bonterra, EveryAction provides the following resources:
G2 Rating: 4.3 out of 5
Sample reviews:
“Relatively straightforward but I noticed a decrease in customer service since EA was bought. I don’t like the lack of documentation in figuring out how to set up certain features like Automations.”- Kari L.
“The product is not very intuitive and does not allow for many customizable solutions. Many obvious features that have been present in previous supporter databases I’ve used don’t exist here (event reminder emails, fully customizable reports, etc). Furthermore, customer support is very slow to get back to you with answers/solutions to your questions (sometimes months even with frequent reminders). Often, if it’s beyond the most simple problem, the answer is, “it can’t be done” or “you can pay extra for data services to do this.” Whereas with previous databases I’ve worked with, customer support would work with you to create a solution that fit your needs with no extra charge.” – Verified user
Through Bonterra, EveryAction now offers three pricing plans:
However, they aren’t transparent about their pricing for any of their plans.
Now that we’ve learned the basics of these two options, let’s take a closer look at their features to see which one comes out on top.
| Feature | EveryAction | Donorbox |
|---|---|---|
| Donation form | X | X |
| Donor management | X | X |
| Built-in communications | X | X |
| Ability to assign tasks | X | X |
| Optimized asks feature | X | |
| Detailed reporting templates | X | X |
| Multi-channel automation | X | |
| Crowdfunding | X | |
| Peer-to-Peer | X | |
| App for in-person donations | X | |
| Event ticketing | X | |
| Text-to-Give | X | |
| Memberships | X | |
| Hosted donation pages | X | |
| AI Assistant | X | |
| Integrations | X |
Ditch EveryAction for Donorbox
Since EveryAction is now a part of Bonterra, you might be wondering how these two organizations stack up against each other.
Those looking for EveryAction alternatives might be tempted to stick it out with Bonterra – but Bonterra is expensive and less responsive.
In addition to EveryAction, Bonterra has acquired many smaller fundraising software companies that provide fundraising tools, donor management, and other types of nonprofit management. Although it can be tempting to go with a company that offers many different solutions, you know what they say – a jack of all trades is a master of none.
Bonterra offers additional features like:
However, their fundraising features are limited and notoriously clunky. Donorbox offers nimble fundraising features that are just that – focused on helping you connect with donors and bring in more funds for your cause.
Ready to ditch EveryAction and Bonterra for Donorbox? Good news – it’s easy to do!
While every fundraiser may groan at the idea of migrating their data from one CRM to another, Donorbox CRM streamlines is with a simple CSV import process that takes just a few steps.
Donorbox CRM’s Donor and Data Imports helps you extract your donor and transaction data from EveryAction or Bonterra and import it into Donorbox CRM.
See the steps in action and learn more in this blog.
Need additional support? Reach out to our dedicated team.
If you’re reeling from Bonterra acquiring EveryAction, you’re not alone. Many fundraisers are struggling to adapt to Bonterra’s complicated interfaces and lack of customer support. As an EveryAction alternative, Donorbox provides stable support, efficient and effective fundraising tools, world-class security, and pricing designed to help you grow sustainably.
Sign up today to start fundraising in less than fifteen minutes. Use our easy Donor and Data Imports feature to quickly migrate from EveryAction and enjoy smooth sailing and happy fundraising.
Lindsey spent years wearing many hats in the nonprofit world. Whether she was helping arts nonprofits with their messaging and content, planning a fundraising gala, writing an NEA grant proposal, or running a membership program with over 400 members, she learned how to navigate – and appreciate! – the fast-paced world of fundraising. Now, she loves sharing those hard-earned lessons with the Donorbox community.
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Lindsey Baker Bower