Email Marketing for Nonprofits: What You Need to Know

Is it time to take your nonprofit’s communication to the next level? Learn why your organization needs to focus on email marketing and which email types to send to supporters. I’ll also share a list of the best email marketing platforms for nonprofits like yours.

Written by: Raj | Fact checked by: Jamy-Lee Holt | Reviewed by: Lee O’Connell
Email Marketing for Nonprofits: What You Need to Know
Subscribe to our e-newsletter to receive the latest blogs, news, and more in your inbox.
❤ Join the fundraising movement!
Subscribe to our e-newsletter to receive the latest blogs, news, and more in your inbox.
Add us as a preferred source on Google

48% of donors prefer to receive nonprofit updates and appeals via email. With a solid email marketing strategy in place, your organization can build donor trust, increase engagement, and raise more for your cause.

Below, I’ll share everything you need to know about email marketing for your nonprofit, including which emails to send and the top platforms designed to support your email marketing efforts.


Key Takeaways

  • Email marketing is an effective way for nonprofits to build stronger donor relationships, increase engagement, and maximize fundraising efforts.
  • Building a healthy email list and segmenting supporters for personalized outreach are the foundation of a successful email marketing strategy.
  • Nonprofits can effectively engage supporters and inspire giving through newsletters, automated email sequences, fundraising campaigns, and stewardship emails.

Why Invest in Email Marketing?


1. It saves money and time

As a nonprofit leader, you’re used to juggling extremely tight budgets and limited resources.

Many solid email marketing platforms are designed to save you time and money by automating repetitive tasks, like sending welcome sequences to new donors, while enabling you to reach massive donor lists instantly.

Paying a monthly or annual fee for a good email marketing tool also comes with a high return on investment. Studies show that frequent, consistent communication with online donors results in a 41.5% increase in revenue.


2. It’s efficient, yet personal

Email marketing enables your nonprofit to build personal connections with your supporters in one click. Plus, there are so many creative ways to personalize your emails.

Personalized calls to action convert 202% better than default calls to action, and emails with personalized subject lines are 26% more likely to be opened.

Pro tip: Use variables to set up campaigns that address your supporters by name. Segment your donors to tailor your communication based on the topics, programs, and news that genuinely interest and appeal to them.


3. It can increase donations and engagement

Email marketing reaches donors where they’re most accessible – their inboxes – and provides them with an easy and efficient way to support your cause.

33% of donors cite email as the tool that most inspires them to give. Sending an email appeal with a direct link to your donation page removes friction and makes giving more convenient for supporters.

This can significantly increase engagement and donations.


4 Must-Send Email Types for Nonprofits

Now that I’ve explained the benefits of email marketing, let’s look at the four types of emails for nonprofit organizations:

  1. Newsletters: Send a well-structured, branded monthly newsletter to update supporters on your initiatives, share your impact and beneficiary stories, and recognize volunteers, donors, and staff.
  2. Automated supporter series: Save time and engage donors by setting up an automated email series. For example, send a three-part welcome series targeting new subscribers to introduce your mission, programs, impact, and ways to engage.
  3. Fundraising campaigns: Share a personalized fundraising email and include your fundraising goal so donors know what you’re trying to accomplish. Emphasize urgency, include countdowns and campaign updates, and consider adding an emotive video.
  4. Stewardship emails: Stewarding your donors is crucial for minimizing burnout and making supporters feel appreciated. Send a thank-you email and include recent donation statistics and impact stories to demonstrate the impact of their gifts and inspire them to give again.

Remember, relationship-building should be at the heart of every email you send. When supporters feel genuinely connected to your mission, they’ll be naturally inclined to keep engaging with and supporting your cause.

Bonus resource: Tune in to episode 160 of the Nonprofit Podcast as Jena Lynch and Chris Barlow share how smart email automation and personalized donor journeys can increase donations and improve retention.


6 Excellent Email Strategies to Increase Donations


1. Build a healthy email list

Having a solid mailing list before creating campaigns helps maximize your return on the time you put into your email marketing strategy.

Use lead magnets to incentivize new supporters to subscribe to your mailing list. This is essentially a gated “free” gift or resource that your target audience can only access once they’ve signed up.

Additionally, build your list by encouraging email subscriptions as often as possible. Take an email sign-up list to every event, add a “subscribe to mailing list” checkbox to your donation form, and include a link on your social media platforms.


2. Wait to ask for donations

The first touchpoint a new subscriber has with your organization shouldn’t be a donation request. Design a personalized welcome email series to introduce them to your mission first.

Include valuable content, like your mission and values statements, introductions to programs and staff members, and impact stories.

Pro tip: Space out your emails so that new supporters don’t feel overwhelmed by communications and end up unsubscribing.


3. Get consent to email your supporters

Contacting people who may not be invested in your cause will lead to low engagement rates and could breach data protection laws like the General Data Protection Regulation.

Supporters who don’t want to receive your emails might also mark them as spam, harming the deliverability of your email marketing campaigns.

Maintain compliance by checking the language used on your website and opt-in forms, and always include an “unsubscribe” option in all campaigns you send.


4. Deliver compelling, targeted messages

Segment your mailing list and send out communication tailored to your donor’s interests, location, giving history, or programs they’ve previously supported.

Most email platforms allow you to segment your lists, making it easy to create and send targeted emails to multiple audiences.

Pro tip: Gather your donors’ preferences by designing an opt-in page that asks leading questions. Share a survey with existing subscribers asking for their feedback on your emails and which topics have resonated with them the most.


5. Optimize your email marketing

Most email marketing platforms offer ready-to-use templates and “drag-and-drop” features that make it easy to create attractive emails for increasing engagement rates.

Ensure your subject lines are concise and catchy, so that as many characters as possible can be seen from desktop and mobile devices.

Your messaging should be eye-catching and include enough spacing, breaks in text, visuals, and buttons with links.


6. Use data-driven insights

Leverage email marketing metrics and data-driven insights to create an effective email marketing strategy that enables higher engagement rates.

Many email marketing platforms provide metrics on open rates, click rates, the length of time a supporter spends looking at your email, and the most common days and times your supporters are opening emails.

With the right data on hand, you can segment your mailing list and connect with different groups at different times.


4 Affordable and Effective Email Marketing Platforms


1. Donorbox Email Marketing (Beta)

Screenshot shows Donorbox CRM's new Email Marketing (Beta) feature.

Donorbox Email Marketing is a solid email marketing tool built directly into Donorbox CRM, which enables you to send highly targeted, mass email communications to strengthen your outreach and impact. 

Features:

  • Build donor trust and engagement by customizing email templates to match your brand using the drag-and-drop editor.
  • Make mass email communications to donors more personalized and impactful with quick access to robust segmentation tools.
  • Improve future fundraising by analyzing detailed metrics like open and click rates to understand campaign performance.
  • Effectively engage supporters by creating automated workflows triggered by predefined conditions to connect with donors at the perfect time.
  • Ensure timely outreach and maximize engagement with email scheduling capabilities.

Drawbacks:

  • Donorbox Email Marketing is still in beta, so you’ll need to wait to access it via Donorbox CRM.

Pricing:

Donorbox CRM, where Email Marketing is located, is entering an exciting new phase of enhancement. Join the CRM waitlist and stay tuned as it moves closer to the full, enhanced release.

Join the Donorbox CRM Waitlist


2. Mailchimp

Screenshot of Mailchimp's homepage banner, a popular email marketing tool for nonprofits

Mailchimp is a well-known email marketing platform used across multiple sectors. They offer powerful automation features, targeting tools that enable you to focus on donor behavior and preferences, and the ability to schedule email campaigns according to different time zones.

Features:

  • Access customizable email templates to streamline campaign planning.
  • Segment your audience using tags to send personalized, targeted messaging and build detailed donor profiles.
  • Use the AI assistant to draft email copy and save time.
  • Schedule and send emails at the right time, based on the recipient’s time zone.

Drawbacks:

  • Mailchimp’s Free plan excludes essential email marketing features, such as automated workflows, email scheduling, and segmentation. You’ll need to upgrade to a higher plan to access these features.

Pricing:

Nonprofits receive a 15% discount. Their Free plan includes a maximum of 250 contacts that can be added to your CRM system and up to 500 monthly email sends.

Essentials, Standard, and Premium plans depend on the number of email contacts you have, starting from $11.43 to $330.96 per month.

Donorbox integrates with Mailchimp, making communicating and sending personalized emails to your donors seamless.


3. Constant Contact

Screenshot of Constant Contact's email marketing landing page for nonprofits and other organizations

Constant Contact provides a full digital marketing suite, including email marketing to support your nonprofit’s donor engagement and fundraising efforts.

Features:

  • Use the drag-and-drop editor and hundreds of available email templates to build campaigns.
  • Set up automated workflows to maximize efficiency and send emails on time.
  • Connect your Canva account to seamlessly include stylish graphics within your emails.
  • Leverage mobile-optimized sign-up forms with custom fields and built-in security.
  • Use the list management tools for building, segmenting, and tracking.

Drawbacks:

  • Constant Contact offers basic automations, which may be limiting for nonprofits who need more advanced functionality.

Pricing:

Eligible nonprofits can qualify for a 20-30% discount on their plans. Light, Standard, and Premium packages range from $12 to $80 per month.


4. Email Octopus

Screenshot of Email Octopus' landing page

Email Octopus offers a simple yet powerful platform to help nonprofits like yours grow your mission.

Features:

  • Use the free email templates to create campaigns that are responsive on any device.
  • Build drip email sequences to reach the right supporters, ensuring targeted outreach.
  • Save time by creating multi-step automations to streamline campaign planning and send targeted responses.
  • Target subscribers based on data and behaviour so every email feels relevant.
  • Monitor clicks and open rates to track campaign performance.

Drawbacks:

  • Email Octopus offers limited automation workflows compared to competitor platforms like HubSpot.

Pricing:

The Starter plan is $0 for 2,500 subscribers and 10,000 emails per month. The Pro plan is priced from $9 per month, and increases based on your number of subscribers and monthly email sends. Email Octopus also offers a 20% lifetime discount to registered nonprofits.


Conclusion

The energy and costs associated with investing in a great email marketing strategy are more than worth it. And, when paired with a strong email marketing platform, you’ll be able to increase engagement and donations to your cause.

Donorbox is a leading fundraising platform that offers helpful fundraising features and tools, including the integrated Donorbox CRM and Email Marketing tool to maximize your engagement, outreach, and impact.

For more fundraising tips and ideas, visit the Nonprofit Blog. Subscribe to the monthly newsletter for a curated selection of expert resources sent to your inbox. 

Avatar photo

Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.

  • facebook
  • twitter
  • instagram
  • linkedin
  • tumblr
Subscribe to our e-newsletter to receive the latest blogs, news, and more in your inbox.
❤ Join the fundraising movement!
Subscribe to our e-newsletter to receive the latest blogs, news, and more in your inbox.

Take your donor experience to the next level!
Join the 100,000+ nonprofits already raising funds online.