Donation and giving kiosks make it easy for supporters to donate with a credit card or digital wallets at your location or event. Nonprofits can also use these kiosks to promote their organization. In this article, we’ll share why nonprofits and churches need a donation kiosk, what they should include, and tips to encourage on-site giving.
Donation kiosks are revolutionizing the way nonprofits and faith-based organizations fundraise and promote their missions in person. Branding, signage, where you place it, and how you promote it can influence the success of your in-person fundraising strategy.
Let’s explore the benefits of giving kiosks, what to look for, and how to maximize the full fundraising potential they can offer!
Donation and giving kiosks make it easy for your supporters to quickly donate with a single tap, dip, or swipe at your locations or in-person events. Donation kiosks come installed with a card reader that helps your donors swipe a card or quickly select other preferred payment methods, like digital wallets.
The process is also fast and convenient for supporters visiting your faith-based organization or attending events – ideal for cashless donations!
The Donorbox Live™ Kiosk app pairs with a card reader device to accept cashless donations through speedy transactions on an iPad or Android tablet at your events or on location. You can also use an Android smartphone if you’re planning to utilize our Tap-to-Pay feature – which uses your phone’s built-in payment processor.
Add suggested and custom donation amounts, include various payment methods, and collect vital donor information – all in just a few simple steps!
Donorbox Live™ Kiosk - Learn More!
Donation kiosks allow you to collect more gifts while fundraising in person. Plus, they give your donors a smooth cashless giving experience!
Here are just some of the benefits of using Donorbox Live™ Kiosk:
Here are a few things that your nonprofit can include to ensure you make the most of your giving kiosk.
Your nonprofit probably hosts various events throughout the year – whether indoors or outdoors. Make sure your kiosk is mobile and easy to move, enabling you to use it in any location and at every event.
Pro tip: Remember to check your Wi-Fi connection for any event taking place outside of your location!
Your donors appreciate kiosks because of how easy they are to navigate. With this in mind, ensure you limit the number of steps required to give using your donation kiosk.
Keep the number of steps to a maximum of four and ensure they remain the same for every type of transaction. And, avoid too many questions that your donor has to answer. It may drive them away from your giving kiosk.
Pro tip: Add giving steps at your kiosk. Make sure it’s a self-explanatory process that’s easy to understand. Adding a video that explains how to use your kiosk is another way to support donors. Finally, make sure your volunteers know how to set up, take down, and troubleshoot your donation kiosk.
Your supporters should be able to just tap a couple of times or swipe to complete their donation. The whole purpose of having a giving kiosk is to help complete the giving process in a few seconds. Otherwise, your donors might give up and not complete their donation.
Include card swipes along with quick digital wallet options for your giving kiosk. And ensure the card reader solution you’ve chosen supports these options.
The Donorbox Live™ Kiosk app helps turn your card reader and tablet into a powerful giving kiosk. Collect donations with taps, dips, and swipes of credit cards, smartphones, and smartwatches. Our Live Kiosk allows for a variety of payment methods, including Google Pay, Apple Pay, Visa, Mastercard, American Express, and Discover.
Find out how to set up Donorbox Live™ Kiosk here.
QR codes are a great way to further engage your donors and redirect them to learn more about your cause. Or, you can direct them to an inspiring video that demonstrates your nonprofit’s latest milestones or the impact of their donations!
With Donorbox Live™ Kiosk, you can easily include your campaign’s QR code on the screen of your donation kiosk. Remember to add descriptive text telling your donors what they will find when scanning your QR code!
Learn more about how you can enable a QR code for your in-person campaign here.
Fundraise with Donorbox Live™ Kiosk App - Learn More!
Data is so important for understanding donor behavior and the success of your in-person campaigns. This helps inform future outreach and optimize your future in-person fundraising strategies.
Make sure your donation kiosk can easily collect and store valuable donor data – from transaction history to donation amounts. With Donorbox Live™ Kiosk, you’ll easily be able to view in-person campaign details on the Donorbox platform.
Where you place your giving kiosk will determine its potential to collect as many gifts as possible. Here are some ideas (plus best practices!) to help you maximize visibility, drive donor engagement, and boost donations.
A strategically placed giving kiosk is a gentle nudge to congregants and fuels faithful giving in churches. Some great placement ideas include:
Give visitors a convenient way to express their compassion and support towards your animal shelter by installing a donation kiosk.
Easily collect sadaqah and zakat during peak times of year with a giving kiosk. Your ummah can easily give faithfully – without cash or cheques on hand.
Streamline admin while elevating revenue and efficiency at your museum or art gallery with Donorbox Live™ Kiosk. Give regular supporters an autonomous cashless donation option and easily capture new visitors’ potential contributions and contact info.
Donation kiosks are still new to many nonprofit supporters. Here are some ways to encourage new and existing supporters to learn more and give!
Making an announcement at an event or during your church’s Sunday service can bring attention to your donation kiosk and make donors want to try something new.
If you don’t have an opportunity to announce the kiosk in person, send an email or add signs at the venue to help build trust with your donor base.
Having a volunteer standing near your kiosk will help answer questions and easily promote giving through the kiosk. This is especially true for donors who don’t feel comfortable with new technology.
Ensure your volunteers can answer questions, swipe cards at the kiosk, and understand the process in and out. This will make your donors feel confident and satisfied with the new giving experience!
Branding is an easy way to build trust with your donor base. Adding your logo, colors, tag lines, and mission statement to your kiosk, making it easy for donors to see and know what it is.
The best giving kiosks collect donations and give donors more information about the organization. Include additional marketing pieces like signs, brochures, and contact information for important staff and board members. This gives donors another reason to check out your giving kiosk.
A primary reason for donors to stop giving is the lack of convenience. Accept funds in various ways – including digital wallets – to ensure you get the best results.
Another versatile way to use your kiosk is to add it to your organization’s location, as well as external events. New donors who want to learn more about your nonprofit or church can feel comfortable collecting information and donating a few dollars.
Make sure your card reader can securely accept donations. This is a serious concern most donors have about giving – more so, when they’re asked to try out a new process – and with good reason!
Donorbox lets you connect to your Stripe account to securely process and accept donations from your donors through its card reader. All transactions are encrypted and protected against fraud. And, using a giving kiosk also minimizes the risk of fraud and fund mismanagement, allowing you to track every cashless donation made.
Your donors do so much to keep your mission alive and thriving! Include a heartfelt thank you message with your personalized receipt to express your gratitude towards them.
Remember to include an option to sign up for your newsletter or recurring giving. The Donorbox Live™ app makes it easy to ask donors to subscribe to your mailing list – crucial for future outreach! Simply toggle on the switch on the backend, and you’re good to go!
Modern fundraising methods have become a must-have for nonprofit organizations. The easier you make it for people to give, the better your chances will be of getting donations! Donation kiosks are one of the best solutions for you to introduce modern on-site giving to donors.
And as you do that, Donorbox is all set to be a part of your journey. Check out our solution – Donorbox Live™ Kiosk – for speedy transactions and hassle-free cashless giving.
Learn about Donorbox’s powerful fundraising and donor management features on the website. To take your nonprofit growth to the next level, check out Donorbox Premium – a custom success package to fit every nonprofit’s fundraising needs!
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Kristine Ensor is a freelance writer with over a decade of experience working with local and international nonprofits. As a nonprofit professional she has specialized in fundraising, marketing, event planning, volunteer management, and board development.
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Kristine Ensor