How to Cancel Your Zeffy Account: Step-by-Step Guide
Considering a move from Zeffy to another nonprofit donor management or fundraising platform? We’re here to help with our step-by-step guide on how to cancel your Zeffy account.
Jamy-Lee Holt
Considering a move from Zeffy to another nonprofit donor management or fundraising platform? We’re here to help with our step-by-step guide on how to cancel your Zeffy account.
If you’re thinking of making the switch from Zeffy to another fundraising platform and need help canceling your account, look no further!
We’ve created an easy step-by-step guide on how to cancel your Zeffy account. We’ve also gathered some insights based on nonprofit user reviews to provide you with some context about potential downsides you may encounter when using the Zeffy platform.
Let’s dive in!
To cancel your Zeffy subscription, start by logging in to your account. Using a computer, sign in and navigate to your Zeffy dashboard.
Next, click on your name in the top-left corner and select “Settings.”
Below “Organization,” you’ll see the option to “Delete the organization.” Go ahead and select it.
If you only have one organization listed, you’ll be deleting and canceling your Zeffy account completely. If you have numerous organization profiles listed in your Zeffy account, you’ll be canceling/deleting the Zeffy account for the organization you are logged in to.
You’ll now be prompted to confirm that you want to cancel your Zeffy subscription. Type “Delete” in the text box and then click the “Delete” button to proceed. Feel free to also provide feedback on why you are choosing to delete your account in this section.
That’s it! You’ve successfully deleted your Zeffy account in just a few simple steps.
There may be a few reasons why you may want to cancel your Zeffy subscription. For some nonprofits, the free features may not outweigh the benefits of an alternative to Zeffy.
Let’s explore some of the reasons why users may be inclined to make a change!
Zeffy markets itself as a 100% free-to-use fundraising platform. To support their platform and keep it free for nonprofits, they ask donors for an optional tip of 15% for donations over $25 and 17% for donations under $25.
This means that if a donor gives $100, they’re asked to pay an additional optional tip of $15 – a significant increase if they weren’t expecting to give that additional amount.
Zeffy’s donation forms are easy to use and can be embedded on your nonprofit’s website. However, their donation forms have limited customization options. For example, you can only select one color for your donation form, and the call-to-action text cannot be personalized.
Zeffy donation forms also only offer three giving intervals: one-time, monthly, or annual donations.
This limits your donors’ giving options, along with how freely you can personalize forms to reflect your nonprofit’s unique brand – which helps build trust among your donor community.
Text-to-give is great to get your supporters to donate to your cause quickly. After all, most people have a smartphone in their pocket, making it incredibly easy to fundraise on the spot when running a donation drive or during events!
Many nonprofits have been able to run successful text-to-give campaigns, thanks to how much text-to-give streamlines the donation process. Unfortunately, Zeffy does not currently offer a text-to-give option, which some nonprofits have noted as a limitation to their fundraising.
Donations are the bread and butter of nonprofit work, and a delay in funding can halt your ability to work toward your all-important mission.
Zeffy users are presented with limited bank payout options. Currently, Zeffy only offers Monday or monthly bank payout options. Should the Monday fall on a bank holiday, this process is further delayed to the following Tuesday.
This can cause issues for your nonprofit since a faster payout process helps to keep the lights on and your mission moving.
Offering a speedy checkout process and more ways to give means a seamless donation experience for your supporters, and more ways for your nonprofit to accept donations quickly.
Zeffy users have reported that the platform offers a limited variety of quick payment options for donors. While they do offer Apple Pay and Google Pay, they’re missing other popular payment methods such as PayPal and Venmo. Zeffy is currently working to improve this, but it may limit your donors when they want to give freely until this feature is optimized.
You may be asking yourself, “Why should I choose Donorbox?”
Here are a few reasons why over 100,000 organizations trust us as their fundraising partner (and why you should, too!).
Donorbox’s multi-step donation forms are very customizable, allowing you to create attractive, on-brand forms that draw in your new and existing supporters to give more towards your cause!
Start Fundraising Better with Donorbox
Our donation forms also offer multiple giving intervals, including: one-time, daily, weekly, bi-weekly, monthly, quarterly, and annually. You can select up to four intervals on your donation form, and indicate your preferred interval with a “heart” to let donors know how you’d like them to donate.
Plus, our donation forms give your supporters various payment options, including Apple Pay, PayPal, Google Pay, Venmo, and more. Donors also enjoy a 4x faster checkout process, making it easier to give in a few simple clicks!
And managing your donors while maximizing engagement – and donations! – has never been more streamlined than with Donorbox.
Whether you’re using our donation forms, fundraising with peer-to-peer or crowdfunding campaigns, hosting your next online event, or working the room with a donation kiosk – we’re here to help you help others.
We understand how important it is for your nonprofit to access funds quickly so you can keep making a positive impact!
Donorbox uses Stripe and PayPal as its payment processors. As a Donorbox user, you’ll be able to access your funds within two to three business days.
If your nonprofit has a U.S. Stripe account and uses ACH, your funds are deposited based on how you set up your transfer schedule – but you can set it to receive funds in as soon as two business days.
Having access to reliable support makes working in the nonprofit world that much easier! Our dedicated Customer Success team is always on hand to help you when you get stuck – even on the weekends!
Whether you need quick assistance with a campaign or have a question about one of our features, we’ve got you covered.
We’re always working hard to give you plenty of resources that make it easier for you to accelerate those precious donations! Take advantage of our Nonprofit Blog for over 1,000 expert fundraising articles and nonprofit insights.
You can also visit our knowledge base or access plenty of resources and fundraising templates in our Library. For quick tutorials and advice from fundraising experts, subscribe to our YouTube channel!
If you’re considering a move from Zeffy, we hope you’ve found this article helpful!
With so many options out there, finding the perfect fundraising platform for your nonprofit can feel daunting.
Donorbox has helped more than 100,000 organizations in over 96 countries raise more than $3 billion – and counting!
Interested in signing up for Donorbox? That’s great news! Creating your Donorbox account is quick and takes just 15 minutes.
Sign up today by filling out your nonprofit’s basic information, including your contact details and organization registration. No forms, no fuss! Check out our step-by-step guide to get started with Donorbox.
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