Essential Steps to Mastering Your Donation Form with Donorbox

At any time, on any day, countless nonprofit organizations are vying for attention and support from donors. When it comes to making changes in the world, your donation form stands as a gateway to realizing your impact. In this post, we delve into the essential pieces of an optimized donation form, plus how a Donorbox Donation Form can help you take your fundraising to the next level.

9 minutes read
Essential Steps to Mastering Your Donation Form with Donorbox

Your donation form is more than just a tool for capturing donations – it’s a catalyst for connection, a conduit for generosity, and a canvas for telling the stories that make your mission unique. Donorbox’s donation forms help you do all of this and more! 

Creating donation forms optimized for your needs will transform your encounters with potential donors, taking them from mundane to meaningful. Optimizing your form by adding your brand, voice, stories, and impact helps donors see your mission clearly and invites them on a journey of impact. 

Every click has the potential to impact your organization; but how do you make the most of your donation form? In this article, we highlight must-have features for any charity donation form, share statistics that back this up, and explain how Donorbox can help!


11 Must-Have Donation Form Features

Your online donation form connects supporters to your cause and gives you a platform to clearly highlight the impact of each donation received. To maximize your fundraising efforts, your donation form should include customized features that streamline your giving process, inspire trust, and tell your nonprofit’s unique story. We all know that security and accessibility features are critically important, but what else should you be considering?

Let’s dive into the eleven must-have features your optimized donation form should have, plus how to create a donation form that brings in more donations by using Donorbox.


1. Add a Sticky Donate Button

The strategic placement of a sticky donate button can significantly impact donor engagement and increase conversions on your donation page. This feature serves as a gentle nudge and places giving at the forefront of your donors’ minds, capitalizing on spontaneous decisions to contribute. 

Studies show that a strong call to action on a sticky donate button can result in more donations than a generic donate button. Plus, the addition of a sticky button to your website can boost donor conversion by 33.2%!


The Donorbox Sticky Donate Button

  • Constant visibility: The Donorbox Sticky Donate Button anchors to the left or right-hand side of your website, staying in place as donors browse and reminding them that giving is always just one click away.
  • Connects to donation forms: The button links to either a pop-up donation form or a donation page hosted on Donorbox, providing flexibility for your organization.
  • Easy integration: Adding the sticky button to your website is as simple as creating your button and copy-pasting the provided code into your website.

2. Integrate Your Multi-step Donation Form

Multi-step donation forms allow you to create a seamless and user-friendly donation experience. By breaking down the donation process into manageable steps and integrating the form on your website as an embedded or pop-up form, your organization can remove barriers to giving, increase conversion rates, and, ultimately, raise more funds to advance your mission and impact.

Did you know? According to this recent study by Blackbaud, multi-step donation forms saw 33% more overall conversions, a 75% higher conversion rate per visit, 90% more overall donations, and donation amounts that were 54% higher than the average! 

Plus, integrating the form with your website – enabling donors to give without leaving your site – boosts donor trust, further increasing conversion rates.


The Donorbox Multi-Step Donation Form

An example of a multi-step donation form

  • Easy setup: Donorbox’s intuitive donation form tool allows you to quickly and effortlessly create a custom multi-step form for your nonprofit organization.
  • Boosted conversions: The multi-step donation form breaks down the giving process into smaller, manageable steps, reducing donor fatigue and increasing completion rates. 
  • Progressive engagement: An integrated progress bar allows donors to see exactly where they are in the donation process, plus handy navigation arrows make it easy to move forward or backward through the steps.
  • Convenient access: You can choose to easily integrate your Donorbox multi-step form with your website as a pop-up with single-click access on any page, or embed it into your site’s donation page for expanded branding, storytelling, and impact-sharing opportunities.

Bonus: Enable a Giving Reminder for your pop-up form that appears on the bottom right of the screen for anyone who interacts with your form but navigates away. This is a great way to recover donations – think of it as an abandoned cart feature for nonprofits!

Learn more about Donorbox Donation Forms


3. Stay On Brand with Customizations

When your nonprofit tailors its giving experience to meet the unique preferences and needs of its donors, you can raise six times more money. 

From personalized messaging and branding to flexible donation options and suggested giving amounts, customizations empower you to create a donation experience that resonates with donors, fosters trust, and increases engagement – ultimately leading to increased giving. 

Did you know? Brand-aligned online donation forms receive up to 38% larger gifts than generic donation forms.


Donorbox Donation Form Customizations

Screenshot showing a pop-up donation form in action.

  • Brand colors: Select your Donorbox form’s primary and button colors to ensure they align with your branding. This will make the form visually appealing when integrated with your website.
  • Corner radius options: Choose between default, sharp, or round corners for your form’s buttons, enhancing the overall aesthetic of your integrated donation form. 
  • Image integration: Pro and Premium users can add headers, trust badges, and donation amount images to their forms, creating a dynamic and emotionally engaging experience for donors.
  • Content panel inclusion: Pro and Premium users can also include a content panel in their pop-up donation forms, allowing donors to read your fundraising story without leaving the form.
  • Custom domain: Do you need to host your online donation form on Donorbox? Use a custom domain, which will strengthen brand recognition and donor trust by keeping donors on your website.
  • Button label customization: Choose the wording on your form’s payment button to align with your branding or specific campaign messaging. Options include “Donate”, “Pay”, and “Give”.
  • Custom CSS: Donorbox Custom CSS allows users more flexibility when designing their donation forms. Custom CSS is available as an add-on to Donorbox Standard and Pro and can be included in Premium plans.

4. Keep Donors Informed with a Goal Meter

Goal meters – sometimes called donation meters or thermometers – are powerful visual aids on nonprofit donation forms. They offer transparency and motivate donors while amplifying the impact of fundraising campaigns. Additionally, goal meters create a sense of accountability and trust. They demonstrate that donor contributions are part of a larger effort, underscoring their role as valued participants in achieving your mission. 

Insider tip: Studies have shown that donors give more when they know how close you are to reaching your target!


Goal Meters with Donorbox

An example of a Donorbox Dontion Form with a goal meter, used by the Tarjimly organization.

  • Set clear goals: Nonprofits can set fundraising goals for each Donorbox campaign (and you get an unlimited amount), allowing organizations to create achievable targets that align with their fundraising objectives and priorities.
  • Real-time updates: The Donorbox Goal Meter updates in real-time as donations are made, providing donors with immediate feedback on the impact of their contributions.

5. Add a Compelling Call to Action

A strong call to action (CTA) message serves as a powerful prompt that compels donors to take action and support your cause. Inspire donors to make a contribution with a compelling message that clearly articulates the urgency and importance of giving. 

Ensure that your call to action message is clear and not competing for space on your donation page. Use the message to tell donors exactly what you want them to do, such as making a recurring donation to have a bigger impact.  

Pro tip: Reduce the clutter! Research proves that CTAs surrounded by less information and more white space can increase conversion rates by 232%.


Call to Action with Donorbox

Donorbox Donation Form Example from Heart Music showing a powerful call to action.

  • Customizable message: Donorbox allows you to customize the call-to-action message displayed above your donation options. This reinforces your brand’s message and urgency and enables you to promote specific initiatives, recurring giving options, and more.
  • Top placement: The call to action is displayed at the top of the form, ensuring it’s the first thing donors see. See how Heart Music Athens‘s impactful call to action stands out in their form above!

6. Include Areas of Impact

Highlighting areas of impact gives donors a tangible understanding of the difference their contributions will make and the direct effect of their generosity. When you clearly and transparently articulate the impact of their support, you also instill confidence in your donors. You also demonstrate the efficacy and importance of your nonprofit.

Did you know? ​​74% of donors are more likely to increase their donation amount and/or give outside of their regular cadence if there’s a compelling reason.


Areas of Impact with Donorbox

Example of a donation form with written impact details

  • Demonstrate impact: With the Donorbox Donation Form, you can seamlessly highlight the impact of each pre-populated giving level. Instead of simply displaying a dollar amount, tell donors what their donation can accomplish. 
  • Go Pro with images: As shown above, Donorbox Pro and Premium users can add images to donation amounts. This makes donation forms more dynamic and enticing for donors!

7. Highlight Recurring Donations

Recurring donations offer donors an opportunity to make a sustainable impact on your mission while providing ongoing support to their chosen cause. Moreover, they empower donors to maximize their contributions over time, amplifying the overall effect of their generosity. 

Studies show 94% of donors prefer giving monthly over other recurring donation intervals, so be sure to take advantage by making it easy for them to do so!


Donorbox Recurring Donations

Screenshot of a Donorbox donation form showing recurring donation options.

  • Expanded recurring options: Using your Donorbox Donation Form, display up to four intervals from seven choices: one-time, daily, weekly, bi-weekly, monthly, quarterly, and annually.
  • Simple setup: Enabling these recurring options is straightforward. Log into your Donorbox dashboard, navigate to the advanced tab of the form builder, and select the desired options.
  • Self-managed giving: Donors can easily manage their own recurring donations through their Donor Portal.

8. Include Tribute Gifts

Tribute gifts offer a heartfelt way to celebrate special occasions, commemorate loved ones, or recognize significant milestones. In fact, statistics show that 33% of donors worldwide give tribute gifts to friends and family! Offering an easy way to make tribute gifts online gives donors the chance to honor loved ones with a meaningful gift to your organization.


Donorbox Tribute Gifts

Screenshot showing an in-memory-of donation option.

  • Customizable tributes: On the Donorbox Donation Form, donors can personalize their tribute gifts by specifying details such as the honoree’s name and occasion and adding a personal message.
  • Notification options: Donors have the flexibility to choose how the honoree is notified about the tribute gift.
  • Donor privacy: Donorbox prioritizes donor privacy, allowing donors to remain anonymous to the honoree if they prefer.

9. Offer Donation Designation Options

Donation designations enable donors to align their contributions with their values and interests, ensuring that their generosity has a direct and lasting impact on the programs they care about most. 

And it really works! One study showed that when donors were allowed to determine the target of their donation, fundraising revenue increased by 42%.


Donation Designations with Donorbox

Example of a donation designations drop-down in a Donorbox Donation Form.

  • Customized designations: Organizations can easily create tailored donation designations aligned with specific programs, initiatives, or funding needs.
  • Seamless integration: Donorbox donation designations are seamlessly integrated into the donation form as a user-friendly dropdown. Allow donors to view and select their preferred designation effortlessly – see it in action with UWC Adriatic.

10. Enable Faster Ways to Pay

Nearly nine in ten Americans are using some form of digital payment, with platforms like PayPal, Venmo, Apple Pay, and Google Pay gaining widespread adoption. And donors are increasingly making online donations via mobile devices, accounting for 28% of transactions in 2021! Therefore, enabling faster checkouts and using online wallets are vital for modern nonprofit donation forms. 

These features streamline your giving process and help remove unnecessary barriers to giving. With a faster checkout, your organization can empower donors to contribute quickly and securely, reducing donor drop-off. This improves the donor experience while enhancing your organization’s ability to capitalize on donor intent and maximize fundraising opportunities.


Donorbox UltraSwift™ Pay

Graphic showing the multi-step process of donating using Donorbox UltraSwift Pay.

  • 4x faster checkout: UltraSwift™ Pay offers a checkout process that is up to four times faster. A faster form reduces the likelihood of incomplete donations by providing a simplified payment experience.
  • Digital wallet payments: Donors can use digital wallet payment methods like Apple Pay, Google Pay, PayPal Checkout, and Venmo. This eliminates the need to input personal details and giving donors more options.

11. Provide Personalized Receipts

Personalized receipts allow your organization to express gratitude and foster stronger connections with its donors while also providing important tax and accounting information. With customized receipts that include donor names, donation details, and heartfelt messages of thanks, you can convey sincerity and recognition. Plus, it deepens donor loyalty and engagement.

Pro tip: Personalizing your messages also improves open rates. Studies show that adding your donor’s name to direct mail can increase responses by 135%. Trends are also moving this way for emails.


Personalized Receipts with Donorbox 

An example of a personalized receipt sent from Donorbox

  • Tax compliance: Donorbox’s personalized receipts comply with relevant tax regulations, providing donors with the necessary documentation for claiming tax deductions.
  • Transparency: Receipts help maintain transparency by communicating clear and detailed information about donors’ contributions.
  • Automated process: Donorbox’s automated receipting process saves time and resources by generating automatic receipts for each donation.
  • Convenient delivery options: Personalized receipts can also be downloaded directly from the Donor Portal at any time, offering convenient access to detailed records.

Make the Most of Your Donation Form

Looking for more tips to ensure your donation form is bringing in the most funds possible? Watch this webinar for an interactive donation form assessment. Plus, use our free Donation Form Mastery Quiz to guide you!

Get started with Donorbox


Over to You

The world of online fundraising is more competitive than ever. With so many worthy causes competing for donor attention, nonprofits must use all the tools in their fundraising arsenal to stand out. Your donation form is one such tool. Make it as attractive, professional, and efficient as possible! 

Donorbox helps organizations like yours create responsive, dynamic, and highly customized giving forms and pages that convert donors while also communicating your unique mission. Plus, we understand the critical role security plays for nonprofits like yours. By emphasizing full compliance with the Payment Industry Data Security Standard (PCI DSS) as well as top-notch encryption and fraud detection, we ensure the protection of your donors’ sensitive information, fostering trust and credibility for your organization.

It takes just a few minutes to sign up for Donorbox so you can start building the perfect donation journey for your donors, from recurring donation forms to the Donorbox Live™ Kiosk app and everything in between. 

Visit the rest of our Nonprofit Blog for more nonprofit tips and resources!

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Nicole’s professional background is rooted in the nonprofit sector, where she’s honed her skills in communications, marketing, and fundraising. She has extensive experience in various fields, such as social media, content strategy, public relations, and more. Nicole has a deep passion for writing, editing, and gaining knowledge about the many causes that tirelessly advocate for essential societal change.

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