Essential Steps to Mastering Your Donation Form with Donorbox

In this post, we share the essential features of an optimized donation form, plus how a Donorbox Donation Form can help you take your fundraising to the next level.

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Essential Steps to Mastering Your Donation Form with Donorbox
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Your donation form is a vital tool for capturing online donations, but it’s also a means to foster deeper connections with donors and inspire greater generosity.

In this article, we share 11 crucial features to look for in donation forms, and share how Donorbox makes optimization easy.


11 Must-Have Donation Form Features

Let’s look at some of the most critical donation form features that take your fundraising and donor engagement to the next level.


1. Multiple localized payment methods and faster checkout options

Providing donors with faster checkout options and multiple localized payment method options – including digital wallets – is vital for modern donation forms. This allows donors to contribute quickly and securely, minimizing donor drop-off and maximizing your donation potential.

Did you know? Express checkout options can boost the likelihood of donations by up to 55%!


Donorbox Payment Methods

Screenshot of a Donorbox OmniGive donation form featuring the Express Checkout option

  • Multiple, localized payment methods: Donorbox OmniGive™ donation forms provide more than 22 payment methods (powered by Stripe), which display dynamically based on the donor’s location and device. This boosts your global reach and fundraising potential.
  • One-click checkout: UltraSwift™ checkout offers donors a faster way to pay when enabled on your OmniGive donation form. They’ll see the option listed as “Express Checkout,” providing a one-click checkout process. Learn more here.
  • Digital wallet payments: Donors can donate using various digital wallets, including Apple Pay, Google Pay, Amazon Pay, Cash App Pay, and Stripe Link.

View the full list of payment methods available on Donorbox donation forms here.


2. Brand-aligned customization options

Customizing your donation form to align with your brand allows you to provide a giving experience that resonates with your donors and boosts trust and confidence in your organization.

Did you know? A brand-aligned online donation form can help you raise six times more!


Donorbox Donation Form Customizations

  • Brand colors: Select your form’s primary and button colors to ensure they align with your branding.
  • Button shape: Choose between default, sharp, or round corners for your form’s buttons.
  • Image integration: Pro and Premium users can add header images, trust badges, and donation amount images to their forms, creating a dynamic and emotionally engaging experience.
  • Content panel inclusion: Pro and Premium users can also include a content panel alongside their pop-up donation forms, allowing donors to read their fundraising story without navigating to a different page.
  • Custom domain: Premium users can create a custom domain for their online donation form and page, which strengthens brand recognition and donor trust.
  • Button label customization: Customize the wording on your donate button to align with your branding or campaign messaging. Options include “Donate,” “Pay,” and “Give.”
  • Advanced customization: Donorbox Pro and Premium users have access to custom theme options available with the OmniGive™ Donation Form. Change font style, background colors, and more, so every form uniquely represents your brand. Plus, prebuilt themes are coming soon!

Here’s an example of an OmniGive donation form created with a custom theme:

Upgrade to Donorbox Pro or Premium


3. Sticky donate button

The strategic placement of a sticky donate button can significantly increase conversions on your donation page, serving as a gentle nudge and placing giving at the forefront of your donors’ minds.

See how Project Street Vet utilizes a sticky donate button linked to their Donorbox pop-up donation form:

Screenshot of an organization's embedded Donorbox donation form

Amplify Your Fundraising With Donorbox


The Donorbox Sticky Donate Button

  • Constant visibility: The Sticky Donate Button anchors to the left- or right-hand side of your website, staying in place as donors browse and acting as a constant reminder to give.
  • Connects to donation forms: The button links to your pop-up donation form or Donorbox-hosted donation page, providing added flexibility.
  • Easy integration: Simply create your button and copy-paste the provided code into your website.

4. Integrated multi-step donation forms

Multi-step donation forms allow you to provide a seamless and effective donation experience by breaking down the process into manageable steps.


The Donorbox Multi-Step Donation Form

Donorbox OmniGive Donation Form Flow

  • Easy setup: Quickly and effortlessly create a custom multi-step donation form.
  • Boosted conversions: By breaking down the giving process into smaller, manageable steps, you’ll reduce donor fatigue and increase conversion rates. 
  • Progressive engagement: An integrated progress bar allows donors to see exactly where they are in the donation process. Plus, navigation arrows allow donors to navigate between the different steps.
  • Added convenience: Integrate your form with your website as a pop-up form with single-click access on any page, or embed it into your site’s donation page for expanded branding, storytelling, and impact-sharing opportunities.
  • Highly accessible for donors: Donorbox’s OmniGive™ Donation Form is available in 15 languages and allows you to provide 52 currency options to donors – expanding your global reach and fundraising potential!

Bonus: Enable a Giving Reminder for your pop-up form that appears on the bottom right of the screen for anyone who interacts with your form but navigates away. 

Check out this example to see how a Giving Reminder keeps donating top of mind:

Screenshot of an organization's website and donation page with the Donorbox Giving Reminder

Create a Multi-Step Donation Form With Donorbox


5. Goal meter

Goal meters are powerful visual aids that offer transparency, build trust, and create a sense of urgency that drives donations.

Insider tip: Studies have shown that the presence of a goal meter can increase donations by an average of 35%!


Goal Meters with Donorbox

Screenshot of an organization's donation form and page featuring a Donorbox goal meter

  • Set clear goals: Donorbox allows you to clearly define your fundraising goal for your Donorbox campaign, like Hope for South Africa did in their campaign above. 
  • Real-time updates: The Donorbox Goal Meter updates in real-time as donations are made, allowing donors to immediately visualize the impact of their contributions.

6. Compelling call to action

A strong call to action (CTA) serves as a powerful prompt that compels donors to take action and clearly articulates the urgency and importance of giving.

Use the message to tell donors exactly what you want them to do, such as making a recurring donation to have a bigger impact.  

Pro tip: Reduce the clutter! Research proves that CTAs surrounded by less information and more white space can increase conversion rates by 232%.


Call to Action with Donorbox

Donorbox Donation Form Example from Heart Music showing a powerful call to action.

  • Customizable message: Donorbox allows you to customize the call-to-action message displayed above your donation intervals. This reinforces your brand’s message and allows you to promote specific initiatives, recurring giving options, and more.
  • Top placement: The call to action is displayed at the top of the form, ensuring it’s the first thing donors see. See how Heart Music Athens‘ impactful call to action stands out on their form!

7. Areas of impact

Highlighting areas of impact gives donors a tangible understanding of the difference their contributions will make.

Did you know? ​​74% of donors are more likely to increase their donation amount and/or give outside of their regular cadence if there’s a compelling reason.


Areas of Impact with Donorbox

Example of a donation form with written impact details

  • Demonstrate impact: Seamlessly highlight the impact of each pre-populated giving level on your Donorbox donation form.
  • Go Pro with images: As shown above, Donorbox Pro and Premium users can add images to donation amounts. This makes donation forms more dynamic and enticing for donors!

8. Recurring donations

Recurring donations offer your donors an opportunity to make a sustainable impact on your mission and maximize their contributions over time, amplifying the overall effect of their generosity. 

Studies show 94% of donors prefer giving monthly over other recurring donation intervals, so take advantage by making it easy for them to do so!


Donorbox Recurring Donations

Screenshot of an organization's Donorbox recurring donation form

  • Expanded recurring options: Display up to four intervals from the following options: daily, weekly, bi-weekly, 1st and 15th, monthly, quarterly, and annually.
  • Simple setup: Log into your Donorbox dashboard, navigate to the Essential tab of the form builder, and select your preferred intervals, the way that Book Love Foundation did on their form above!
  • Self-managed giving: Donors can easily manage their recurring donation plans through their Donor Portal.

9. Tribute gifts

Offering an easy way to make tribute gifts online gives donors the chance to honor loved ones with a meaningful gift to your organization.


Donorbox Tribute Gifts

Screenshot of an organization's Donorbox donation form which accepts tribute gifts

  • Customizable tributes: Donors can personalize their tribute gifts by specifying details such as the honoree’s name and occasion, and including a personal message. Check out the example from the Northern Rangelands Trust above.
  • Notification options: Donors have the flexibility to choose how the honoree is notified about the tribute gift.
  • Donor privacy: Donorbox prioritizes donor privacy, allowing donors to remain anonymous to the honoree if they prefer.

10. Donation designations

Donation designations empower donors to align their contributions with their values and interests. This enables their generosity to have a direct impact on the programs they care about.


Donation Designations with Donorbox

Screenshot of an organization's donation designation options on their Donorbox donation form

  • Customized designations: Create tailored donation designations that align with specific programs, initiatives, or funding needs.
  • Seamless integration: Donation designations are seamlessly integrated into your Donorbox donation form via a dropdown. Donors can view and select their preferred designation effortlessly – see it in action with UWC Adriatic.

11. Personalized receipts

Personalized donation receipts help express your gratitude and foster stronger connections with your donors while providing them with important tax and accounting information. Donorbox makes it easy to create customized receipts that convey your sincerity and acknowledge donors.


Personalized Receipts with Donorbox 

An example of a personalized receipt sent from Donorbox

  • Tax compliance: Donorbox’s personalized receipts comply with relevant tax regulations, providing donors with the necessary documentation for claiming tax deductions.
  • Transparency: Receipts clearly communicate detailed information about contributions.
  • Automated process: Save time and resources by generating automated receipts for each donation.
  • Convenient delivery options: Donors can also download receipts from the Donor Portal at any time, offering convenient access to detailed records.

Make the Most of Your Donation Form

Watch this webinar for an interactive donation form assessment to ensure you’re getting the most out of your donation form!

Plus, download our Donation Form Mastery Quiz worksheet to evaluate the effectiveness of your donation form.

Get started with Donorbox


Over to You

An attractive and engaging donation form can amplify your donor engagement, streamline the donation process for donors, and scale your fundraising potential.

Donorbox helps organizations like yours create responsive, dynamic, and highly customized donation forms and pages that convert donors, showcase your impact, and effectively communicate your mission.

For more product guides, fundraising tips, and insights, visit our Nonprofit Blog and sign up for our newsletter for exclusive content sent directly to your inbox every month.

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Nicole’s professional background is rooted in the nonprofit sector, where she’s honed her skills in communications, marketing, and fundraising. She has extensive experience in various fields, such as social media, content strategy, public relations, and more. Nicole has a deep passion for writing, editing, and gaining knowledge about the many causes that tirelessly advocate for essential societal change.

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Subscribe to our e-newsletter to receive the latest blogs, news, and more in your inbox.
❤ Join the fundraising movement!
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Take your donor experience to the next level!
Join the 50,000+ nonprofits already raising funds online.
See for yourself how easy fundraising can be with Donorbox.
See for yourself how easy fundraising can be with Donorbox.