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Trusted by organizations around the world
One platform. Endless impact.
Introducing our all-in-one nonprofit CRM software that maximizes fundraising efficiency and drives donor engagement, fully integrated into the fundraising platform you know and love.
Purpose-built CRM to streamline and advance your donor management and fundraising efforts.
Drive segmentation with donor insights
Understanding your donor base and how or why they give used to take time, effort, and dedicated resources. Now, there’s Donorbox CRM.
Engage donors efficiently with built-in Email Marketing
Bring your storytelling to life and strengthen donor relationships with our built-in Email Marketing tool, designed for mission-driven communication.
Flexible pricing
Why does my nonprofit need a CRM?
A CRM (Constituent Relationship Management) platform can change the way your nonprofit operates, for the better. This database stores all of your supporters' data, including contact information as well as donations, donation dates, communication details, and more. Being able to easily view all of this information in one place can help make your communications and outreach more effective, forging long-term relationships with donors built on personalization and trust. A CRM can also automate everyday tasks, lighten your workload, and make engaging messages more customized.
Having all of this information at your fingertips helps you better understand and engage with your donors. Use your CRM to uncover donor trends, segment donors, evaluate the success of your fundraising efforts, and more. In short, a CRM will streamline processes while empowering you to strengthen your relationships with your donors, which can be the key to unlocking sustainable growth for your nonprofit.
Having all of this information at your fingertips helps you better understand and engage with your donors. Use your CRM to uncover donor trends, segment donors, evaluate the success of your fundraising efforts, and more. In short, a CRM will streamline processes while empowering you to strengthen your relationships with your donors, which can be the key to unlocking sustainable growth for your nonprofit.
What are the key features of the Donorbox CRM?
Donorbox CRM captures all of your supporter information in one place and enables you to segment donors, customize email outreach, and see a holistic view of donation history and donor interactions that helps you meaningfully connect. Some key features of Donorbox CRM that make it stand out from the crowd include our Email Marketing, Conversations, Lists, Supporter Timeline, and more. All of our features have been designed with nonprofits in mind, and focus on saving you and your team time, energy, and resources while helping you connect with donors and raise more money.
How can I use Donorbox CRM to segment my donors?
Use Donorbox CRM to easily segment your donors by using the Lists feature. You can segment donors into different dynamic or static lists based on donation values, campaigns, locations, religion, and more for personalized communications and email outreaches.
Can I track communication with donors using Donorbox CRM?
Yes! Donorbox CRM makes tracking donor communication seamless with two features: Conversations and Supporter Timeline.
With Conversations, you can connect your Gmail or Outlook email account in order to view, manage, and send individual emails directly from Donorbox CRM. Supporter Timeline enables you to see all of the communications you've had with each donor in one place. View a supporter's timeline to see how and when they were contacted, when they made a donation, when changes were made to their account details, and more.
You can also log offline communications and interactions, or ones performed outside of Donorbox, in a supporter's profile, for a holistic view of your entire relationship.
With Conversations, you can connect your Gmail or Outlook email account in order to view, manage, and send individual emails directly from Donorbox CRM. Supporter Timeline enables you to see all of the communications you've had with each donor in one place. View a supporter's timeline to see how and when they were contacted, when they made a donation, when changes were made to their account details, and more.
You can also log offline communications and interactions, or ones performed outside of Donorbox, in a supporter's profile, for a holistic view of your entire relationship.
How secure is the donor data stored in Donorbox CRM, and what measures are in place to protect sensitive information?
We take data security seriously across all of our products and services here at Donorbox, including Donorbox CRM. We offer advanced fraud detection and monitoring and never store your donors' credit card information on our servers. We've achieved SOC 2 Type I & II certification, PCI DSS Level 1 compliance, and HIPAA compliance for organizations handling protected health information (PHI).
In regards to your emails, our Conversations feature is also highly secure. When you connect Donorbox to your email account, no data is being imported or used by Donorbox – it functions without accessing unnecessary emails or data. We also comply with opt-in and opt-out standards for email communication, as well as GDPR regulations. Learn more about our security measures and certifications here.
In regards to your emails, our Conversations feature is also highly secure. When you connect Donorbox to your email account, no data is being imported or used by Donorbox – it functions without accessing unnecessary emails or data. We also comply with opt-in and opt-out standards for email communication, as well as GDPR regulations. Learn more about our security measures and certifications here.
Frequently Asked Questions
Ready to harness infinite potential?
Trusted by organizations around the world
$3B+
Donations raised
250,000+
fundraising campaigns
100,000+
Organizations trust us
96+
Countries Served
The AI-powered nonprofit CRM you’ve been waiting for
Every element of our CRM software is designed to accelerate your daily operations – not slow you down with a complex setup – and solve the problems that are unique to nonprofits.
Conversations
Keep all your 1:1 communications in one place by connecting your Gmail or Outlook account to send and receive emails from Donorbox CRM – every interaction is automatically logged in your supporter activity timeline for easy tracking.
Jay•AI
Fundraise smarter with your 24/7 AI assistant, Jay•AI. Boost your productivity by automating routine work, and get help with everything from summarizing emails to writing appeals to generating fundraising insights.
Learn more
Donor Segmentation
Create dynamic lists that automatically update based on custom criteria or build static lists for one-time segments, so you can deliver more personalized, effective communications every time.
Moments
Stay on top of key touchpoints and prioritize outreach to increase donor loyalty. View birthdays, donation anniversaries, new or cancelled recurring donation plans, and changes in donation amounts to engage your supporters when it matters most.
Supporter Timeline
See the full history of your relationship with each and every donor to improve outreach and retention. Get a full picture of a supporter’s history with your organization – past interactions, donation history, communication history, and more.
Donor and Data Imports
Migrating your donor information from another system?
Easily import your supporters, donations, and communication records into our CRM software to start meaningfully engaging with donors.
Coming soon: Organizations
Manage offline donations from businesses, foundations, religious groups and more, by logging them directly under an Organization profile, keeping all gifts from the same organization grouped in one accurate record, and easily send tax receipts – all in just a few clicks.
Coming soon: Data Hygiene
Data Hygiene automatically scans your supporter emails and addresses, and flags errors for you to verify, ensuring your supporters’ contact information is accurate so you can reach out with confidence.
Choose from professionally designed templates to create sleek, on-brand newsletters, appeals, and impact reports in minutes. Easily segment supporters, automate email series, schedule campaigns to reach the right donors at the right time, and track performance in real time.
Keep your subscriber lists healthy and compliant with strict data privacy adherence so you can send with peace of mind.
Our nonprofit CRM empowers your organization to segment donors with data-driven insights. Now, you can get a complete picture of your donor base (and even board members and volunteers!), helping you make informed decisions that shape the way forward.
You’ll get:
Resources
Our pricing plan scales to meet your organization where it is. Join the waitlist now to be notified as soon as our CRM software is available to you.
Rated #1 on G2 for Fundraising
Trusted by world-changers big and small
Smart email marketing tools
Integrated email inbox
24/7 fundraising Al assistant
Easy segmentation
Reporting and analytics
Comprehensive view of donor engagement
Donor database
and more
Donorbox CRM gives me a clear view of donor history and recurring donations, and it makes it easy to manage supporters without needing a complex setup. For a small team (often just me), that “everything in one place” feeling is huge.
Yassine Harouchi
