Why Choose Donorbox Over Zeffy?

When choosing a fundraising platform, transparency is essential. While platforms like Zeffy market themselves as “free,” they often rely on hidden fees and tipping models that can break donor trust.

With no surprise costs or hidden fees, here’s why over 100,000 nonprofits in 96 countries trust Donorbox to raise over $3 billion collectively.

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No hidden fees or tipping requests

Donorbox’s upfront pricing gives donors full transparency. Unlike Zeffy, we never add hidden fees or automatic tipping requests that could mislead donors. Here’s what sets us apart:

Transparent costs, no surprises
With Donorbox, donors see exactly what they’ll pay—no tips, and no hidden fees.
Full control for donors
Zeffy adds an automatic, optional tip starting at 15% that’s easy for donors to miss, hard to adjust, and nonprofits can’t disable. A $50 donation could end up costing supporters $58.50.
Protect donor relationships and trust
Confusing fees and guilt tripping can lead to unfulfilled and hesitant supporters. Donorbox protects the trust you’ve built, letting donors focus on the cause they care about.

Ethical pricing without the confusion

Here’s how our pricing compares with Zeffy:

Platform
Standard Plan	$0 per month Fee per donation: 5.15% + 30 cents	$0 per month Default tip amount: 15%
Pro Plan	$150 per month Fee per donation: 3.95% + 30 cents	$0 per month Default tip amount: 15%

Platform

Standard Plan

$0 per month

Fee per donation: 5.15% + 30 cents

$0 per month

Default tip amount: 15%

Pro Plan

$150 per month

Fee per donation: 3.95% + 30 cents

$0 per month

Default tip amount: 15%

Completely free to use when donors cover transaction fees

Donorbox’s platform lets you offer donors the option to cover platform fees, making their gift go further towards your cause. Fun fact: approximately 8 out of 10 of donors cover 100% of fees when given the option! In that scenario, Donorbox’s feature-packed standard plan would be completely free for you to use.

Simplify giving and save time with Donorbox

UltraSwift Pay

Up to 60% of donors abandon donations due to slow, complicated check out processes. With Donorbox's UltraSwift Pay, supporters can check out 4x faster, reducing drop-offs, while Zeffy's confusing tipping options can frustrate donors and lead to lost contributions.

Text-to-Give

With Donorbox, supporters can donate anytime, anywhere via text message—perfect for events and other on-the-go moments. Zeffy lacks integrated tools like Text-to-Give, limiting donor flexibility and reducing your fundraising potential.

Jay·AI

No time to draft marketing content? Donorbox’s Jay·AI quickly crafts compelling appeals, heartfelt thank-you emails, and snappy social posts. It also provides data-driven insights into your fundraising performance. Zeffy lacks similar AI capabilities, leaving you to handle marketing content and reporting on your own.

Support a global donor base

Expand your reach beyond North America with a platform that supports international currencies and multilingual campaigns. Here’s how we go beyond Zeffy:

Platform
Languages	11 different languages: English, Spanish, Chinese, German, French, Italian, Portuguese, Dutch, Danish, Japanese, Polish and Swedish	3 different languages: English, Spanish, French
Currencies	Over 44 major currencies accepted, including: USD, GBP, EUR, SGD, AUD, JPY, and more	2 currencies: All donations are processed in either CAD or USD

Platform

Languages

11 different languages:

English, Spanish, Chinese, German, French, Italian, Portuguese, Dutch, Danish, Japanese, Polish and Swedish

3 different languages:

English, Spanish, French

Currencies

Over 44 major currencies accepted, including:
USD, GBP, EUR, SGD, AUD, JPY, and more

2 currencies:
All donations are processed in either CAD or USD

Why nonprofits choose Donorbox for clarity and trust

With clear, ethical pricing and flexible fee coverage options, Donorbox ensures your supporters’ gifts go further with every donation.

Donor trust matters more than anything. That’s why Donorbox prioritizes transparency—no hidden surprises for you or your supporters.

For organizations looking for extra support, we also offer a Premium package designed to unleash your full fundraising potential with the help of a dedicated account manager and nonprofit coach.

Not convinced yet?

Here's a quick Donorbox vs. Zeffy comparison:

Features
Checkout Experience	Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout	Slower, with a confusing tipping process and a complex checkout experience
Tipping Model	Default tipping added to every donation, with no option for organizations to turn it off	2 currencies: All donations are processed in either CAD or USD
Tipping Model	Over 44 major currencies accepted, including: USD, GBP, EUR, SGD, AUD, JPY, and more	2 currencies: All donations are processed in either CAD or USD
Support	24/7 live support, email, and extensive knowledge base	Email-only support with limited hours
Text-to-Give	Available, offering mobile-friendly alternative way to donate	Not available—web-based donations only
AI Tools	DonationDriver AI offers insights and personalizes donor engagement	No AI tools or advanced donor insights available
Recurring Donations	Recurring donation option with upsell feature to encourage ongoing support	Recurring donations available but no upsell feature
Integrations	Multiple native integrations  (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration	No native integrations; limited to Zapier
Multi-Language Support	11 languages	3 languages
Currency	44+ currencies	2 currencies (CAD or USD)
Premium Package	Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more	Zeffy offers no premium service for nonprofits to enhance fundraising performance.

Trusted by organizations around the world

$3B+: Donations raised

250,000+: fundraising campaigns

100,000+: Organizations trust us

96+: Countries Served

Ready to try Donorbox?

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