Why Choose Donorbox
Over Zeffy?
When choosing a fundraising platform, transparency is essential. While platforms like Zeffy market themselves as “free,” they often rely on hidden fees and tipping models that can break donor trust.
With no surprise costs or hidden fees, here’s why over 100,000 nonprofits in 96 countries trust Donorbox to raise over $3 billion collectively.
No hidden fees or tipping requests
Donorbox’s upfront pricing gives donors full transparency. Unlike Zeffy, we never add hidden fees or automatic tipping requests that could mislead donors. Here’s what sets us apart:
- Transparent costs, no surprises
With Donorbox, donors see exactly what they’ll pay—no tips, and no hidden fees. - Full control for donors
Zeffy adds an automatic, optional tip starting at 15% that’s easy for donors to miss, hard to adjust, and nonprofits can’t disable. A $50 donation could end up costing supporters $58.50. - Protect donor relationships and trust
Confusing fees and guilt tripping can lead to unfulfilled and hesitant supporters. Donorbox protects the trust you’ve built, letting donors focus on the cause they care about.
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Simplify giving and save time with Donorbox
UltraSwift Pay
Up to 60% of donors abandon donations due to slow, complicated check out processes. With Donorbox's UltraSwift Pay, supporters can check out 4x faster, reducing drop-offs, while Zeffy's confusing tipping options can frustrate donors and lead to lost contributions.
Text-to-Give
With Donorbox, supporters can donate anytime, anywhere via text message—perfect for events and other on-the-go moments. Zeffy lacks integrated tools like Text-to-Give, limiting donor flexibility and reducing your fundraising potential.
Jay·AI
No time to draft marketing content? Donorbox’s Jay·AI quickly crafts compelling appeals, heartfelt thank-you emails, and snappy social posts. It also provides data-driven insights into your fundraising performance. Zeffy lacks similar AI capabilities, leaving you to handle marketing content and reporting on your own.
Ethical pricing without the confusion
Standard Plan: $0 per month
Fee per donation: 5.15% + 30 cents
Basic Plan: $0 per month
Default tip amount: 15%
Fee per donation: 3.95% + 30 cents
Pro Plan: $150 per month
Default tip amount: 15%
Premium Plan: $0 per month
Here’s how our pricing compares with Zeffy:
Completely free to use when donors cover transaction fees
Donorbox’s platform lets you offer donors the option to cover platform fees, making their gift go further towards your cause. Fun fact: approximately 8 out of 10 of donors cover 100% of fees when given the option! In that scenario, Donorbox’s feature-packed standard plan would be completely free for you to use.
Support a global donor base
Why nonprofits choose Donorbox for clarity and trust
With clear, ethical pricing and flexible fee coverage options, Donorbox ensures your supporters’ gifts go further with every donation.
Donor trust matters more than anything. That’s why Donorbox prioritizes transparency—no hidden surprises for you or your supporters.
For organizations looking for extra support, we also offer a Premium package designed to unleash your full fundraising potential with the help of a dedicated account manager and nonprofit coach.
11 different languages:
English, Spanish, Chinese, German, French, Italian, Portuguese, Dutch, Danish, Japanese, Polish and Swedish
3 different languages:
English, Spanish, French
USD, GBP, EUR, SGD, AUD, JPY, and more
Over 44 major currencies accepted, including:
All donations are processed in either CAD or USD
2 currencies:
Expand your reach beyond North America with a platform that supports international currencies and multilingual campaigns. Here’s how we go beyond Zeffy:
Not convinced yet?
Features
Checkout Experience
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
No hefty tips or hidden fees. Clear option for donors to cover fees if they choose
24/7 live support, email, and extensive knowledge base
Available, offering mobile-friendly alternative way to donate
DonationDriver AI offers insights and personalizes donor engagement
Recurring donation option with upsell feature to encourage ongoing support
Multiple native integrations (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration
11 languages
44+ currencies
Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Checkout Experience
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Tipping Model
Features
Support
24/7 live support, email, and extensive knowledge base
Text-to-Give
Available, offering mobile-friendly alternative way to donate
AI Tools
DonationDriver AI offers insights and personalizes donor engagement
Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Premium Package
Recurring Donations
Recurring donation option with upsell feature to encourage ongoing support
Integrations
Multiple native integrations (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration
Multi-Language Support
11 languages
Currency
44+ currencies
Slower, with a confusing tipping process and a complex checkout experience
Default tipping added to every donation, with no option for organizations to turn it off
Email-only support with limited hours
Not available—web-based donations only
No AI tools or advanced donor insights available
Recurring donations available but no upsell feature
No native integrations; limited to Zapier
3 languages
2 currencies (CAD or USD)
Zeffy offers no premium service for nonprofits to enhance fundraising performance.
Tipping Model
Support
Text-to-Give
AI Tools
Recurring Donations
Integrations
Multi-Language Support
Currency
Premium Package
Checkout Experience
Features
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
Tipping Model
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Default tipping added to every donation, with no option for organizations to turn it off
Support
Email-only support with limited hours
Text-to-Give
Not available—web-based donations only
AI Tools
No AI tools or advanced donor insights available
Recurring Donations
Recurring donations available but no upsell feature
Integrations
No native integrations; limited to Zapier
Multi-Language Support
3 languages
Currency
2 currencies (CAD or USD)
Premium Package
Zeffy offers no premium service for nonprofits to enhance fundraising performance.
Checkout Experience
Slower, with a confusing tipping process and a complex checkout experience
Tipping Model
Features
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Support
24/7 live support, email, and extensive knowledge base
Text-to-Give
Available, offering mobile-friendly alternative way to donate
AI Tools
DonationDriver AI offers insights and personalizes donor engagement
Recurring Donations
Recurring donation option with upsell feature to encourage ongoing support
Integrations
Multiple native integrations (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration
Multi-Language Support
11 languages
Currency
44+ currencies
Premium Package
Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Checkout Experience
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
Tipping Model
Support
Here's a quick Donorbox vs. Zeffy comparison:
