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Checkout Experience
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Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
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Universal checkout funnels all payment types into a single transaction
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Tipping Model
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Default tipping added to every donation, with no option for organizations to turn it off
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Known payment delays
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Payment payouts
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Payments take a maximum of 3 days to reach your account, based on your payment processor of choice
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2 currencies: All donations are processed in either CAD or USD
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Support
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24/7 live support, email, and extensive knowledge base
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Chatbot available 24/7, human support only available during business hours No in-person giving solutions
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In-person giving
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Donorbox Live™ Kiosk lets in-person supporters give on the go with their card or digital wallet
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No in-person giving solutions
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AI Tools
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Jay·AI assistant creates reports, writes appeals, and automates tasks
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Only a chat support bot
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Integrations
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Multiple native integrations (Salesforce, Hubspot, Rock RMS, QuickBooks, and more); Zapier integration
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Salesforce, Zapier, QuickBooks, MailerLite, Constant Contact, and MailChimp
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Multilingual Support
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15 languages
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Only English
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Currency
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50+ currencies
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Only USD
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Premium Package
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Our most advanced package, Premium, includes a dedicated Enterprise Customer Success manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
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No premium offering
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