Why Choose Donorbox
Over Flipcause?
Your nonprofit deserves a fundraising partner you can trust. While Flipcause has faced credibility challenges and currently holds a BBB rating of “F,” Donorbox’s powerful tools and proven track record are built on transparency, reliability, and a deep commitment to helping you maximize every gift.
Why do I need a Flipcause alternative?
Many Flipcause users have reported long delays (sometimes over a month) between requesting a transfer and actually receiving their funds, without any explanation from Flipcause. While Flipcause’s Ts & Cs (section 17.3) suggest ACH transfers should take just a few business days, nonprofits have often faced uncertainty and a lack of clear communication.
This results in frustration, stalled programs, and organizations left wondering when – or if – they’ll see these hard-won donations, leading many to search for a more reliable alternative.
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Why nonprofits choose Donorbox instead
No funds withheld – ever
We never withhold funds from nonprofits – not even temporarily. Any donations received by nonprofits flow directly to their linked Stripe or PayPal accounts.
Stripe funds are automatically transferred based on your transfer schedule, and you can initiate a transfer from your PayPal account to your bank account at any time. In both cases, your funds will be available in just 2-3 business days.
24/7 dedicated customer support
Donorbox’s world-class customer support is ready to help at all times of the day or night!
Our friendly customer support team is highly responsive and dedicated to assisting you with all your queries as quickly as possible. You’ll never be left in the dark.
Designed for nonprofits big and small
Our fundraising and donor management features and tools are designed for small- to large-scale organizations.
Whether you’re just starting out or taking your fundraising to the next level, our effective fundraising solutions are built to scale with your organization and to meet your growing needs.
In addition to being recognized as one of the top fundraising platforms globally, here’s why Donorbox is a great Flipcause alternative:
Complaints from Flipcause users
Flipcause **** owes us over $18,000. Many complaints have been filed with the BBB regarding this same issue. Flipcause is handling nonprofit donations in an unethical manner that quite frankly seems like Ponzi scheme.
Flipcause is withholding $21,500.00 from our nonprofit… that is owed to us for program registrations and fundraising to support families raising children with autism and developmental disabilities...Flipcause continues to charge us for their platform, yet isn’t sending us the funds raised by our organization.
Flipcause has received a BBB rating of “F” due to their failure to respond to 54 out of the 64 complaints filed against them.
A more affordable fundraising partner
With Donorbox, you can choose from a range of plans designed to help you grow, to find the best-suited one for your fundraising journey. Flipcause offers no free plan, and it assigns you a tiered plan based on your revenue from the prior year.
Standard Plan: $0 per month
with a 2.95% platform fee for most features.
Starter Plan: $125 per month
for organizations that generated $0 to $100,000 in revenue last year.
Customize your plan to meet your unique fundraising needs with Donorbox Premium! Enjoy all the benefits of our Pro Plan, plus additional perks like a dedicated Fundraising Coach, Account Manager, and more.
Premium Plan
Growing Plan: $200 per month
for organizations that generated more than $100,000 a year.
Pro Plan: $150 per month
with a reduced 1.75% platform fee for everything included in the Standard Plan.
Not convinced yet?
Features
Checkout Experience
Intuitive, fully customizable forms to match your branding with faster checkout with QuickDonate™
Payments take a maximum of 3 days to reach your account, based on your payment processor of choice
24/7 live support, email, and extensive knowledge base
Donorbox Live™ Kiosk lets in-person supporters give on the go with their card or digital wallet
Jay·AI assistant creates reports, writes appeals, and automates tasks
Multiple native integrations (Salesforce, Hubspot, Rock RMS, QuickBooks, and more); Zapier integration
15 languages
50+ currencies
Our most advanced package, Premium, includes a dedicated Enterprise Customer Success manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Checkout Experience
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Tipping Model
Features
Support
24/7 live support, email, and extensive knowledge base
Text-to-Give
Available, offering mobile-friendly alternative way to donate
AI Tools
DonationDriver AI offers insights and personalizes donor engagement
Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Premium Package
Recurring Donations
Recurring donation option with upsell feature to encourage ongoing support
Integrations
Multiple native integrations (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration
Multi-Language Support
11 languages
Currency
44+ currencies
Universal checkout funnels all payment types into a single transaction
Known payment delays
Chatbot available 24/7, human support only available during business hours
No in-person giving solutions
Only a chat support bot
Salesforce, Zapier, QuickBooks, MailerLite, Constant Contact, and MailChimp
Only English
Only USD
No premium offering
Payment payouts
Support
In-person giving
AI Tools
Integrations
Multilingual Support
Currency
Premium Package
Checkout Experience
Features
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
Tipping Model
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Default tipping added to every donation, with no option for organizations to turn it off
Support
Email-only support with limited hours
Text-to-Give
Not available—web-based donations only
AI Tools
No AI tools or advanced donor insights available
Recurring Donations
Recurring donations available but no upsell feature
Integrations
No native integrations; limited to Zapier
Multi-Language Support
3 languages
Currency
2 currencies (CAD or USD)
Premium Package
Zeffy offers no premium service for nonprofits to enhance fundraising performance.
Checkout Experience
Slower, with a confusing tipping process and a complex checkout experience
Tipping Model
Features
No forced tips or hidden fees. Clear option for donors to cover fees if they choose
Support
24/7 live support, email, and extensive knowledge base
Text-to-Give
Available, offering mobile-friendly alternative way to donate
AI Tools
DonationDriver AI offers insights and personalizes donor engagement
Recurring Donations
Recurring donation option with upsell feature to encourage ongoing support
Integrations
Multiple native integrations (Blackbaud Raiser's Edge NXT, Double the Donation, QuickBooks, and more); Zapier integration
Multi-Language Support
11 languages
Currency
44+ currencies
Premium Package
Donorbox’s most extensive package includes a dedicated Account Manager, guided onboarding, expert coaching, advanced analytics, reduced fees, and more
Checkout Experience
Intuitive, fully customizable forms to match your branding and UltraSwift™ Pay for 4x faster checkout
Tipping Model
Support
Here's a quick Donorbox vs. FlipCause comparison:
