New Feature: Ask your donors to cover processing fees!

To get the most out of online fundraising, you must have a powerful and efficient online donation system. Donorbox is one of the most affordable solutions on the market, but processing fees can still add up quickly. When donors pay these fees, nonprofits can reap the benefits. Learn more about how Donorbox helps your donors do just that.

< 1 minute read
New Feature: Ask your donors to cover processing fees!

donation processing feesWe are happy to announce that we have added a new feature to our donation platform! Now, organizations can ask their donors to cover processing fees for their donations. This covers the 2.2% + 30c credit card processing fee from Stripe, as well as the 1.75% Donorbox platform fee.

Processing fees can quickly add up for nonprofits, and no one wants to pay to receive donations (that’s why you chose to use Donorbox, the most affordable donation platform out there, in the first place). However, as you can see below, your donor would only have to pay an extra $4.25 for a donation of $100. This option thus only slightly increases their donation amount, all the while doing you a huge favor.

donation processing fee

Of course, this is optional for both you and your donors: you do not have to include this option on your form, and if your donors would rather not pay these fees, they don’t have to.


How to Enable Donors to Cover Processing Fees with Donorbox:


Step 1

Log into your Donorbox dashboard and click on the “Edit” link next to your campaign form.


Step 2

Go to the Advanced tab. Select the option marked “Ask donors to cover processing fees“. This will add the option to the checkout screen of your donation page. You can also have this option selected by default by selecting the setting marked “Check the cover fee checkbox by default“. Hit Save when you’re done. And that’s it!

donation processing fee

 

 

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Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.

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