Adding questions to your online donation form helps you collect crucial information and learn more about your donors. Nonprofits can customize online donation forms with Donorbox’s form editor and collect more donor information than just their addresses and phone numbers. Check out this post for a step-by-step guide to help you add additional questions to your Donorbox forms.
Donorbox provides nonprofit organizations with a fast, optimized donation payment system. It has a powerful form builder, allowing you to collect information from your donors such as their address, phone number, employment information, and anything else that you might need through custom questions. In fact, in the “Enhance Your Campaign” section of your donation form editor, you are given the option of adding additional questions to your donation forms.
Check out this article to learn more about why nonprofits add additional questions to their donation forms.
Open the Donorbox dashboard and click “Campaigns.” Find the campaign you want to add the questions to and click “Edit Campaign” as highlighted below.
Scroll down to the “Additional Questions” section. Here, you can click the link corresponding to the section you want to add additional questions to – either on the Amounts Screen or the Information Screen.
If you wish to add additional questions to the Amounts Screen, click that link. This will edit the first page of your donation form.
Here, you can select your question type (textbox, checkbox, dropdown, or radio), edit the text, and include the answer options. You can add as many questions as you need, but remember to keep your donation form as streamlined as possible.
Click the “Information Screen” link to add additional questions to that screen.
Here, you have the same choice of question type (textbox, checkbox, dropdown, or radio) and you can edit the text of your questions and add answer options, if necessary. You can add as many additional questions as you need.
You can also make your questions mandatory.
That’s all! Once you’re happy with your additional questions, click “Update.”
Once you’re finished, click “Preview Campaign” to check out how your questions look on your form. Be sure to remember which screen you made changes to find those additional questions.
Sometimes it’s helpful to get a little extra from your donors – extra information that can help you sharpen your fundraising strategy, grow your volunteer base, or simply learn more about the people who keep your organization going.
Gathering additional information from your donors is super easy thanks to Donorbox. Whether you add questions on the Amounts Screen or Information Screen, your donors will have a streamlined checkout process.
Don’t forget to keep these donation form best practices in mind as you put yours together. As always, we’re here to help with tons of resources, how-tos, and expert fundraising tips on our Nonprofit Blog.
Raviraj heads the sales and marketing team at Donorbox. His growth-hacking abilities have helped Donorbox boost fundraising efforts for thousands of nonprofit organizations.
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