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One platform. Infinite potential.
Welcome to Donorbox nonprofit CRM software, a powerful all-in-one, AI-driven donor management system that maximizes fundraising efficiency and boosts donor engagement. Think of it as your command center, giving you more control and faster results – so you can do more good.
Donorbox nonprofit CRM software is purpose-built to streamline and advance your donor management and fundraising efforts.
Donorbox’s nonprofit CRM is a centralized donor management system designed to empower organizations with data and insights to elevate fundraising. With integrated email management, AI assistance, robust segmentation, action tracking, and comprehensive donation management, this all-in-one nonprofit CRM software platform ensures streamlined communication, personalized outreach, and enhanced donor engagement.
Donorbox is the best nonprofit CRM software because its simple-yet-robust tools help you maximize, well, everything.
Build the donor relationships that help you thrive.
What do you get when you combine data-driven donor insights with cutting-edge AI functionality? A better way to fundraise. Donorbox’s nonprofit CRM software lets you connect with new donors, retain existing ones, and maximize each and every relationship, every day. All within the same platform.
Get real results -- real fast -- with our fundraising CRM!
Donorbox’s nonprofit CRM exists to solve problems and simplify your life. Each element is designed to accelerate your daily operations, not slow you down with unnecessary bloatware. Why is our CRM the best nonprofit CRM software? Let’s take a tour to see why this fundraising CRM will improve your life from day one !
Mail Center
Donorbox's integrated Mail Center centralizes donor communications, ensuring you never miss an important message. Send and receive personal emails directly within Donorbox without switching to your email provider. Connect multiple Gmail or Outlook accounts into one unified inbox, easily assign tasks, and automatically track communications. Enjoy informed interactions with donor details at your fingertips, all secured by Donorbox's industry-leading security features. Simplify your donor engagements with Mail Center today!
AI Assistant
Transform your fundraising with Donorbox's AI-powered nonprofit CRM software. Streamline operations and stay mission-focused by eliminating the guesswork in writing fundraising letters and planning content. Enjoy tailored messages and strategic plans, backed by data-driven insights into donor behavior and fundraising strategies. Integrated seamlessly into your CRM, Donorbox's AI Assistant supports all aspects of your fundraising, helping you achieve more with less effort.
Groups
Unlock targeted communications, effective campaigns, strategic resource allocation, and stronger donor relationships with Donorbox CRM Groups. Achieve robust segmentation for personalized outreach, from simple to detailed. Craft tailored messages for every supporter without individual effort, saving time while enhancing engagement, boosting contributions, and amplifying your impact.
Supporter Timeline
Context is key to understanding donor behavior and tailoring interactions. Donorbox CRM Supporter Timeline provides a complete history of your communications, helping you enhance outreach, retention, and engagement. Quickly view your relationship chronology, update Supporter Profiles, track all transactions, and manage recurring payments. Email supporters directly through the Mail Center for seamless communication.
Offline Transactions
Ensure offline donations are accurately recorded with Donorbox’s fundraising CRM. Add cash, checks, in-kind donations, pledges, and soft credits for comprehensive financial reporting and transparency. This accuracy enhances accountability and decision-making. Plus, with all transactions tracked, you'll never miss sending thank-you notes, a key factor in encouraging repeat donations.
Recurring Payments
Recurring donations boost donor retention and sustainable growth, with donors giving up to 42% more over time. They provide steady income and valuable insights for strategic planning. Donorbox’s fundraising CRM software makes managing recurring donors easy. Handle recurrence intervals, track giving behavior, and access detailed invoice history seamlessly within the platform, ensuring consistent engagement and regular contributions.
Tasks
Endless to-do lists? Get them done – with Donorbox Tasks. Now you can organize, prioritize, and simplify all your daily administrative tasks, all within the CRM ecosystem, so everybody on your team knows what to do and when to do it. Using Tasks is easy, fast, and effective. Create a task, assign it, track it, check it off your list. More accountability. More action. Less admin headaches. Donorbox Tasks gives you everything you need – all in one place – so you can make every day a get-it-done day.
Segmentation “On the fly”
Elevate your impact with Donorbox’s Segmentation “On the fly". This powerful tool allows you to generate near-instant supporter segments directly from your dashboard for deeper donor insights and rapid decision-making. No more complex processes – just streamlined efficiency. Now you can engage your supporters with personalized communication that drives real results. Additionally, you can export your segments as CSV files for easy data management, analysis, and sharing.
Dynamic Lists
Set it and forget it with Donorbox Dynamic Lists. Hyper-personal donor communication is vital for nonprofits, and segmentation is the key. Previously, donor lists were just static snapshots. Now, with Dynamic Lists, they update automatically as individuals meet your criteria. This means you get the donation-boosting power of real-time segmentation without any extra effort.
Reporting Templates
Enhance donor relationships with comprehensive insights from Donorbox's new reporting templates. Access detailed communication history and key donor insights for deeper engagement and improved fundraising strategies.
The Power of One
Our all-in-one, AI-powered, fundraising CRM software system… lets you go all out.
Time is valuable. Resources are limited. The last thing you want to do is waste either. Donorbox nonprofit CRM software simplifies and enhances every aspect of fundraising, so you can do it all – all on the same platform. No more switching to different apps, navigating to other systems, juggling endless open windows on your desktop. With Donorbox CRM, just log in – and get to work.
More Coming Soon...
Moments
Highlight crucial touchpoints in your donor's journey with Moments. Track birthdays, donation anniversaries, and changes in donation amounts to build deeper, authentic connections with your supporters at the right time.
Email Marketing
Streamline your mass email marketing with Donorbox CRM. Personalize and automate campaigns within the platform, saving time and tailoring messages for your supporters.
CSV Imports
Easily migrate databases and back up donor information with Donorbox CRM's CSV import feature. Simplify data management and ensure your information is easily accessible.
Automated Moments
Stay prepared with Automated Moments! Receive weekly digests highlighting donors and critical moments needing immediate attention, helping your team prioritize communications effectively.
Frequently Asked Questions
Why does my nonprofit need a CRM?
A CRM - constituent relationship management - platform can change the way your nonprofit operates - for the better. It is a database that stores all of your supporters’ data, including contact information as well as donations, donation dates, communication details, and more.
Having all of this information at your fingertips helps you better understand and engage with your donors. Use your CRM to uncover donor trends, segment donors, evaluate the success of your fundraising efforts, and more.
In short, a CRM will streamline your process while empowering you to strengthen your relationships with your donors, which can be the key to unlocking sustainable growth for your nonprofit.
What are the key features of the Donorbox CRM?
Like most nonprofit CRMs, Donorbox CRM captures all of your supporter information in one place, enabling to sort, view, and download this data for segmentation, outreach, reporting, and more.
Some key features of Donorbox CRM that make it stand out from the crowd include:
Mail Center - Connect your Gmail or Outlook email account in order to view, send, and manage your supporter emails, all without leaving your database.
Groups - Easily use Groups to segment your donors based on traits, interests, affiliations, relationships, and more.
Supporter Timeline - View each step in each supporter’s history with your organization at a glance, including communications, donations, and recurring gifts.
Offline Transactions - Capture cash and check gifts, in-kind donations, donation pledges, and soft credits - along with donations and ticket purchases made online - for a more holistic view of your transactions and supporters.
How can I use Donorbox CRM to segment my donors?
Use Donorbox CRM to easily segment your donors by using the Groups feature. Two types of groups are available - basic groups for simple segmentation and advanced groups for Education, Household, Organization, Religious, and Social categories.
Place donors in these groups based on their traits, demographics, interests, affiliations, relationships, and more, enabling you to better customize your messaging and target your donors accordingly.
Plus, in Donorbox CRM, a group can encompass many supporters and a supporter can be included in multiple groups, giving you endless options and opportunities!
Can I track communication with donors using Donorbox CRM?
Yes! Donorbox CRM makes tracking donor communication seamless with two features - Mail Center and Supporter Timeline.
With Mail Center, you can connect your Gmail or Outlook email account in order to view, manage, and send emails directly from Donorbox CRM. In this platform, you can also assign emails to team members and consolidate multiple inboxes to better coordinate communications.
Supporter Timeline enables you to see all of the communications you’ve had with each donor in one place. View a supporter’s timeline to see how and when they were contacted, when they made a donation, when changes were made to their account details, and more.
Can I record offline transactions using Donorbox CRM?
Recording offline transactions can be done in just a few clicks using Donorbox CRM. This way, you can add in-person gifts made with check or cash as well as assign in-kind donations and pledges to supporters, giving you a more holistic view of their relationship with your organization (remember to check the supporter timeline!).
You can also add soft credits in Donorbox CRM, showing how a supporter may have helped secure a gift to give you a broader look at just how much of an impact they have had on your mission.
Does your CRM integrate with our existing systems such as our website, email marketing tool, and financial management platform?
Donorbox integrates with thousands of apps, including websites, email marketing tools, financial management platforms, virtual event software, and so much more. Discover more about Donorbox integrations here.
At this time, Donorbox CRM does not fully integrate with other apps. However, there are plans to add integrations in the future.
How secure is the donor data stored in Donorbox CRM, and what measures are in place to protect sensitive information?
We take data security seriously across all of our products and services here at Donorbox, including Donorbox CRM. We offer advanced fraud detection and monitoring and never store your donors’ credit card information on our servers. We also provide two-step authorization and ReCaptcha options, among several other security measures.
In regards to your emails, Mail Center is also highly secure. When you connect Mail Center to your email account, no data is being imported or used by Donorbox - it functions without accessing unnecessary emails or data.
Is there any additional cost associated with using Donorbox CRM?
Donorbox CRM Beta is currently free to trial through September 30, 2024. To join the trial, fill out this interest form.
Following this trial period, Donorbox CRM will be priced monthly according to number of contacts, with discounts available for annual contracts and smaller nonprofits. Find more details about our transparent pricing here.
Pricing
Donorbox CRM (Beta)
Limited Period Free Usage Offer!
$0/ Fixed - 3 month period
Free with 5 Users for Mail Center (Max)
Features
Mail Center Donorbox’s Mail Center centralizes your donor emails so you never miss important communications. Send personal emails directly to donors, read, write, and send emails within Donorbox.
Groups Groups enable robust segmentation for personalized outreach. Craft tailored messages for every supporter without individual writing. Helping you save time, enhance engagement, boost contributions, and amplify your impact.
Supporter Timeline The Supporter Timeline lets you see your relationship with donors at a glance, enhancing outreach, troubleshooting, retention, and engagement.
Offline Transactions Add cash, checks, in-kind donations, pledges, and soft credit to the CRM, ensuring 100% accurate records. This accuracy is crucial for financial reporting, accountability, transparency, and better decision-making.
Recurring Payments Now managing your recurring donors is simpler. Handle recurrence intervals, track giving behavior, and access detailed invoice history—all within the Donorbox CRM ecosystem.
AI Assistant Take the guesswork out of writing fundraising letters, planning content, and more. Whether you need assistance with your emails, appeals, retention ideas, or more, AI Assistant will be there to help!
Moments Highlights crucial touchpoints in your donor’s journey with your nonprofit. From birthdays to donation anniversaries and changes in donation amounts, it brings vital information to the forefront.
Tasks Tasks allow you to create and manage tasks for you and your team members, ensuring a streamlined approach to your daily operations.
New Reports Gain comprehensive donor insights for deeper donor relationships with a detailed communication history and other key insights from these new reporting templates.
Donorbox CRM is Your All-In-One AI Powered Solution.
What do all nonprofits have in common? Big, audacious goals. Goals that will change the world! Unfortunately, those big goals come with big challenges. Limited resources. Stretched budgets. Time constraints. Outdated technology. At Donorbox, everything we do is focused on empowering you to do more good. And really, that’s the heart of our nonprofit CRM software. Every part of it – Mail Center, AI Assistant, Groups, Supporter Timeline, Offline Transactions – is there to help you fulfill your mission – faster and easier than you ever thought possible.
Because when you do more good, we all win.
Can nonprofit CRM software really do all that? See for yourself!
From July 1 to September 30, 2024, the Donorbox CRM beta is free for select active Donorbox users to try out!
Simply log in to your Donorbox account and access CRM under the “Engage” menu on the left side of your screen.
Not yet a Donorbox user? Or are you currently a user but do not see the CRM activated on your account? Please fill out this interest form and a member of our team will be in touch.
From July 1 to September 30, 2024, the Donorbox CRM beta is free for select active Donorbox users to try out!
Simply log in to your Donorbox account and access CRM under the “Engage” menu on the left side of your screen.
Not yet a Donorbox user? Or are you currently a user but do not see the CRM activated on your account? Please fill out this interest form and a member of our team will be in touch.
From July 1 to September 30, 2024, the Donorbox CRM beta is free for select active Donorbox users to try out!
Simply log in to your Donorbox account and access CRM under the “Engage” menu on the left side of your screen.
Not yet a Donorbox user? Or are you currently a user but do not see the CRM activated on your account? Please fill out this interest form and a member of our team will be in touch.
From July 1 to September 30, 2024, the Donorbox CRM beta is free for select active Donorbox users to try out!
Simply log in to your Donorbox account and access CRM under the “Engage” menu on the left side of your screen.
Not yet a Donorbox user? Or are you currently a user but do not see the CRM activated on your account? Please fill out this interest form and a member of our team will be in touch.
From July 1 to September 30, 2024, the Donorbox CRM beta is free for select active Donorbox users to try out!
Simply log in to your Donorbox account and access CRM under the “Engage” menu on the left side of your screen.
Not yet a Donorbox user? Or are you currently a user but do not see the CRM activated on your account? Please fill out this interest form and a member of our team will be in touch.
