How to Cancel Tithely and Migrate to Donorbox: Quick How-To
Ready to part ways with Tithe.ly? Here’s a simple guide on how to cancel Tithe.ly and migrate to Donorbox in a few quick steps
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Ready to part ways with Tithe.ly? Here’s a simple guide on how to cancel Tithe.ly and migrate to Donorbox in a few quick steps
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Moving from Tithely to Donorbox can feel intimidating, but it doesn’t have to be complicated.
Whether you’re looking for more flexibility, better features, or a platform that fits your ministry’s unique needs, this article will walk you through exactly how to cancel your Tithely account and migrate to Donorbox, step by step.
Fundraising platforms are a big decision for nonprofits, and sometimes you find that the one you started with just isn’t the best fit.
When comparing Tithely and Donorbox, both have powerful fundraising tools, but Donorbox offers more comprehensive features that help organizations grow.
While Tithely mainly focuses on churches, Donorbox supports all types of Christian organizations!
With Donorbox, you’ll find extra fundraising features like peer-to-peer giving, advanced form customization, and a donor wall to celebrate your supporters – features you won’t find on Tithely.
And unlike Tithely, Donorbox’s free plan includes advanced fundraising tools to help your ministry or nonprofit increase donations.
See how unfoldingWord uses Donorbox to embed their donation form right on their website, helping them attract both one-time and monthly donors:
Once you cancel your Tithely account, there’s no turning back. That means before you make the platform switch, you’ll want to save all your important data, especially your recurring donor information (more on that soon).
To export your data from Tithely, you’ll need to create a custom giving report.
Here’s how to do it:
Now it’s time to set up your Donorbox account and kick off your journey toward more donations.
Here’s how to get started:
And just like that, your Donorbox fundraising journey begins!
If you want even more features, you can upgrade to Pro or Premium for advanced tools and personalized support to help you maximize giving.
For more guidance, check out our step-by-step guide to getting started with Donorbox.
We have a team of experts who would love to help you seamlessly transfer your Tithely data – including donor recurring plans, contact details, and payment information – into your new Donorbox account.
You can use our paid migration service for a one-time $195 fee, or get it for free with the Premium plan.
Next up, it’s time to tell your donors that you’re switching giving platforms.
Think of this as an exciting opportunity to get your church or organization engaged in the change. Share what to expect with Donorbox, highlight the features they’ll love, and clearly explain the steps they need to take to make the change.
Here are some tips for communicating with donors:
If you choose not to migrate your donors to Donorbox, you can cancel recurring giving for donors right away or schedule an end date on Tithely as an admin. Alternatively, give donors instructions on how to cancel their own recurring donations in their Tithely account, if needed.
Now it’s time to officially part ways with Tithely.
Keep in mind, only the owner can request an account cancellation, so make sure you’re logged in with the right access.
Here’s how to cancel your Tithely account:
Once you downgrade, you’ll still have access to paid features until the end of your billing cycle, and any pending transfers from Online Giving will still go to your bank account after cancellation.
For peace of mind, once your account is canceled, no one can access your Tithely data, except your Giving records, which are kept for security and compliance.
If you ever need to reopen your account, you can reach out to Tithely support for temporary access.
Switching from Tithely to Donorbox is a powerful step, giving your organization the tools it needs to grow.
With comprehensive features and greater flexibility, Donorbox MinistryMomentum makes the transition simple and rewarding.
Get started for free today and see the difference for yourself!
With a background in professional writing, Lydia brings over 10 years of experience in nonprofit communications under her belt, with a strong focus on fundraising and donor engagement. Her passion for supporting nonprofits was sparked during college internships with global mission organizations, where she gained hands-on experience with fundraising marketing strategies.
Lydia went on to serve for more than eight years as a Church Communications Director, overseeing both internal and external communications to clearly communicate the church’s mission, build trust with members, and encourage generosity through accessible tools like online and recurring giving. In this role, she partnered closely with church leadership to support giving campaigns and highlight the real-life impact of financial support through storytelling.
These experiences have continued to fuel her dedication to empowering nonprofits through her writing.
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