How to Cancel Your Bloomerang Account

Thinking about canceling Bloomerang? In this post, I break down exactly how (and why) to cancel your Bloomerang account, plus why Donorbox may be a more powerful fit for your nonprofit.

Written by: Lydia Wohlgemuth
How to Cancel Your Bloomerang Account
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If you’re on the fence about Bloomerang, you’re not alone. In this post, I’ll walk you through why many nonprofits choose to cancel and how to do it step by step.

I’ll also share an alternative that fills in the gaps Bloomerang often leaves behind, and offers a simpler way to manage and grow your fundraising!


Step 1: Export Important Data

Before you cancel your Bloomerang account, make sure you save any important donor data that you’ll want to keep or transfer to your new platform.

To export your Bloomerang data:

  1. Log in to your Bloomerang account.
  2. Navigate to “Settings” and click “Organization.”
  3. In the Database Export section, click “Create New Export.” (Please note: Do not exit the page while export is running, or you will need to create a new report).
  4. Click “Download Export” to download the file to your computer.
  5. Open the .Zip file which includes both .CSV files for each data type.

You’re able to export data like:

  • Accounts
  • Addresses
  • Campaigns
  • Funds
  • Donations
  • Emails
  • Notes
  • Phone Numbers
  • Pledges & Payments
  • Recurring Donations & Payments
  • Refunds
  • Relationships

Step 2: Cancel Your Account

Follow these steps to close your account:

  1. Log in to your Bloomerang account.
  2. Navigate to the Billing section.
  3. Locate the subscription details and find the option to cancel or terminate the service.
  4. Confirm the cancellation by following any prompts or confirmation steps provided.

Why Cancel Bloomerang?


1. Difficult to learn

As you’ll learn in our dedicated Bloomerang reviews blog, the platform has a fairly steep learning curve, which can make it challenging for teams that don’t have the time or capacity to invest in training and setup upfront.

Here’s what users are saying about the set up process:

It has taken us a year or more to be able to understand and use this software in meaningful ways.” – SAFE-Africa/Gogo Grandmothers

Can be a bit complicated at first for certain users especially those who are not very tech savvy.” – Verified User


2. Lack of customization

Bloomerang is primarily known for its CRM, and lacks advanced fundraising tools.

Because of that, it lacks the level of features and customization options needed to fully support some nonprofit’s fundraising needs.

Some of the customizations are lacking. It is not as robust as the CRM.” – Arlene G

I wish we could taylor a few more of the features to fit our event.” –  Meghan M


3. Add-on fees for essential features

Bloomerang plans lean heavily on add-on features, and some key fundraising tools like peer-to-peer giving aren’t included by default.

Plus, to access the fundraising add-on features, you’ll need to purchase them as part of a bundled package with Bloomerang CRM.

While on one hand, it’s nice to have ‘menu’ items to choose from, on the other hand, it seems that other similar systems are including for no additional cost some of the add-on features that BL charges more for. And most of the add-on features are not cheap.” – Peggy Adams


Why Nonprofits Choose to Fundraise with Donorbox over Bloomerang

Screenshot of Donorbox homepage

Did you know more than 100,000 nonprofits have chosen Donorbox over platforms like Bloomerang?

Here’s why so many organizations switch to Donorbox:

  • Transparent pricing: Donorbox clearly lays out its flexible pricing, so you always know exactly what you’re paying for…no surprises.
  • Easy-to-learn platform: Quick to set up with an intuitive interface, making it simple to get started without a steep learning curve.
  • Highly customizable donation forms: Easily tailor your forms to match your brand, then embed them on your site or use a free hosted donation page.
  • Upcoming CRM: Keep donor data, activity, and relationship-building tools together, so you can easily steward supporters – all within the Donorbox platform.
  • Advanced, easy reporting: Track performance and monitor donor activity for stronger donor relationships.
  • Peer-to-peer and crowdfunding tools: Available on every plan, helping you expand your reach and bring in new supporters.
  • Event ticketing: No matter which plan you choose, you can easily collect donations and track guest attendance for your next fundraiser.
  • In-person donation kiosk: Turn a phone or tablet into a cashless giving station, perfect for events or your church foyer.

While Bloomerang places many essential fundraising tools behind paid plans and add-on fees, Donorbox gives you free access to advanced features, like peer-to-peer fundraising and unlimited crowdfunding pages.

But I’ll let the nonprofits speak for themselves. Here’s what they say about Donorbox:





​​For a real-life example of Donorbox in action, see how Christ Life Church launched a peer-to-peer campaign to empower their supporters to launch their own fundraisers for the cause:

Screenshot of Donorbox-powered Peer-to-Peer fundraising campaign

And the best part? Donorbox makes switching over super easy. Here’s how the migration process works.


Over to You

If you’re ready to move on from Bloomerang, you can join over 100,000 nonprofits that have chosen Donorbox for fundraising.

Donorbox gives you more flexibility, fewer barriers, and the tools you need to grow your mission, no matter your budget.

Get started with Donorbox for free today and create your first donation page or campaign in just a few minutes.

Avatar photo

With a background in professional writing, Lydia brings over 10 years of experience in nonprofit communications under her belt, with a strong focus on fundraising and donor engagement. Her passion for supporting nonprofits was sparked during college internships with global mission organizations, where she gained hands-on experience with fundraising marketing strategies.

Lydia went on to serve for more than eight years as a Church Communications Director, overseeing both internal and external communications to clearly communicate the church’s mission, build trust with members, and encourage generosity through accessible tools like online and recurring giving. In this role, she partnered closely with church leadership to support giving campaigns and highlight the real-life impact of financial support through storytelling.

These experiences have continued to fuel her dedication to empowering nonprofits through her writing.

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