Bloomerang Reviews: What Real Users Have to Say
Thinking about canceling or switching to Bloomerang? Keep reading for the top Bloomerang reviews you need to see before you decide
Updated
Thinking about canceling or switching to Bloomerang? Keep reading for the top Bloomerang reviews you need to see before you decide
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Bloomerang is a popular giving and CRM platform, but is it the right fit for your nonprofit?
In this post, I break down the pros and cons using real user reviews to help you decide if Bloomerang or an alternative is the better choice.
Bloomerang users really like the peer-to-peer add-on, as it makes it easy to raise money for their cause.
It’s easy to configure settings on forms, and the peer-to-peer and auctions features have been useful to add-on.” – Lauren F
Peer to peer package is amazing for getting more money raised. We utilized it to the fullest extend for our 5k this year and raised almost double what was typically done!” – Addie E
Also, the Peer-to-Peer fundraising module allows us to register participants for our walk.” – Jean W
Reviews often mention how easy it is to integrate Bloomerang with other software.
I also love that Qgiv can integrate with Donor Perfect, that makes things so much easier and faster! Saves me a ton of time!!” – Cait R
The integration part with Bloomerang is perfect, it limits a step for my administration team with donations.” – Karleigh M
Nonprofits appreciate Bloomerang’s auction feature because it makes their fundraising events easier to run and more effective.
We also like the silent auction option, it helps to make our gala more successful and our guests are enjoying their experiences. It’s straight and to the point.” – Amanda A
With the auction package we are able to create a one stop shop where people can purchase their tickets and bid on silent auction items.” – Abi W
Reviews mention that Bloomerang’s reporting features are pretty basic and can sometimes be glitchy.
When you generate donation reports, there are times when refunded or declined transactions show up on the reports and you have to reconcile in the system.” – Laura D
We’ve repeatedly had scheduled reports not sending, and being told “delete the schedule, and recreate it…” – Britt Vickstrom
The reporting seems a little clunky. ” – Collette S
This isn’t the best software for a seasoned pro. Don’t go in looking to organize donor and transaction data in lots of different ways.” – Benjamin W
Reviewers often say Bloomerang can be difficult and overwhelming to learn.
It has taken us a year or more to be able to understand and use this software in meaningful ways.” – SAFE-Africa/Gogo Grandmothers
Can be a bit complicated at first for certain users especially those who are not very tech savvy.” – Verified User
The instructors assume that everyone is an advanced user.” – Robert Stanko
Learning the platform can seem overwhelming at first and our welcome call was scheduled very far out from when our database went live which seemed a bit daunting.” – Verified User
Bloomerang is known for its strong CRM, but it doesn’t offer the more advanced fundraising features some organizations need.
Some of the customizations are lacking. It is not as robust as the CRM.” – Arlene G
I wish we could taylor a few more of the features to fit our event.” – Meghan M
Hoped it would be a little more customizable.” – Vickie Walther
Bloomerang is rated 4.4 out of 5 stars for value for money on Capterra.
They offer bundles for their giving platform, the Standard or Pro, but pricing isn’t publicly listed, so you’ll need to contact their team for details.
Fundraising tools like donation forms, events, and peer-to-peer campaigns are available as add-ons, starting at $40 per month.
Some reviewers feel frustrated by the extra fees, noting that basic fundraising features like peer-to-peer should already be included in the Standard bundle.
The additional fees incurred for using P2P.” – Heather A
While on one hand, it’s nice to have ‘menu’ items to choose from, on the other hand, it seems that other similar systems are including for no additional cost some of the add-on features that BL charges more for. And most of the add-on features are not cheap.” – Peggy Adams
Bloomerang’s features are rated 4.4 on Capterra.
Here are Bloomerang’s top features:
Reviewers often describe Bloomerang as pretty basic. This may work well for some nonprofits, but it might feel limiting if you need more advanced features like highly customizable donation forms and deeper donor data insights compared to other platforms.
It’s a simple system, doesn’t offer too many advanced bells and whistles, but suits our needs as a mid-sized nonprofit well.” – Lauren F
However, I must tell you the report function is a bear! Simple, straight forward reports are no problem. But when your npo grows to a certain threshold, the filters become like a labyrinth.” – Rich Howard
There are still some features that I think could be helpful and I am hoping that they will be added to Bloomerang soon.” – Naomi W
Bloomerang has a 4.6 rating for customer service on Capterra and offers support through a phone line, chatbot, and online webinars.
Even with the high rating, some reviewers say it can be difficult to get in touch with their team when they need help.
Because they do not have any support available outside of business hours Monday through Friday, we had no way of helping people or resolving the issues.” – Tara H
They are having issues with handling customer support inquiries in a timely manner – they told me they are working on adding staff.” – Verified User
Bonus resource: If you’ve made up your mind, here’s how to cancel your Bloomerang account.
Now that we’ve looked at Bloomerang, it’s worth seeing why over 100,000 organizations have chosen Donorbox instead.
Unlike Bloomerang, where even basic fundraising tools come as paid add-ons, Donorbox includes a full suite of advanced features right from its free plan, including peer-to-peer fundraising, events, customizable donation pages, and more.
On top of that, Donorbox keeps pricing transparent, so you always know exactly what you’re getting and what it costs.
Why nonprofits choose Donorbox:
For more reasons nonprofits love Donorbox, explore the full list of features here.
And see for yourself what users have to say:
With a background in professional writing, Lydia brings over 10 years of experience in nonprofit communications under her belt, with a strong focus on fundraising and donor engagement. Her passion for supporting nonprofits was sparked during college internships with global mission organizations, where she gained hands-on experience with fundraising marketing strategies.
Lydia went on to serve for more than eight years as a Church Communications Director, overseeing both internal and external communications to clearly communicate the church’s mission, build trust with members, and encourage generosity through accessible tools like online and recurring giving. In this role, she partnered closely with church leadership to support giving campaigns and highlight the real-life impact of financial support through storytelling.
These experiences have continued to fuel her dedication to empowering nonprofits through her writing.
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