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Help us provide Psychological First Aid & Support for our People from Gaza
01/23/2024
Progress Report & A letter from the CEO

Dear Supporter,

I hope this message finds you well. Today, I bring you a heartfelt update on the progress of our crowdfunding campaign, click here to access the report, and I want to express my deepest gratitude for your unwavering support.

🌍 In the Heart of Crisis: Your Commitment Unfolds

In the stark reality of the Gaza genocide, where lives are lost, and families endure displacement, your commitment resonates profoundly. As of January 22nd, 2024, over 24 thousand Palestinians have lost their lives, and 85% of the population has faced displacement multiple times. Amid these challenges, our dedication to providing mental health support remains steadfast—a response to the urgent demands of the situation.

🌈 From Focus to Expansion: Making Psychological Help Accessible

Our initial focus on assisting workers from Gaza in the West Bank, through support groups and the installation of a toll-free hotline, reflects our mission to make psychological help accessible. We've expanded our reach to shelters, schools, and tents, collaborating with a network of mental health professionals on the ground in Gaza. The journey is far from easy, and each step presents unique challenges, detailed in our report.

🌟 Your Contribution in Action: Impactful Milestones Achieved

What we've achieved is just the beginning. The profound impact of the Gaza genocide demands an intense and prolonged intervention to help people cope with ongoing trauma. Your generous contribution has already made a significant difference, supporting more than 946 people from Gaza through professional mental health interventions.

🤝 Continued Support: A Beacon of Hope

We believe in the endurance of this support until the people in Gaza can overcome this brutal situation. Your continued support is crucial in making a lasting impact on the lives of those affected.

Thank you for being a beacon of hope.

Warm regards,

Sondos Mleitat

CEO of Hakini

🌹 Together, We Make a Difference 🌹


Click here to access our progress report

Progress Report - Hakini.pdf

Edited 01/23/2024
01/22/2024
Progress Report - A letter from the CEO

Dear Supporter,

I hope this message finds you well. Today, I bring you a heartfelt update on the progress of our crowdfunding campaign, click here to access the report, and I want to express my deepest gratitude for your unwavering support.

🌍 In the Heart of Crisis: Your Commitment Unfolds

In the stark reality of the Gaza genocide, where lives are lost, and families endure displacement, your commitment resonates profoundly. As of January 22nd, 2024, over 24 thousand Palestinians have lost their lives, and 85% of the population has faced displacement multiple times. Amid these challenges, our dedication to providing mental health support remains steadfast—a response to the urgent demands of the situation.

🌈 From Focus to Expansion: Making Psychological Help Accessible

Our initial focus on assisting workers from Gaza in the West Bank, through support groups and the installation of a toll-free hotline, reflects our mission to make psychological help accessible. We've expanded our reach to shelters, schools, and tents, collaborating with a network of mental health professionals on the ground in Gaza. The journey is far from easy, and each step presents unique challenges, detailed in our report.

🌟 Your Contribution in Action: Impactful Milestones Achieved

What we've achieved is just the beginning. The profound impact of the Gaza genocide demands an intense and prolonged intervention to help people cope with ongoing trauma. Your generous contribution has already made a significant difference, supporting more than 946 people from Gaza through professional mental health interventions.

🤝 Continued Support: A Beacon of Hope

We believe in the endurance of this support until the people in Gaza can overcome this brutal situation. Your continued support is crucial in making a lasting impact on the lives of those affected.

Thank you for being a beacon of hope.

Warm regards,

Sondos Mleitat

CEO of Hakini

🌹 Together, We Make a Difference 🌹


Click here to access our progress report

Edited 01/05/2024
01/05/2024
How your donation and support is making a difference in increasing access to mental health service in Palestine

Gaza continues to face an ongoing crisis, with over 22 thousand Palestinians killed and 85% of the population displaced multiple times. Families are forced to move in search of safety, creating an urgent need for mental health interventions.


Our team has been working tirelessly in supporting people from Gaza actively exploring innovative and effective approaches tailored to the unique challenges posed by the unusual circumstances that Gazan people are facing because of the ongoing genocide. 


Our dedicated team, including four community managers in Gaza, is tirelessly organizing support groups in shelters across the Gaza Strip. The goal is to establish 60 support groups in 10 different shelters, spanning from the north to the south. Despite challenges, we are ensuring that vital activities, such as distributing food and providing access to clean water, accompany these support groups.


Next week, we'll finish our special 18 hours training to provide mental health support and psychological first aid through our toll-free hotline. We're excited to share that this training was led by highly experienced mental health professionals from Palestine, experts with years of experience in helping people in Gaza. These professionals will keep supporting us as we provide mental health services to the people in Gaza, guiding our team with their supervision.

This training, led by Dr. Fathi Flefel, Ms. Juman Mazzawi, and Mr. Hasan Faraj, equipped 20 mental health professionals for phone-based support. It covered theoretical aspects relevant to Palestine, including Gaza's context, shared experiences from professionals who provided aid for people from Gaza in the past, incorporated role-playing and real-life scenarios, and familiarized participants with hotline guidelines and their responsibilities. After completion, we'll publish our hotline guideline for accessibility to other organizations in Palestine interested in supporting the people of Gaza.

We continue to assist Gazan workers and families in the West Bank through private counseling and support groups, collaborating with our community of mental health professionals. Some workers and families from Gaza in the West Bank require access to basic needs and medications, and we've provided necessary support, including psychiatric intervention when needed. Our support groups, launched in partnership with Sharek Youth Forum for Gaza residents in the West Bank, involve full-day activities starting at 10:00 am with coffee and snacks, facilitated by our mental health professionals and volunteers. The sessions conclude with a shared meal before participants return to their shelters.

Through our experience in providing psychological support to individuals from Gaza, we've identified a preference for text messaging consultations, when applicable, this is due to the crowded shelters. In response, we've developed an advanced system to offer counseling services through WhatsApp.


Despite challenges, we have supported 300 people so far and aim to increase this number to 1,500 with your continued support.

Your generous contributions are not just helping us assist people today, they are laying the foundation for a resilient group of mental health professionals ready to support our people from Gaza now and in the future.

Please consider sharing our campaign and continuing your support to help us increase our impact and build a sustainable approach for mental health services and interventions for our people from Gaza.

Thank you once again for being a crucial part of this campaign. We will keep you posted on our progress. 

Edited 12/20/2023
12/19/2023
Crowdfunding Campaign Update - Extended Impact and Future Plans

We are thrilled to provide an extended update on the progress and impact achieved through your generous contributions to the Hakini crowdfunding campaign. Your support has been instrumental in propelling us toward our objectives, creating a tangible difference in the lives of those we aim to help in Palestine specifically in the West Bank & Gaza.


Training Mental Health Professionals:

Our team has successfully initiated specialized training for 20 mental health professionals in Palestine. This training equips them to provide crucial psychological first aid and support through our toll-free hotline, serving as a lifeline for those in Gaza facing genocide and very challenging circumstances. After the training is completed we will publish the hotline guidelines and principals to be accessible for the public, the first version will be in Arabic and later on we will work on the English version.


Building Infrastructure for the Hotline:

Recognizing the hardships people in Gaza endure, we understand the importance of a safe environment, access to necessities, and medical supplies. Your donations have empowered us to establish a robust infrastructure for the hotline. This development was achieved in collaboration with experienced mental health professionals well-versed in managing hotlines in vulnerable areas. 


Supporting Gaza Employees:

Thanks to your contributions, we've supported 200 employees from Gaza through Sharek Youth Forum, utilizing support groups to provide essential mental health assistance during these challenging times. Currently, as many of the employees have returned to Gaza, we are exploring ways to continue supporting them in the future. Currently there are 300 employees staying in Jericho and somee of them are in need for advanced mental health support. Hakini is working closely with mental health professionals and psychiatrists who are going to help them through the process. 


Community of Mental Health Professionals:

Your generosity has enabled us to build a strong community of over 170 mental health professionals in Palestine. These dedicated individuals are actively contributing their expertise and time to enhance access to mental health services in the West Bank and Gaza. The community is engaged in capacity building, conducting trainings and webinars for individuals in the West Bank and Gaza. Moreover, they are volunteering in various initiatives aimed at promoting mental health services in Palestine.


As part of our awareness campaigns about mental health and well-being we've initiated webinars, workshops, and trainings on trauma-informed parenting, and hosted special guests to discuss mental health challenges during times of war and crisis.


Next Steps:

Looking ahead, we plan to collaborate with humanitarian organizations addressing basic needs such as food, water, and medical supplies. Together, we aim to establish a robust referral system, providing comprehensive support to our fellow citizens from Gaza. This integrated approach addresses not only immediate needs but also mental health, paving the way for a return to normalcy in the future.


Your continued support is invaluable to us, and we eagerly anticipate updating you on further developments as we strive to make a lasting impact on mental health services in Palestine.

11/16/2023
Hotline Setup Progress & Psychological Support

We would like to thank each one of you who participated and contributed to this important campaign. So far we provided support groups for 150 people from Gaza, currently staying in thee West Bank and are not able to go back home.


Our toll free hotline # is 1800 200 800, before launching the hotline for the public and targeted audience in Palestine the Hakini team is going to complete the following steps:


1. Initiate a need assessment meeting with mental health professionals who already have previous experience in providing psychological support through hotlines or psychological first aid.


2. Train a group of first listeners and mental health professionals to be ready for working with us on the hotline.


3. Announce the hotline to the public in collaboration with organizations and individuals who are active on the ground and could reach our targeted audience.

11/01/2023
Thank you from Hakini & BuildPalestine

Campaign Update

We want to express our sincere gratitude for your generous contributions to our campaign aimed at establishing a psychological first aid hotline for the people in the Gaza Strip. Thanks to your support, we have successfully raised over $36,000, which will enable us to provide psychological first aid and support to more than 1,000 individuals in Gaza. 

We are pleased to provide you with an update on our progress. We have signed a contract with JAWWAL- Paltel Group, a key partner that will assist us with the technical aspects of the hotline's implementation. Additionally, we are collaborating with them to send SMS messages to inform people in the Gaza Strip about the hotline's launch and how to access its services. 

This week, we initiated the first support group in collaboration with the Sharek Youth Forum for 25 employees from Gaza who are currently living in the West Bank. This initiative is a critical part of our efforts, and we aim to extend support to up to 700 employees currently residing in Ramallah. In collaboration with Sharek Youth Forum, on November 1st, Hakini provided specialized training to 25 volunteers who will offer psychological first aid to Gaza Strip workers displaced to the West Bank after being forced to leave their permanent jobs by the Israeli government starting from October 7th, with no possibility of returning to Gaza. 

The next phase involves actively training the first group of listeners and volunteers from the faculties of medicine, psychology, and nursing, to be ready to establish the hotline. Your continued support is essential as we work to expand access to mental health services in the region.

Next Phase:

Our primary goal is to raise the campaign amount to $60,000, and we need your support to achieve this target. By reaching this funding milestone, we will be able to significantly enhance our impact and expand access to crucial mental health services in the West Bank and Gaza Strip. This increased funding will enable us to provide a broader range of services, including long-term therapy and counseling. Our ultimate mission is to reach as many individuals as possible, extending vital mental health support to those in need. Your contributions are crucial in helping us realize this vision.