Security that never sleeps, so you can rest easy.

Industry-leading security

Your best defense is a good offense.

Stay safe with fraud detection & monitoring

Our dedicated security team safeguards your campaign 24/7 against fraud and malicious threats. Organizations that use Donorbox often have fewer chargeback fees.

Keep donor credit cards secure

At Donorbox, we've taken a proactive stance to ensure your donors' safety. We convert all your data into a secure token, for example, 'tok_fafds23423'. This means we never store any credit card information on our servers, and only the payment processors you choose to connect can access your card details.

Shield yourself from DDoS attacks

With the latest technology and our threat intelligence, we protect against threats such as application vulnerabilities and DDoS attacks. Our mission is to offer users unrivaled security, facilitating a seamless experience. Our expert team hunts down and crushes emerging threats from diverse sophisticated sources.

Our security team is dedicated to protecting your data

Donorbox's skilled security team dedicates itself to protecting the data of Donorbox and its users, including both organizations and donors. With their extensive expertise, they secure your data, ensuring it stays protected from malicious threats at all times.

Don’t go without two-factor authentication

Protect your donor and organizational data with confidence, even in the event of someone compromising your organization's account passwords. Our two-step verification feature safeguards your account from unauthorized access, ensuring your peace of mind even if your passwords are ever stolen.

Protect your third-party integrations

Donorbox allows you to automate your work by connecting your account with other applications via Donorbox APIs. We use Proper Access Control and secure session tokens to protect these integrations.

Say goodbye to bots with ReCaptcha

We've added ReCaptcha to differentiate real users from automated systems. Working in tandem with our advanced fraud detection system, ReCaptcha aids in reducing unauthorized card testing, which in turn helps limit chargeback fees. This combination ensures the security of your donation form by decreasing fraudulent activities and deterring spam or bot interference.

Advanced security on our forms

We equip our forms with cutting-edge security features that bolster website safety. These robust security functionalities assess visitor parameters, such as IP addresses, user behavior, and device information, in real-time to detect potential threats. We respond to emerging threats by employing sophisticated algorithms and machine learning techniques. This comprehensive approach guarantees the security of user data while delivering a seamless user experience. We remain steadfast in our commitment to advanced security, updating our systems in line with industry-leading information security best practices.

Encryptions and compliances

SSL/TLS encrypted forms

SSL/TLS encryption technology protects Donorbox forms, ensuring the entire checkout process is secure, encrypting all communication in transit and data at rest.

PCI compliance

With Donorbox's commitment to following PCI-compliant standards, we work diligently to safeguard your financial information by leveraging a PCI Level 1 payment processor, one of the most secure options available in the industry.

Strong Customer Authentication

Our online donation platform complies with the Strong Customer Authentication requirement of PSD2 regulations in Europe. Strong Customer Authentication reduces fraud and increases security for many online transactions.

Penetration testing and vulnerability assessments

To ensure the utmost data integrity and application security, our team performs penetration testing and conducts vulnerability assessments. Upon detecting any potential security discrepancies or vulnerabilities within our application, we immediately start remediation processes. This approach is foundational to our commitment to upholding robust security standards and safeguarding user data.

Cybersecurity awareness training and information security policy standards

Aligning with our 'Security by Design' principle, we focus on security awareness from the start. Each employee undergoes rigorous cybersecurity training during onboarding. This training enables our staff to remain informed and vigilant, serving as our first line of defense against cyber threats. Our policies emphasize proactive cybersecurity education throughout the organization.

We're Here to Help: Connect with the Donorbox Security Team

At Donorbox, safeguarding nonprofit and donor data is our top priority. If you have questions or concerns about security, please reach out to our dedicated security team at [email protected].

The fundraising engine of choice for 80 000+ organizations from 96 countries

Donations raised

$2B+

Countries served

96+

Fundraising campaigns

195 000+

Organizations trust us

80,000+

Top rated on Capterra

4.8/5