We are champions of communication skills.
We know and believe that effective, empathic, and honest conversations between a clinician, patient, and their family are the cornerstones of patient-centered care. That's why we provide programs to clinicians to teach them how to have those difficult conversations.
Our methodology has been perfected through years of refinement. Our programs train clinicians in a method that is culturally sensitive, interprofessional, and oriented around patient values. In our engaging, hands-on programs, our expert strategies stick.
We’ve seen too many well-intentioned clinicians communicate in ways that led to tragic outcomes. When clinicians communicate effectively, patients retain more information, have higher trust, and a better quality of life. This patient-centered approach is the future of clinical care.
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