Donorbox logo

1.5% Donorbox fee

Payment Processing Fees

Stripe's credit card fee
2.9% + 30¢
or
ACH bank payments
0.8% + (capped at $5)
or
PayPal's nonprofit rate
2.2% + 30¢

Stripe and PayPal both love nonprofits.
They offer discounted credit card processing fees for registered nonprofits.
Please email [email protected] and apply at PayPal's Nonprofit Center.

Optional Integration Fees

Employer Gift Matching
Employer Gift Matching
$40/mo
Mailchimp
$8/mo
Salesforce NPSP
$50/mo
Zapier/API
$17/mo
Text to
$19/mo

Pricing table

Substantially reduce fees by asking your donors to cover them

Donations raised Donorbox fees Stripe/PayPal processing fees (approx)
$500 $7.5 $14.5
$1,000 $15 $29
$5,000 $75 $145
Check out the international pricing of Stripe

Donorbox Standard Features

Make Donorbox your own
Our forms are customizable to suit any website, thanks to our form-builder (with some custom CSS, if you’re feeling brave).
Wide range of recurring donations available
Donors have the choice of making weekly, monthly, quarterly and annual donations - perfect for securing regular funding that suits your donors.
Ask donors to cover fees
You can ask donors to cover their processing fees in their donation. A great budget-saving feature.
Support for next-gen payment options
Donors can donate using debit cards, credit cards, Google Pay, Apple Pay, PayPal and low-fee ACH and SEPA bank transfers.
Intelligent integrations
We offer integrations with Mailchimp, Salesforce, and Zapier (along with Donorbox API access) to level up your fundraising game.
Zero setup fees & migration fees
Yep, no setup costs OR migration costs. And our 1.5% platform fee makes it easy to get started. Start fundraising in 15 minutes!

Comparison

Donation platform Fees
Donorbox 1.5%
Fundly 4.9%
Donately 4%
CauseVox 2 - 4.5%
Funraise 3% + $349/mo

Customer reviews and testimonials

Anna Sutton

Since implementing Donorbox, the number of monthly, recurring donors to Truthout has more than doubled currently, sustaining donations like these account for more than 20 percent of our annual budget.

Dr. Abraham George

Donorbox has allowed for greater visibility and opportunities to connect with new supporters, ultimately taking us one step closer towards reaching our annual fundraising goals.

Clint Smith

Donorbox has been instrumental in facilitating our online donations. With seamless integration into our website and easy to use features and functionality, we have been extremely pleased as an organization and would recommend Donorbox to any non profit organization looking to streamline campaign efforts.

Austin Meadows

Donorbox hit everything we were required in our fundraising software, plus your platform incorporated features we asked for in our early discussions. Now we are seeing everything we wanted and these modifications are more ice cream on the pie.

Capterra

Featured In

  • Top 20 Nonprofit Software (2020)
  • Top 20 Donation Management Software (2020)
  • Top 20 Fundraising Software (2020)

FAQ

How is Donorbox different from Stripe or PayPal?

While Stripe and PayPal are excellent payment processors that allow you to accept online transactions, they don't offer a specialized form to collect donations or store donor data. They also don't provide a good facility to manage recurring donations.

For more Donorbox features that are donation-specific and not offered by PayPal or Stripe, see our help article.

How do I pay the Donorbox platform fee?

Like Stripe and PayPal with their payment processing fees, Donorbox deducts our platform fee directly from your donations. From each donation transaction, we automatically deduct the processing fee for Stripe and/or PayPal as well as our 1.5% platform fee. This means you won't need to worry about paying any invoices or settling your billing retroactively.

This means you won’t need to worry about paying any invoices or settling your billing retroactively. See our help article for more details.

How do I receive a nonprofit discount from Stripe and PayPal?

Both Stripe and PayPal offer a discounted payment processing rate for registered 501(c)(3) nonprofits.

To apply with PayPal, visit their nonprofit center.

To apply with Stripe, email [email protected] with the information found here.

What's included if a donor chooses to cover the processing fee in their donation?

If you offer this cover fee option on your donation form, your donor may choose to include the donation processing fee as part of their donation. This fee includes both the payment processing fee from Stripe/PayPal and the Donorbox platform fee of 1.5%.

See our help article for more details.

Are there different fees for ACH bank payments?

Our Donorbox platform fee of 1.5% is capped at $25 for ACH bank payments. That means for an ACH donation that exceeds $1,667, the maximum platform fee we will charge for that donation is $25.

Since this is our platform fee, this is on top of Stripe's payment processing fee of 0.8% (capped at $5) for ACH bank donations.

Over 35,000 organizations from 40 countries use our
Donorbox fundraising software

Rhode Island College Rhode Island College Habitat for Humanity of Ventura County Habitat for Humanity of Ventura County RED RED Code for America Code for America Boys & girls club Boys & girls club SAMA SAMA YIMBY Action YIMBY Action
European flag European flag Mexican flag Mexican flag United Kingdom flag United Kingdom flag Canadian flag Canadian flag Australian flag Australian flag German flag German flag United States of America flag United States of America flag French flag French flag all supported countries