Unleash Your Donation Potential
Donorbox Premium brings you a team of fundraising superstars, tech wizards, and premium software to maximize your donation potential, so you have more time for your mission.
Make it easier on yourself and your nonprofit to attract more dedicated supporters.
Break Through the Donation Ceiling
When you’re exhausted from putting out fires, sometimes you need extra help to get ahead.
Our custom fundraising solutions help you maximize your mission by extending your team in 4 critical areas: premium software, expert coaching, priority tech support, and personalized Ambassador service. Choose the services you need, or allow our team to build you a tailor-made package. Welcome to sustainable and thriving fundraising.
Dedicated Account Ambassador
Enjoy highly personalized customer support from an Ambassador who anticipates your needs, guides you through challenges, and helps you take full advantage of Donorbox.
Premium Suite of Fundraising Tools
Supercharge donations with premium software that’s holistic. Choose from advanced data analytics, text-to-give, automated workflows, and much more.
Tech Wizards on Your Team
Watch technical headaches disappear as our experts guide you through setup and tackle your support issues with industry-leading speed.
Less Trial & Error. More Donations.
We can’t promise to make fundraising effortless, but we can promise to help maximize your nonprofit’s potential with the right guidance and the right tools for the job — saving you from time-consuming trial & error.
"This is a great product with a great support system. I came in not knowing anything about the software or the company. It has been a game changer for us in our ability to get recurring donations and run fundraising campaigns."
- Zina M.
Premium Tools for Maximum Fundraising
Donorbox Premium offers everything you need to supercharge donations
Text-to-Give w/ Short Code
Increase engagement and donation rates with mobile-friendly giving.
Quickly sync all your donations, campaigns, and donation data to your Salesforce NPSP.
Data Tracking & Analytics
Save valuable marketing dollars by understanding which channels and campaigns are having the greatest impact.
Advanced Form & Page Customization
Match the messaging and theme your donors trust with our Custom CSS Editor.
Zapier & API Support
Automate manual workflows—saving your team hours of valuable time.
Employee Gift Matching
Watch donations soar by enabling company employees to submit matching gift requests to their employers.
Easily promote your nonprofit across email, social, and more with seamless Mailchimp integration.
Get the option to remove the Powered by Donorbox footer from the bottom of auto thank you emails & recurring account setup emails.
The Wonderful Tech Wizards of Donorbox
Don’t want to wrestle with fundraising technology? Watch technical headaches disappear as our team guides you through setup and tackles your support issues with industry-leading turnaround times between 15 minutes and 1 hour.
We help you:
- Expertly set up campaigns
- Integrate your analytics & tracking
- Connect your Stripe + PayPal
- Enable Text-to-Give
- Customize your donation forms
- And more
Experience Unparalleled Personalized Support
Account Ambassadors go above and beyond to provide personalized support to your nonprofit.
“Your Account Ambassador is a partner who’s going to guide you through things you’re struggling with and help fix things that are broken. You’ll enjoy a personal point of contact to talk you through organizational challenges, help you with technical skills, and anticipate your unique needs. You'll always have that assurance aspect—you have the assurance that Donorbox is going to be all over any issue you have—an all hands on deck situation.”
- Rebekah, Director of Customer Success at Donorbox
Unleash Your Donation Potential With
Talk to sales about personalized pricing.
Donorbox Premium brings you everything from Donorbox Standard, plus your own custom package of personalized upgrades. Choose the software add-ons, coaching, and support you need to advance your mission.Book a Demo
What is coaching like?
Your fundraising coach is an industry veteran with a glowing track record for helping nonprofits thrive. Basically your new BFF (Best Fundraising Friend). It all starts with a fundraising kickoff call to define your custom strategy (based on organizational objectives). Next, you’ll receive quarterly check-ins to ensure you’re meeting your goals and staying on track to exceed them. You’ll enjoy peace of mind knowing your organization is operating under a combination of tried-and-tested & cutting-edge techniques to raise more funds and attract more supporters.
Do you offer a trial period for the Premium plan?
Although we do not offer a free trial, Donorbox Premium comes with a 14-day full refund policy. If your Premium plan is canceled within the first 14 days, we will issue a full refund. If your Premium plan is canceled after those 14 days, the full payment for your current billing cycle is still in effect.
While on our Premium plan, you can transition back to our Standard plan at any time if you find that it's a better fit for your organization's needs.
Can we opt for fundraising add-ons without going through Premium?
Yes, you can stick with your Standard plan, and add on select product features as needed. Available at different fees, these consist of the following: Advanced Form & Page Customization, Text-to-Give, Zapier & API integration, and Mailchimp integration.
What is the billing cycle for the Premium plan?
We offer two payment options for our Premium plan: quarterly payments or annual payments. The billing cycle begins on your effective date (when the agreement is signed and the first payment is completed) and will run on either a quarterly basis or an annual basis, depending on your selected payment option.
Is phone support available for Donorbox Premium?
Typically, we offer 24/5 online support via email. With Premium, you will receive priority support with an industry-leading response time between 15 minutes and 1 hour. In scenarios where phone support is necessary, your dedicated Account Ambassador will attend to help address your specific questions.
What comes with the free version of Donorbox?
Everything in the Standard Plan (free plan) also comes with Donorbox Premium. These features include: Unlimited Donation Forms, Unlimited Crowdfunding Pages, Unlimited Peer-to-Peer Pages, Unlimited Fundraising Pages, Quick Donate, and Standard Customer Support.
How do you secure donors' personal information?
No credit card information is ever stored on Donorbox servers, and no donor information is ever shared with other parties. Donorbox’s dedicated security team maintains a protected environment for all donor data alongside data that is transmitted through our payment processors. This includes internal and external security controls and adherence to industry-standard security protocols. Donorbox is GDPR compliant and uses active security monitoring to prevent any malicious cyber exfiltration.