Win the fight for sustainability with personalized coaching strategy, accountability check-ins, goal-setting, and fundraising expertise that's designed to pay for itself with increased revenue.
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Donorbox Premium brings you the personalized support and advanced tools you need to maximize your impact.
When you’re exhausted from putting out fires, sometimes you need extra help to get ahead.
Our custom fundraising solutions help you maximize your mission by extending your team in 4 critical areas: premium software, expert coaching, priority tech support, and personalized Ambassador service. Choose the services you need, or allow our team to build you a tailor-made package. Welcome to sustainable and thriving fundraising.
Enjoy highly personalized customer support that anticipates your needs, guides you through challenges, and helps you take full advantage of Donorbox.
Supercharge donations with premium software that’s holistic. Choose from advanced data analytics, text-to-give, automated workflows, and much more.
Watch technical headaches disappear as our experts guide you through setup and tackle your support issues with industry-leading speed.
We can’t promise to make fundraising effortless, but we can promise to help maximize your nonprofit’s potential with the right guidance and the right tools for the job — saving you from time-consuming trial & error.
- Zina M.
Donorbox Premium offers everything you need to supercharge donations
Increase engagement and donation rates with mobile-friendly giving.
Save valuable marketing dollars by understanding which channels and campaigns are having the greatest impact.
Automate manual workflows—saving your team hours of valuable time.
Match the messaging and theme your donors trust with our Custom CSS Editor.
Don’t want to wrestle with fundraising technology? Watch technical headaches disappear as our team guides you through setup and tackles your support issues with industry-leading turnaround times between 15 minutes and 1 hour.
We help you:
“Your Account Ambassador is a partner who’s going to guide you through things you’re struggling with and help fix things that are broken. You’ll enjoy a personal point of contact to talk you through organizational challenges, help you with technical skills, and anticipate your unique needs. You'll always have that assurance aspect—you have the assurance that Donorbox is going to be all over any issue you have—an all hands on deck situation.”
- Rebekah, Director of Customer Success at Donorbox
Donorbox Premium brings you everything from Donorbox Standard, plus your own custom package of personalized upgrades. Choose the software add-ons, coaching, and support you need to advance your mission.Book a Demo
Your fundraising coach is an industry veteran with a glowing track record for helping nonprofits thrive. Basically your new BFF (Best Fundraising Friend). It all starts with a fundraising kickoff call to define your custom strategy (based on organizational objectives). Next, you’ll receive quarterly check-ins to ensure you’re meeting your goals and staying on track to exceed them. You’ll enjoy peace of mind knowing your organization is operating under a combination of tried-and-tested & cutting-edge techniques to raise more funds and attract more supporters.
Although we do not offer a free trial, Donorbox Premium comes with a 14-day full refund policy. If your Premium plan is canceled within the first 14 days, we will issue a full refund. If your Premium plan is canceled after those 14 days, the full payment for your current billing cycle is still in effect.
While on our Premium plan, you can transition back to our Standard plan at any time if you find that it's a better fit for your organization's needs.
Yes, you can stick with your Standard plan, and add on select product features as needed. Available at different fees, these consist of the following: Advanced Form & Page Customization, Text-to-Give, Zapier & API integration, and Mailchimp integration.
We offer two payment options for our Premium plan: quarterly payments or annual payments. The billing cycle begins on your effective date (when the agreement is signed and the first payment is completed) and will run on either a quarterly basis or an annual basis, depending on your selected payment option.
Typically, we offer 24/5 online support via email. With Premium, you will receive priority support with an industry-leading response time between 15 minutes and 1 hour. In scenarios where phone support is necessary, your dedicated Account Ambassador will attend to help address your specific questions.
Everything in the Standard Plan (free plan) also comes with Donorbox Premium. These features include: Unlimited Donation Forms, Unlimited Crowdfunding Pages, Unlimited Peer-to-Peer Pages, Unlimited Fundraising Pages, Quick Donate, and Standard Customer Support.
No credit card information is ever stored on Donorbox servers, and no donor information is ever shared with other parties. Donorbox’s dedicated security team maintains a protected environment for all donor data alongside data that is transmitted through our payment processors. This includes internal and external security controls and adherence to industry-standard security protocols. Donorbox is GDPR compliant and uses active security monitoring to prevent any malicious cyber exfiltration.