Having an online fundraising option isn\u2019t just practical these days \u2013 it\u2019s a must. Donors want easy, online giving with the payment methods they know and trust.<\/p>\n
As you try to rein in overhead costs, you might be attracted to fee-free fundraising platforms like Zeffy.<\/p>\n
But if a platform claims to be free, chances are your donor \u2013 and their experience \u2013 are ultimately paying the price.\u00a0<\/strong><\/p>\n Read on to discover some common Zeffy complaints and why seeking out an alternative might be the best move for your organization.<\/p>\n Zeffy promises zero fees for nonprofits \u2013 always. However, the funds that fuel their platform ultimately have to come from somewhere.\u00a0<\/span><\/p>\n Zeffy recoups fees through optional donor tipping, where donors are asked to \u201ctip\u201d the platform either a percentage of their total donation or a preset amount.\u00a0<\/span><\/p>\n The requested tip that Zeffy asks for is based on the donation amount. For donations up to $99.49, the default percentage is 17%, and donors can choose to increase their tip amount if they wish. For donations over $99.50, the tipping percentage starts at 15%.\u00a0<\/span><\/p>\n Here’s what that looks like in action:<\/p>\n\n If Doris the donor logs on to give $100, she might end up giving $115, $15 of which goes straight to Zeffy, not the nonprofit,\u201d Kelly Hernandez, CEO of Nonprofit Marketing Nerds, explains in her <\/span>article<\/span><\/a> about Zeffy. \u201cUnless [your donor] knows to toggle that tip down (or off), she\u2019s unintentionally giving a lot more to a tech company than she planned.\u201d <\/span><\/p><\/blockquote>\n In a fundraising environment where donor trust is everything, you can\u2019t afford to confuse your donors with optional tips. \u201cIt\u2019s death by a thousand checkout screens,\u201d Kelly Hernandez continues.\u00a0<\/span><\/p>\n See what else she had to say in her dedicated Zeffy review:<\/p>\n
\nKey Takeaways 💡<\/h2>\n
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\nWhy Do I Need Zeffy Alternatives?\u00a0<\/span><\/h2>\n
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\n\t \nDonation Amount<\/th> Optional Tip Amount<\/th> Total<\/th>\n<\/tr>\n<\/thead>\n \n\t $25<\/td> $4.25<\/td> $29.25<\/td>\n<\/tr>\n \n\t $100<\/td> $15<\/td> $115<\/td>\n<\/tr>\n \n\t $500<\/td> $75<\/td> $575<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n