{"id":80769,"date":"2024-08-14T05:32:27","date_gmt":"2024-08-14T12:32:27","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog?p=80769"},"modified":"2025-05-26T09:35:37","modified_gmt":"2025-05-26T16:35:37","slug":"cloud-based-crm-for-nonprofits","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/cloud-based-crm-for-nonprofits","title":{"rendered":"7 Best Cloud-Based CRMs for Nonprofits You Can\u2019t Afford to Miss"},"content":{"rendered":"<p>Did you know that <a href=\"https:\/\/www.nptechforgood.com\/wp-content\/uploads\/2023\/02\/Nonprofit-Tech-for-Good-Report-Final2-2023.pdf\" target=\"_blank\" rel=\"nofollow noopener\">67%<\/a> of nonprofits agree that using a CRM to track donations and manage communications is vital for their organization\u2019s success?<\/p>\n<p><span style=\"font-weight: 400;\">A great cloud-based CRM platform should provide secure CRM platform features, scale with your organization, and take the stress out of donor management so you can focus on the work that truly matters: furthering your <\/span><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/nonprofit-mission-statement\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">mission<\/span><\/a><span style=\"font-weight: 400;\"> and making a lasting <\/span><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/nonprofit-impact-report\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">impact<\/span><\/a><span style=\"font-weight: 400;\"> on the lives of your beneficiaries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve curated a list of seven top <\/span><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/nonprofit-crm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">CRM platforms<\/span><\/a><span style=\"font-weight: 400;\">, including why we like them, what to watch out for, and how much they cost. Let\u2019s dive in!<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">1. Donorbox CRM<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-80774 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Donorbox-CRM.png\" alt=\"\" width=\"1040\" height=\"556\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Donorbox-CRM.png 1461w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Donorbox-CRM-300x160.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Donorbox-CRM-1024x547.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Donorbox-CRM-768x411.png 768w\" sizes=\"auto, (max-width: 1040px) 100vw, 1040px\" \/><\/p>\n<p><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/donorbox-crm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Donorbox CRM<\/span><\/a><span style=\"font-weight: 400;\"> is a cloud-based platform designed with your nonprofit in mind. Our robust, data-driven platform can be set up almost instantly, giving you and your team access to a host of incredible features in just a few clicks. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means you have a purpose-built command center that streamlines your operations and makes managing <\/span><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/nonprofit-donor-database\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">donor data<\/span><\/a><span style=\"font-weight: 400;\"> and fundraising easier \u2014 and you can enjoy remote CRM access from anywhere with an internet connection!<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We love the intuitive, user-friendly interface that makes it accessible to even non-tech-savvy users. Plus, if you&#8217;re using any of Donorbox&#8217;s existing products, our CRM seamlessly integrates with features like <\/span><a href=\"https:\/\/donorbox.org\/peer-to-peer-fundraising\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Peer-to-Peer<\/span><\/a><span style=\"font-weight: 400;\"> fundraising and <\/span><a href=\"https:\/\/donorbox.org\/crowdfunding-platform\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Crowdfunding<\/span><\/a><span style=\"font-weight: 400;\"> while offering you a host of incredible new tools.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Donorbox&#8217;s cloud-based CRM, the centralized donor management system updates in real time, providing virtual donor insights to elevate your fundraising.<\/span><\/p>\n<h4>Here are some top features we love:<\/h4>\n<ul>\n<li><strong><strong>Mail Center: <\/strong><\/strong>Read, write, add variables, and send emails to your supporters without leaving the Donorbox platform, streamlining your donor outreach and improving communication! Learn more about Mail Center <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/how-to-use-mail-center\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/li>\n<li><b>Jay\u00b7AI: <\/b>Our AI<span style=\"font-weight: 400;\">\u00a0assistant lets you quickly access data-driven insights and reports on donor behavior, fundraising strategies, and more. You can also craft action-driving content to power your outreach! Explore <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/jay-ai-assistant\" target=\"_blank\" rel=\"noopener\">more features here<\/a>.<\/span><\/li>\n<li><strong>Email Marketing (Beta):<\/strong> Now in beta, <span style=\"font-weight: 400;\">our cloud email marketing helps you create stunning custom email templates to send messaging that drives action, target the right audience with robust segmentation, and track campaign success with detailed metrics<\/span>. <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/email-marketing\" target=\"_blank\" rel=\"noopener\">Learn more<\/a>.<\/li>\n<li><b>Groups: <\/b><span style=\"font-weight: 400;\">Meet your ultimate tool for game-changing donor segmentation that amplifies personalized outreach and fundraising appeals.<\/span><\/li>\n<li><b>Supporter Timeline: <\/b><span style=\"font-weight: 400;\">Quickly see chronological interactions, manage supporter profiles, view transactions, and track new or updated recurring payments.<\/span><\/li>\n<li><b>Offline Transactions: <\/b><span style=\"font-weight: 400;\">Record cash, checks, in-kind donations, pledges, and soft credits seamlessly in our CRM platform, ensuring your financial records are 100% accurate.<\/span><\/li>\n<li><b>Recurring Payments: <\/b><span style=\"font-weight: 400;\">Easily manage recurrence intervals, track giving behavior, view detailed invoice history, and more.<\/span><\/li>\n<li><strong>Easy Data Imports:<\/strong> Import any existing donor and\/or transaction data, populating the tool with crucial donor insights. Learn more in <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/donorbox-crms-donor-data-imports\" target=\"_blank\" rel=\"noopener\">this blog post<\/a>.<\/li>\n<\/ul>\n<p><b>Donorbox CRM is a robust toolkit for nonprofits looking to maximize, well, everything!\u00a0<\/b><\/p>\n<p><iframe title=\"Office Hours: Mastering Donorbox CRM for Nonprofits #spreadsheethelp #crmsolutions #datamanagement\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/g90LlkHuTbs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<blockquote><p><strong style=\"font-size: 16px;\">Donorbox CRM is entering an exciting phase of enhancement.<\/strong><span style=\"font-size: 16px;\">\u00a0We\u2019re working hard to develop and launch powerful features to elevate fundraising income and enhance user experience. Stay tuned for more updates as we move closer to the full, enhanced release!<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-get-started-with-donorbox\" target=\"_blank\" title=\"Sign up\" rel=\"noopener\" href=\"https:\/\/share.hsforms.com\/1_M-u5DrwRGapwsXs3ZprqQ4qc9c\"><span class='mb-text'>Join the Waitlist <\/span><\/a><\/p>\n<\/blockquote>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">2. Salesforce Nonprofit Cloud<\/span><\/h2>\n<p><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-94445 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage.png\" alt=\"Screenshot of Salesforce Nonprofit Cloud's webpage\" width=\"1067\" height=\"477\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage.png 2560w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage-300x134.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage-1024x458.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage-768x343.png 768w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage-1536x686.png 1536w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/SalesForce-Nonprofit-Cloud-CRM-webpage-2048x915.png 2048w\" sizes=\"auto, (max-width: 1067px) 100vw, 1067px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to nonprofit-specific CRMs, <a href=\"https:\/\/www.salesforce.com\/nonprofit\/cloud\/\" target=\"_blank\" rel=\"nofollow noopener\">Salesforce Nonprofit Cloud<\/a> is a strong choice! Built on the Salesforce platform, this nonprofit cloud software offers an exciting selection of features tailored to nonprofits, including donor management, online volunteer management, and program tracking.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the things we really love about Salesforce Nonprofit Cloud is how highly customizable it is. They\u2019ve made it easy for your organization to tailor the platform to your needs \u2014 something that traditional on-site CRMs struggle with due to their rigid structures. It also integrates easily with a wide range of third-party applications through seamless cloud integration, so you can build a comprehensive, agile tech stack.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, you&#8217;ll have access to comprehensive nonprofit reporting tools, so you can easily measure your impact and make data-led decisions from anywhere.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Nonprofit Cloud is an impressive platform, but it\u2019s quite complex, with a steep learning curve. This can make it an overwhelming choice if your organization has a smaller team without a dedicated IT department \u2014 an issue less common with simpler on-site CRMs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Again, if your organization needs extensive customizations or integrations, the costs can escalate quickly, which can become unsustainable in the long run.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce offers discounts through the Power of Us program, but costs add up quickly if you need more than the basic package or have a larger team. Take a look at their pricing <\/span><a href=\"https:\/\/www.salesforce.com\/nonprofit\/pricing\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">3. Bloomerang<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-80786 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Bloomerang-CRM.png\" alt=\"\" width=\"981\" height=\"507\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Bloomerang-CRM.png 1387w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Bloomerang-CRM-300x155.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Bloomerang-CRM-1024x529.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Bloomerang-CRM-768x397.png 768w\" sizes=\"auto, (max-width: 981px) 100vw, 981px\" \/><\/p>\n<p><a href=\"https:\/\/bloomerang.co\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Bloomerang\u2019s<\/span><\/a><span style=\"font-weight: 400;\">\u00a0cloud-based CRM platform has a strong focus on donor retention and engagement. Its user-friendly design makes it easy to navigate, a distinct advantage over many traditional on-site CRMs.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of Bloomerang\u2019s biggest strengths is its simplicity and ease of use. While on-site CRMs often require significant IT support to create and access reports and insights, Bloomerang offers built-in donor engagement scoring, enabling organizations to easily identify their most engaged supporters.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, being cloud-based, it gives you better access to dedicated nonprofit cloud support and resources, ensuring users can maximize the platform&#8217;s potential without needing extensive technical expertise.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While Bloomerang\u2019s CRM shines when it comes to donor management, it doesn&#8217;t offer the comprehensive features and integrations found in larger platforms. This limitation becomes challenging as your organization grows, especially if you&#8217;re used to the capabilities of a more robust cloud-based CRM. You may also find viewing donor data to be a challenge due to a lack of customization and flexibility compared to more intuitive CRMs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s also worth noting that certain features, such as fundraising and volunteer management, come at an additional cost.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bloomerang\u2019s CRM has a straightforward pricing model, based on the number of donor profiles you manage. Their tiered pricing makes it accessible for organizations of all sizes. Find out more about their pricing <\/span><a href=\"https:\/\/bloomerang.co\/pricing\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">4. Virtuous<\/span><\/h2>\n<p><a href=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-94480 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage.png\" alt=\"Screenshot of Virtuous CRM software webpage\" width=\"1081\" height=\"432\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage.png 2560w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage-300x120.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage-1024x410.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage-768x307.png 768w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage-1536x614.png 1536w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/Virtuous-CRM-webpage-2048x819.png 2048w\" sizes=\"auto, (max-width: 1081px) 100vw, 1081px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/virtuous.org\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Virtuous<\/span><\/a> <span style=\"font-weight: 400;\">is a responsive, cloud-based CRM created to help your nonprofit build personalized experiences with your donors through sophisticated cloud-based engagement strategies.. It offers the kind of flexibility and efficiency that self-hosted CRMs struggle to match.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We love its automated donor stewardship processes that streamline managing donor relationships, making it easier to identify new prospects \u2014 something that\u2019s usually clunky when using on-site CRMs. Their multichannel communications tools allow you to send emails, SMS, and direct mail all from one place, eliminating the need for multiple systems. Plus, with 360-degree donor views, you can see supporter information at a glance, giving you a solid understanding of your donors.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Virtuous knocks it out of the park in so many areas, but its out-of-the-box design translates to a lack of customization that most cloud-based CRMs offer. This is a drawback if your organization needs a high level of customization.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Virtuous\u2019 pricing is based on the number of contacts you have, with plans scaling as your nonprofit grows. They offer two pricing tiers and do not have a free trial. To find out more about their pricing, visit their <\/span><a href=\"https:\/\/virtuous.org\/pricing\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">website<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">5. Neon CRM<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-80794 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/neon-one-crm.png\" alt=\"\" width=\"1045\" height=\"639\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/neon-one-crm.png 1329w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/neon-one-crm-300x183.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/neon-one-crm-1024x626.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/neon-one-crm-768x469.png 768w\" sizes=\"auto, (max-width: 1045px) 100vw, 1045px\" \/><\/p>\n<p><a href=\"https:\/\/neonone.com\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Neon CRM<\/span><\/a><span style=\"font-weight: 400;\"> is another great cloud-based platform designed with nonprofits in mind. It offers a wide range of features, from donor and events management to memberships.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s so versatile, making it suitable for organizations of any size. We love the reporting features that allow you to track performance across various KPIs in real-time, a capability that\u2019s much more streamlined in a cloud-based environment compared to the often complex processes you\u2019ll face with on-site CRMs.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Even though Neon CRM has a broad range of features, this functionality comes with a steep learning curve. Many users might find the interface a lot less intuitive compared to other cloud-based CRMs. It poses a challenge, but the trade-off is the platform\u2019s ability to integrate and evolve without the need for the costly and time-consuming upgrades typical of self-hosted systems.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Neon CRM offers tiered pricing based on the number of records your organization needs and the features you\u2019d need to enable. Add-ons like event management and email marketing come at an extra cost, making it potentially more expensive than CRMs with similar offerings. Find out more about their pricing <\/span><a href=\"https:\/\/neonone.com\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">6. HubSpot CRM<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-80798 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/hubspot-crm.png\" alt=\"\" width=\"1068\" height=\"488\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/hubspot-crm.png 1238w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/hubspot-crm-300x137.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/hubspot-crm-1024x468.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/hubspot-crm-768x351.png 768w\" sizes=\"auto, (max-width: 1068px) 100vw, 1068px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.hubspot.com\/products\/crm\" target=\"_blank\" rel=\"nofollow noopener\">HubSpot<\/a> is a household name in the marketing and business world, and its cloud-based CRM platform stands out as a great free, scalable CRM system for your nonprofit. Hubspot&#8217;s CRM is a powerful marketing tool with great flexibility. It&#8217;s a compelling choice, even though it hasn&#8217;t been designed specifically for nonprofits.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s free, making it accessible while still managing to offer decent CRM tools like contact management, email tracking, and basic reporting. If your organization is on a budget, this cloud-based option is a great choice. The scalability of HubSpot\u2019s platform also ensures that, as your nonprofit grows, your CRM can easily grow with you.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Because HubSpot CRM is not designed with nonprofits in mind, it will require additional customization to meet your organization\u2019s unique needs. This can be a hurdle if you lack technical skills. Plus, its more advanced features, like automations, are only available in the paid versions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These costs add up as your organization grows, making it more expensive than other cloud-based CRMs in the long run.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HubSpot CRM offers a free version, which is good for small nonprofits. However, to unlock more advanced features, you\u2019ll have to upgrade to a paid plan. Find out more about their pricing <\/span><a href=\"https:\/\/www.hubspot.com\/pricing\/marketing\/enterprise?hubs_content=www.hubspot.com%2Fproducts%2Fcrm&amp;hubs_content-cta=nav-pricing\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">7. Blackbaud CRM<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-80802 aligncenter\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/blackbaud-crm.png\" alt=\"\" width=\"955\" height=\"517\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/blackbaud-crm.png 1316w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/blackbaud-crm-300x163.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/blackbaud-crm-1024x555.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2024\/08\/blackbaud-crm-768x416.png 768w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<p><a href=\"https:\/\/www.blackbaud.com\/industry-insights\/resources\/higher-education\/blackbaud-crm\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Blackbaud<\/span><\/a><span style=\"font-weight: 400;\"> has a long-established reputation as a trusted brand in the nonprofit tech space. Its CRM platform can meet the needs of large nonprofits and educational institutions with accessible CRM tools that enhance team collaboration. With a wide range of features, ranging from donor management to fundraising and even alumni engagement, it\u2019s a solid choice for larger organizations.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">What\u2019s Great About It<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Blackbaud\u2019s CRM is incredibly scalable. It\u2019s perfect for managing the complex needs of large nonprofits. This cloud-based platform allows you to seamlessly access updates and integrations that traditional on-site CRMs struggle to match. Offering impressive analytics and reporting features, Blackbaud\u2019s CRM enables you to track performance and make data-backed decisions with ease. Blackbaud&#8217;s platform also includes essential data backup capabilities, ensuring your donor information remains secure and recoverable.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Watch Out For<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s a complicated and costly option, which is a considerable roadblock for some organizations. The features have a significant learning curve and lack the ease of use found in more intuitive cloud-based CRM options. You might also need to make extra investments in staff training to fully benefit from the system.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">Pricing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Blackbaud doesn\u2019t offer standardized pricing. To find out more about the costs associated with their CRM, you\u2019ll need to <\/span><a href=\"https:\/\/www.blackbaud.com\/products\/blackbaud-raisers-edge-nxt\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">contact them directly<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">Which CRM is Right for Your Nonprofit?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The right cloud-based CRM platform should align with your organization&#8217;s goals, budget, and team&#8217;s capacity while offering flexible CRM pricing options that grow with you.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\"><strong>Donorbox CRM<\/strong> is the perfect online fundraising platform and CRM if you&#8217;re looking for a solution that&#8217;s easy to adopt and designed specifically with your nonprofit in mind. Its innovative design, seamless integrations, and focus on donor management make it an ideal choice for small, medium, and large nonprofits looking to streamline their operations and enhance donor relationships.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-get-started-with-donorbox\" target=\"_blank\" title=\"Sign up\" rel=\"noopener\" href=\"https:\/\/share.hsforms.com\/1_M-u5DrwRGapwsXs3ZprqQ4qc9c\"><span class='mb-text'>Join the Donorbox CRM Waitlist<\/span><\/a><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking for more fundraising tips, insights, and tools, check out our <a href=\"https:\/\/donorbox.org\/nonprofit-blog\" target=\"_blank\" rel=\"noopener\">Nonprofit Blog<\/a>.\u00a0<\/span><\/p>\n<hr \/>\n<h2>Frequently Asked Questions [FAQs]<\/h2>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">1. How will my nonprofit benefit from a cloud-based CRM?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Cloud-based CRMs come with many great benefits, including hosted CRM services that help nonprofits thrive without the burden of managing server infrastructure. They give your team mobile CRM access from any location where the internet is available, whether you&#8217;re at a fundraising event and need to access a donor&#8217;s data quickly or working from home. Cloud-based <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/crm-for-small-nonprofits\" target=\"_blank\" rel=\"noopener\">CRMs designed with nonprofits in mind<\/a> scale as your organization grows, have lower costs than on-site CRM platforms, and have automatic software updates.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">2. Can my organization afford a cloud-based nonprofit CRM?\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While costs vary from company to company, cloud-based CRMs for nonprofits usually have lower fees than traditional CRMs through various flexible CRM pricing models. Costs are often subscription-based and determined by the number of constituents or donors your organization has, features you need, and additional integrations you might need to add. Some companies offer all-in-one packages where features don\u2019t come at an additional cost, while others have feature-based tiers.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">4. How easily can my nonprofit implement a cloud-based CRM?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The implementation process is usually quick. Once you&#8217;ve selected the perfect cloud-based CRM for your nonprofit, simply navigate to the website, set up your organization\u2019s profile or account, import your existing data, and link or integrate any necessary features. Your organization\u2019s internal adoption will depend on the platform you choose, how easy its interface is, and how receptive your staff is to training and using the new system.\u00a0<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">5. Protecting my donor data is critical \u2013 should I be worried about data loss?\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While data loss may be a concern when using any cloud-based software, most software companies prioritize nonprofit data security with robust protection measures. This is why cloud-based CRMs for nonprofits include regular backup and extensive data recovery features.<\/span><\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">6. What about updates and upgrades? Will my team be responsible for managing them?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Cloud-based CRMs deploy automatic updates and upgrades as their system grows and new features are added. Software companies handle these updates and upgrades, allowing you to relax and focus on your mission, knowing your CRM is always performing optimally!<\/span><\/p>\n<a href=\"https:\/\/donorbox.org\/orgs\/new?utm_source=Blog&utm_medium=footer-bannerc\" class=\"banner-link\" target=\"_blank\">\n\t  \t\t\t\t\t\t<img src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2018\/10\/seemless-giving-tools.webp\" alt=\"Bottom banner\" loading=\"lazy\" decoding=\"async\" \/>\n\t\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"<p>Did you know that 67% of nonprofits agree that using a CRM to track donations and manage communications is vital for their organization\u2019s success? A great cloud-based CRM platform should provide secure CRM platform features, scale with your organization, and take the stress out of donor management so you can focus on the work that [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":80770,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[6346,3],"tags":[],"ppma_author":[6365,6354],"class_list":["post-80769","post","type-post","status-publish","format-standard","has-post-thumbnail","category-nonprofit-crm","category-nonprofit-tips","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast 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