{"id":52000,"date":"2022-08-15T23:05:06","date_gmt":"2022-08-16T06:05:06","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog?p=52000"},"modified":"2026-07-23T04:11:58","modified_gmt":"2026-07-23T11:11:58","slug":"donorbox-donation-form-questions","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/donorbox-donation-form-questions","title":{"rendered":"Why Should You Add Additional Questions to Your Donation Form?"},"content":{"rendered":"

Your Donorbox donation form not only offers a seamless donation checkout but can also help you collect information about your donors (as well as donations) and store it safely into your database. This information helps you personalize communications, strengthen your donor relationships, analyze your donations, and more.<\/p>\n

Every online donation form comes with some basic questions like donor name, address, phone number, employment information, donation designation, tribute information, comments, etc. These are your default options but nonprofits need to learn more.<\/p>\n

Donorbox lets you add additional questions to collect useful information about your donor, the source the of donation, and why the donor is gifting. You can also use it to find potential volunteers and identify potential long-term donors and members.<\/p>\n

In this article we will look at some of questions that you can ask on your Donorbox donation form and collect useful insights to apply in the future.<\/p>\n

\n

5 Types of Additional Questions Nonprofits Ask in Their Donation Form and Why [With Examples]<\/h2>\n
\n

1. \u201cHow did you hear about us?\u201d<\/h3>\n

This information helps nonprofits learn about their most effective marketing strategies and channels. The donor may have come to your donation page<\/a> from the email you sent a week ago. Or maybe they attended one of your fundraising events<\/a>. Or maybe it is from one of the peer-to-peer fundraiser campaigns<\/a> that your supporters are running. They could also be from a Facebook ad or an Instagram story.<\/p>\n

Whatever the source, you must know the information in order to strengthen your marketing<\/a> strategy for that channel. And to let go of those that aren\u2019t bringing any results.<\/p>\n

Check out this example by the Jefferson County Historical Society.<\/a> They have added this question to their donation form with drop-downs reflecting the options.<\/p>\n

\"Screenshot<\/a><\/p>\n

Get Started With Donorbox<\/span><\/a><\/p>\n

\n

2. \u201cWould you like to receive updates from us?\u201d<\/h3>\n

This additional question is a great opportunity for you to easily take consent from donors to send email<\/a> updates. Sometimes nonprofits send updates without getting approval. You can even give them the option to choose how they\u2019d like to receive the updates: phone, email, by mail, or none.<\/p>\n

Here\u2019s an example from Peter McVerry Trust<\/a>\u2019s donation page that includes the donation form below. They ask their donors two consecutive questions on how they\u2019d like to be contacted for updates.<\/p>\n

\"add<\/p>\n

\n

3. Product selling or event-specific questions<\/h3>\n

If your nonprofit is selling t-shirts to raise money<\/a> for a need or you\u2019re hosting a golf tournament<\/a>, competition, event, or game, you\u2019d want to have some details from the donors. These details include questions like \u2013<\/p>\n