{"id":29403,"date":"2022-03-17T00:14:58","date_gmt":"2022-03-17T07:14:58","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog\/?p=29403"},"modified":"2026-09-25T06:11:42","modified_gmt":"2026-09-25T13:11:42","slug":"donorbox-premium","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/donorbox-premium","title":{"rendered":"Donorbox Premium | Unleash Your Donation Potential"},"content":{"rendered":"

Are you looking to take your nonprofit to the next level?\u00a0<\/span><\/p>\n

Donorbox Premium<\/span><\/a> is the all-in-one fundraising solution that brings you a team of fundraising superstars and tech wizards to help maximize your donations, build successful fundraising campaigns, and double down on what matters most \u2013 your mission!<\/span><\/p>\n

Premium offers high-performance fundraising software paired with a dedicated fundraising coach, account manager, and priority technical support to show you how to get more donations and help you navigate your growth path, truly giving your fundraising a boost.<\/span><\/p>\n

With these powerful features under your belt, your fundraising worries will disappear! Leave all the technical know-how to Donorbox\u2019s team of experts, leverage fundraising expertise, and cut short the time investment on trial and error.<\/span><\/p>\n

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<\/a>How Does Donorbox Premium Work?<\/h2>\n

Donorbox Premium offers top-of-the-line fundraising features curated by our team of product leaders and fundraising experts. With this Premium, our goal is to help nonprofits level up their fundraising and apply successful, multilevel fundraising strategies.<\/span><\/p>\n

You can benefit from consulting fundraising guidance and expertise accessible to you, plus access to priority technical support to help you push through any hiccups faster. And your plan will be personalized for your needs, allowing you to choose the add-ons, features, and more that best suit your team and your mission. What\u2019s more, you\u2019ll have access to a flat 1.75% platform fee for applicable products, and a 2% platform fee for Peer-to-Peer fundraising, Memberships, and Event Ticketing.\u00a0<\/span><\/p>\n

In short, Donorbox Premium offers everything your nonprofit needs for <\/span>fundraising<\/span><\/a> success at the most affordable pricing. You can opt for quarterly or annual premium plans and get full access to a multitude of fundraising features and add-ons, all customized to meet your needs.<\/span><\/p>\n

Upgrading to Donorbox Premium is easy to do right from your Donorbox org account! Simply go to the Account section and click “My Plan<\/strong>.” Here, you’ll be able to upgrade your account, see your current number of team members and how many you can add, and manage your add-ons. This includes seeing which add-ons you currently have enabled and which are available to you. Simply book a demo to upgrade to Premium.<\/p><\/blockquote>\n

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Professional Services<\/h2>\n

These services are designed to extend your team and ensure you are reaching your goals and your full fundraising potential.<\/span><\/p>\n

\n

<\/a>1. Consult with a fundraising coach<\/h3>\n

A fundraising expert with years of nonprofit experience will help you identify obstacles to fundraising success, review current strategies, procedures, and past results, and help with <\/span>goal-setting<\/span><\/a>. Included with coaching will be an initial assessment call, quarterly check-ins with your coach, on-demand email critiques and feedback, live monthly workshops, and more. <\/span><\/p>\n

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2. Get a dedicated account manager<\/h3>\n

With a dedicated account manager assigned to you, you get a single point of contact with Donorbox who will work with you to get through any issues or hiccups. This account manager works to ensure you\u2019re getting the most out of your Donorbox tools from the very beginning!<\/span><\/p>\n

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3. Access priority tech support<\/h3>\n

No more tech headaches for you! You\u2019ll gain around-the-clock priority access to our experienced support team exactly when you need it. <\/span><\/p>\n

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Product Offerings<\/h2>\n

In addition to the innovative <\/span>features<\/span><\/a> that come with every Donorbox <\/span>pricing plan<\/span><\/a>, you\u2019ll receive exclusive access to a customized suite of products built specifically for you.<\/span><\/p>\n

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1. Improve branding with Donorbox Custom Domain<\/h3>\n

Custom Domain<\/span><\/a> is exclusively available to Donorbox Premium organizations! With Custom Domain, you can display your Donorbox fundraising campaigns under your own website\u2019s subdomain, enabling donors to give without being redirected to a different website. This makes it possible for you to accept Apple Pay on your site as well as builds donor confidence in your organization and improves your branding. <\/span><\/p>\n

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<\/a>2. Turn one-time donors into recurring supporters<\/h3>\n

Effortlessly transform one-time donors into long-term supporters of your cause with Donorbox’s Recurring Donation Upsell<\/a> feature.<\/p>\n

How it works:<\/strong><\/p>\n

Gently nudge one-time donors to upgrade their gift to a recurring donation during checkout, helping you secure steady financial income for your mission.<\/p>\n

Plus, personalize your messaging prompt to appeal to donors’ emotions and include the values upfront to elevate trust and transparency.<\/p>\n

\"Screenshot<\/p>\n

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\u00a0Upsell recurring donors<\/h4>\n

Increase your financial revenue with\u00a0Recurring Donation Boost. <\/strong><\/p>\n

Use this feature to prompt\u00a0recurring donors to upgrade their current gift amount, right from the donation receipt email \u2013 no additional campaigns or manual follow-ups required.<\/p>\n

This helps your organization increase your recurring revenue from existing supporters and improve the donor lifetime value without needing to acquire new supporters.<\/p>\n

How it works:<\/strong><\/p>\n

Recurring donors simply click on the call-to-action button within the email. They’ll then be redirected to the Donor Portal to upgrade their donation amount.<\/p>\n

Here’s an example of this feature in action:<\/p>\n

\"Screenshot<\/p>\n

Already using Donorbox Premium? Learn how to enable this feature in this step-by-step guide<\/a>.<\/p>\n

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3. Use Text-to-Give<\/h3>\n

You can let your donors <\/span>text to give<\/span><\/a> to your nonprofit during your fundraising events, conferences, for a specific campaign, or anytime from the comfort of their homes. Donorbox Premium already comes equipped with this feature!<\/span><\/p>\n

Once you enable Donorbox Text-to-Give for a campaign, you’ll receive a unique campaign ID that donors must text to a specific toll-free number. From there, they’ll receive a link to a mobile-friendly donation page \u2013 and can easily donate again in the future with a single text.<\/p>\n

All this ensures a personalized and faster experience for your donors! <\/span><\/p>\n

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4. Use the power of Zapier integration and our API<\/h3>\n

It\u2019s time you automated the mundane manual work you and your team put in on a daily basis to keep track of data, improve communications within your team, and maintain a better relationship with your donors. Use the power of our <\/span>Zapier integration<\/span><\/a> and API support to integrate Donorbox with thousands of apps that will take your fundraising efforts even further!<\/span><\/p>\n

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5. Access powerful analytics and tracking<\/h3>\n

To better understand which channels, campaigns, and tactics are working for your nonprofit, you need the right data. Donorbox Premium provides advanced tracking and analytics, making it possible for you to access the numbers and trends that will help you determine the next steps in your fundraising strategy.<\/span><\/p>\n

Learn more about how Donorbox’s tracking and analytics features work in this blog<\/a>!<\/p>\n

\"Screenshot<\/p>\n

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6. Seamlessly integrate with Salesforce<\/h3>\n

Quickly sync all your donations, campaigns, and donation data to your <\/span>Salesforce NPSP<\/span><\/a>. Manage each donor relationship with a personal touch and use Salesforce\u2019s strong reporting features, along with automatically synced data from Donorbox, to make important data-driven decisions.<\/span><\/p>\n

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7<\/a>. Integrate your efforts with MailChimp<\/h3>\n

Email marketing gives you a chance to reach out to old and new donors and easily promote your nonprofit with personalized communication techniques. Donorbox Premium makes it possible for you to power up your email campaigns by integrating your donor base with <\/span>MailChimp<\/span><\/a>, the best place to automate email communication.<\/span><\/p>\n

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8. Make advanced form customizations with a custom CSS editor<\/h3>\n

Take your fundraising page and <\/span>donation form<\/span><\/a> to the next level with Donorbox\u2019s custom CSS editor! Using the editor, you\u2019ll be able to match the form to the branding and theme of your website, building donor trust and making the giving experience smoother than ever.<\/span><\/p>\n

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9. Offer the option to give crypto and stock donations<\/h3>\n

Now available to Donorbox Pro and Premium users, our integration with The Giving Block makes it easy to accept <\/span>crypto and stock donations<\/span><\/a> within your donation form! If you’re looking for how to get more donations, diversifying your giving options is a great place to start. When you include crypto and stock donation options, you can target new donor segments, offer additional tax benefits to supporters, and more.<\/span><\/p>\n

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10. Harness the power of AI with Jay\u00b7AI<\/h3>\n

Power up your fundraising with a dynamic AI Assistant, Jay! Ask Jay to pull data, craft outreach strategies, and write compelling copy for your next fundraising campaign. Plus, visualize your data with a helpful pie, line, or bar chart. Learn more about all you can do with this innovative tool in this blog<\/a>!<\/p>\n

\"Screenshot<\/p>\n

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11. Automated Gift Aid Submission for UK-based charities<\/h3>\n

Donorbox provides an easy-to-use integration with HMRC<\/a> that is secure from start to finish. Pro and <\/span>Premium<\/span><\/a> users will simply access the integration app on Donorbox to activate the add-on and connect their HMRC account. We\u2019ll demonstrate this in the next section!<\/span><\/p>\n

When a registered organization receives a Gift Aid donation through their Donorbox donation form, Donorbox sends a Gift Aid claim to the HMRC transaction engine. Once the claim\u2019s credentials are validated, the request is forwarded to the charity service for processing.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

That\u2019s it! Donorbox\u2019s powerful automation takes care of the busy work for you. And even better \u2013 it\u2019s super simple to set up.<\/span><\/p>\n

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<\/a>Donorbox Premium Pricing<\/h2>\n

Affordability remains our top priority for all new and existing features. That’s why Donorbox Premium brings you everything from <\/span>Donorbox Standard<\/span><\/a>, plus your own custom package of personalized upgrades. Choose the software add-ons, coaching, and support you need to advance your mission and learn how to get more donations. Talk to sales for your personalized pricing.<\/span><\/p>\n

Get More Info<\/span><\/a><\/p>\n

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Over to You<\/h2>\n

Donorbox Premium is your all-in-one fundraising solution that extends your team through expert guidance and high-end fundraising tools. Your nonprofit, whatever size or type it is, has endless potential to discover more donors and raise more donations than you are now, and Premium is here to help you make that happen.<\/span><\/p>\n

With a multitude of fundraising features and quick technical support, Donorbox Premium empowers you to boost donations and multiply your nonprofit\u2019s impact. Learn more about Donorbox Premium <\/span>here<\/span><\/a> or <\/span>contact us to get started now<\/span><\/a>.<\/span><\/p>\n

If you want to learn about all Donorbox fundraising and donor management features, check <\/span>this<\/span><\/a> out. We also publish weekly posts on tips and resources for fundraising and nonprofit management – find them on our <\/span>nonprofit blog<\/span><\/a>.<\/span><\/p>\n

\n

<\/a>Frequently Asked Questions (FAQs)<\/h2>\n

Find more questions and information about Donorbox Premium and how it helps you get more donations.<\/span><\/p>\n

\n

<\/a>1. What is coaching like?<\/h3>\n

Your fundraising coach is an industry veteran with a glowing track record for helping nonprofits thrive – basically your new BFF (Best Fundraising Friend) – who aims to show you how to get more donations! Your coaching journey starts with a fundraising kickoff call to define your custom strategy based on organizational objectives, past performance, and more. Next, you\u2019ll receive quarterly check-ins to ensure you\u2019re meeting your goals and staying on track to exceed them, plus you\u2019ll be able to reach out to your coach via email anytime for critiques and feedback. And you\u2019ll also be invited to join live monthly workshops curated by Donorbox Coaches and guest presenters.\u00a0<\/span><\/p>\n

With Premium Coaching, you\u2019ll enjoy peace of mind knowing your organization is operating under a combination of tried-and-tested and cutting-edge techniques to raise more funds and attract more supporters.<\/span><\/p>\n

\n

2. Do you offer a trial period for Donorbox Premium?<\/h3>\n

We do not offer a free trial. However, Donorbox Premium comes with a 14-day full refund policy. If you cancel the Premium plan within the first 14 days, we will issue a full refund. If your Premium plan is canceled after those 14 days, the full payment for your current billing cycle will still be in effect.<\/span><\/p>\n

While on our Premium plan, you can transition back to our Standard plan or Pro plan at any time if you find that it\u2019s a better fit for your organization\u2019s needs.<\/span><\/p>\n

\n

<\/a>3.\u00a0Can we opt for fundraising add-ons without going through Premium?<\/h3>\n

Yes! You can stick with your Standard plan and add on select product features as needed. Available at different fees, these consist of the following: <\/span>Advanced Form & Page Customization<\/span><\/a>, <\/span>Text-to-Give<\/span><\/a>, <\/span>Zapier & API integration<\/span><\/a>, and <\/span>Mailchimp integration<\/span><\/a>.<\/span><\/p>\n

\n

<\/a>4. What is the billing cycle for Donorbox Premium?<\/h3>\n

We offer two payment options for our Premium plan: quarterly payments or annual payments. The billing cycle begins on your effective date (when the agreement is signed and the first payment is completed) and will run on either a quarterly basis or an annual basis, depending on your selected payment option.<\/span><\/p>\n

\n

<\/a>5. Is phone support available for Donorbox Premium?<\/h3>\n

Typically, we offer 24\/5 online support via email. With Premium, you will receive priority support with an industry-leading response time of between 15 minutes and one hour. In scenarios where phone support is necessary, your dedicated account manager will attend to help address your specific questions.<\/span><\/p>\n

\n

<\/a>6. What comes with the free version of Donorbox?<\/h3>\n

Everything in the Standard plan is free to get started and also comes with Donorbox Premium. These features include unlimited donation forms, unlimited <\/span>crowdfunding<\/span><\/a> pages, unlimited <\/span>peer-to-peer<\/span><\/a> pages, unlimited fundraising pages, a donor portal, <\/span>QuickDonate<\/span><\/a>, <\/span>event-ticketing<\/span><\/a> forms, <\/span>membership<\/span><\/a> campaigns, and standard customer support. On the Standard Plan, there is a platform fee of 2.95% for most features and some peer-to-peer functionality (3.95% for Events, Memberships, and Peer-to-Peer supporter campaigns) plus the processing fee of Stripe and PayPal. Learn more about our pricing <\/span>here<\/span><\/a>.<\/span><\/p>\n

\n

7. How do you secure donors’ personal information?<\/h3>\n

No credit card information is ever stored on Donorbox servers, and no donor information is ever shared with other parties. Donorbox\u2019s dedicated security team maintains a protected environment for all donor data alongside data that is transmitted through our payment processors. This includes internal and external security controls and adherence to industry-standard security protocols. Donorbox is GDPR compliant and uses active security monitoring to prevent any malicious cyber exfiltration.<\/span><\/p>\n\n\t \t\t\t\t\t\t\"Bottom\n\t\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"

Are you looking to take your nonprofit to the next level?\u00a0 Donorbox Premium is the all-in-one fundraising solution that brings you a team of fundraising superstars and tech wizards to help maximize your donations, build successful fundraising campaigns, and double down on what matters most \u2013 your mission! Premium offers high-performance fundraising software paired with […]<\/p>\n","protected":false},"author":1,"featured_media":66369,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[9,3,70],"tags":[],"ppma_author":[6358,6365],"class_list":["post-29403","post","type-post","status-publish","format-standard","has-post-thumbnail","category-product-updates","category-nonprofit-tips","category-resources","entry"],"acf":[],"yoast_head":"\nDonorbox Premium | Unleash Your Donation Potential<\/title>\n<meta name=\"description\" content=\"Donorbox Premium offers you a dedicated account manager, fundraising expertise, 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