{"id":117329,"date":"2026-03-20T07:27:41","date_gmt":"2026-03-20T14:27:41","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog?p=117329"},"modified":"2026-10-08T08:37:35","modified_gmt":"2026-10-08T15:37:35","slug":"how-to-cancel-your-gofundme-account","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/how-to-cancel-your-gofundme-account","title":{"rendered":"How to Cancel Your GoFundMe Account: Step-by-Step Guide"},"content":{"rendered":"

GoFundMe is a popular fundraising platform for personal fundraisers, but is it built to scale with your nonprofit\u2019s needs?<\/p>\n

If you\u2019re thinking of deactivating your account, I\u2019m here to help. Below, I\u2019ll explain how to cancel your GoFundMe account, plus why it might be worth switching to a nonprofit-friendly GoFundMe alternative<\/a> like Donorbox.<\/p>\n

\n

<\/a>How to Cancel Your GoFundMe Account in 4 Steps<\/h2>\n
\n

Step 1<\/h3>\n

Log in to your GoFundMe account and navigate to your profile icon at the top right-hand corner of the screen.<\/p>\n

\n

Step 2<\/h3>\n

Next, select \u201cAccount Settings,\u201d as shown below.<\/p>\n

\"Screenshot<\/p>\n

\n

Step 3<\/h3>\n

Scroll down to the bottom of the page and click on \u201cDeactivate account.\u201d Make sure you transfer any remaining funds in your account before requesting deactivation.<\/p>\n

\"Screenshot<\/p>\n

\n

Step 4<\/h3>\n

Confirm you\u2019d like to cancel your GoFundMe account by selecting the \u201cDeactivate my account\u201d button once again.<\/p>\n

\"Screenshot<\/p>\n

By cancelling your GoFundMe account, you\u2019ll no longer be able to log in, and your fundraiser(s) will no longer be visible on the platform. Remember to back up any data before proceeding.<\/p>\n

Important to note: <\/strong>After deleting your account, your information and relevant associated data will still be stored on GoFundMe\u2019s systems and those of its third-party providers.<\/p><\/blockquote>\n

To permanently delete your account and have all your data removed from GoFundMe\u2019s systems, submit a data request<\/a>.<\/p>\n

\n

5 Reasons to Switch From GoFundMe to a Different Fundraising Platform<\/h2>\n
\n

1. Not designed to support nonprofit organizations<\/h3>\n

GoFundMe is a crowdfunding platform<\/a> specifically designed to support personal fundraisers.<\/p>\n

It therefore lacks crucial nonprofit-specific fundraising features, such as donation kiosk software<\/a> for cashless in-person fundraising, event ticketing, and reporting (more on that later).<\/p>\n

A lack of nonprofit fundraising tools can limit your fundraising and impact over time.<\/p>\n

\n

<\/a>2. Optional tipping model<\/h3>\n

GoFundMe<\/a> requests optional tips from donors, which go directly to its platform instead of covering transactional costs like processing fees for nonprofits.<\/p>\n

The default tip amount is set to 16.5%<\/strong>, and donors will need to adjust the sliding scale to 0% to opt out of tipping GoFundMe.<\/p><\/blockquote>\n

\"Screenshot<\/p>\n

On top of the optional tip, GoFundMe still charges a 2.9% + $0.30 transaction fee, which is automatically deducted from every donation.<\/p>\n

Asking donors for tips can lead to tipping fatigue. What\u2019s more, GoFundMe\u2019s opt-out approach may frustrate supporters who overlook the tip request when donating, eroding their trust over time. But don’t just take our word for it \u2013 see what users are saying in current GoFundMe reviews<\/a>.<\/p>\n

\n

3. Minimal payment options for donors<\/h3>\n

While GoFundMe supports payments via credit\/debit cards, digital wallets, ACH, and DAF accounts, it restricts nonprofit fundraisers from accepting donations made with ACH or American Express cards.<\/p>\n

Furthermore, while GoFundMe does support digital wallets like Apple Pay<\/a>, Google Pay, Venmo, and PayPal, its website states that PayPal and DAF accounts are the only supported digital payment options for nonprofits<\/strong>:<\/p><\/blockquote>\n

\"Screenshot<\/p>\n

Fewer payment options can reduce your fundraising potential and ability to appeal to more international donors.<\/p>\n

\n

<\/a>4. Limited recurring donation intervals<\/h3>\n

Recurring donations are a fantastic way to secure sustainable<\/a> financial support for your cause.<\/p>\n

GoFundMe currently only offers one recurring donation interval \u2013 monthly. Donors are also charged a 5% fee<\/strong> on top of every recurring donation.<\/p><\/blockquote>\n

Plus, recurring donations on GoFundMe can only be made via credit\/debit cards, PayPal, and bank transfer (although nonprofits are restricted from accepting donations via ACH). This adds friction to the donation experience for supporters who prefer to give in other ways.<\/p>\n

Limited recurring donation intervals make it difficult for you to appeal to your donors\u2019 various giving preferences. Additionally, the high percentage fee charged for recurring gifts and friction caused by payment options can frustrate and drive away recurring supporters over time.<\/p>\n

\n

<\/a>5. No advanced donor management tools<\/h3>\n

Building strong donor relationships is essential to showcase your impact and ensure supporters feel connected to your cause. Consistent communication with donors has also been shown to increase revenue by 41.5%<\/a>.<\/p>\n

Unfortunately, GoFundMe does not offer advanced donor management<\/a> tools for tracking and managing donation information and communication.<\/p><\/blockquote>\n

Since donor management is a vital part of your nonprofit fundraising strategy, you may want to consider alternatives to GoFundMe.<\/p>\n

\n

Why Nonprofits Choose to Fundraise with Donorbox Over GoFundMe<\/h2>\n

Donorbox<\/a> is trusted by more than 100,000 organizations across 96+ countries who have already raised a collective $3 billion with its fundraising and donor management tools.<\/p>\n

Below, I\u2019ll highlight where Donorbox wins over GoFundMe:<\/p>\n

    \n
  1. Full suite of fundraising features: <\/strong>Donorbox offers customizable donation forms, peer-to-peer and crowdfunding functionality, in-person fundraising software for accepting cashless donations, an event ticketing tool, and more. Explore all available features here<\/a>.<\/li>\n
  2. More recurring giving intervals: <\/strong>Grow steady financial support with seven recurring donation intervals<\/a> supported on Donorbox donation forms, in addition to one-time donations. Add up to four giving intervals to your form.<\/li>\n
  3. 25+ payment methods available: <\/strong>Donorbox OmniGive™ donation forms<\/a> support over 25 payment methods that display dynamically, helping you reach more global donors and amplify your fundraising.<\/li>\n
  4. One-click giving experience: <\/strong>Increase conversions by offering a super-fast donation experience via digital wallets with UltraSwift™ Pay<\/a> on OmniGive donation forms.<\/li>\n
  5. Advanced donor management tools: <\/strong>Build lasting donor relationships and strengthen your communications with Donorbox\u2019s donor management tools. All donor and donation data is stored in your Donorbox account for future outreach.<\/li>\n<\/ol>\n

    Plus, Donorbox offers transparent, flexible pricing \u2013 without requesting optional donor tips to fund its platform.<\/strong><\/p>\n

    Take a look at the three pricing plans<\/a>:<\/p>\n