{"id":110905,"date":"2025-10-10T05:58:23","date_gmt":"2025-10-10T12:58:23","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog?p=110905"},"modified":"2026-02-03T00:38:13","modified_gmt":"2026-02-03T08:38:13","slug":"how-to-cancel-tithely-and-migrate-to-donorbox","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/how-to-cancel-tithely-and-migrate-to-donorbox","title":{"rendered":"How to Cancel Tithely and Migrate to Donorbox: Quick How-To"},"content":{"rendered":"

Moving from Tithely to Donorbox can feel intimidating, but it doesn\u2019t have to be complicated.<\/p>\n

Whether you\u2019re looking for more flexibility, better features, or a platform that fits your ministry\u2019s unique needs, this article will walk you through exactly how to cancel your Tithely account and migrate to Donorbox, step by step.<\/p>\n

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<\/a>Why Cancel Tithely and Move to Donorbox?<\/h2>\n

Fundraising platforms are a big decision for nonprofits, and sometimes you find that the one you started with just isn’t the best fit.<\/p>\n

When comparing Tithely and Donorbox<\/a>, both have powerful fundraising tools, but Donorbox offers more comprehensive features that help organizations grow.<\/p>\n

While Tithely mainly focuses on churches, Donorbox supports all types of Christian organizations!<\/p><\/blockquote>\n

With Donorbox, you\u2019ll find extra fundraising features like peer-to-peer<\/a> giving, advanced form customization, and a donor wall to celebrate your supporters \u2013 features you won\u2019t find on Tithely.<\/p>\n

And unlike Tithely, Donorbox\u2019s free plan includes advanced fundraising tools to help your ministry or nonprofit increase donations.<\/p>\n

See how unfoldingWord<\/a> uses Donorbox to embed their donation form right on their website, helping them attract both one-time and monthly donors:<\/p>\n

\"Screenshot<\/p>\n

Sign Up For Free Today<\/span><\/a><\/p>\n

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<\/a>Step 1: Export Your Data<\/h2>\n

Once you cancel your Tithely account, there\u2019s no turning back. That means before you make the platform switch, you\u2019ll want to save all your important data, especially your recurring donor information (more on that soon).<\/p>\n

To export your data from Tithely, you\u2019ll need to create a custom giving report<\/a>.<\/p>\n

Here\u2019s how to do it:<\/p>\n

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  1. Use your Tithely church login to access your account.<\/li>\n
  2. Go to Giving<\/strong> in the left-hand menu, then select Transactions<\/strong>.<\/li>\n
  3. Click Filters<\/strong> to customize your report. Be sure to choose everything you need, like Funds, Location, Product, Payment Type, and Date Range. (Remember: once your account is canceled, this information is gone for good!)<\/li>\n
  4. Click Columns<\/strong> to pick which details to include and rearrange them however you like, with fields like Name, Email, Fund Name, Fees, Net Amount, Transaction Date, and more.<\/li>\n
  5. When your report looks right, click Export File<\/strong> in the top right corner to download your .csv file.<\/li>\n<\/ol>\n
    \n

    <\/a>Step 2: Create Your Donorbox Account<\/h2>\n

    Now it\u2019s time to set up your Donorbox account and kick off your journey toward more donations.<\/p>\n

    Here\u2019s how to get started:<\/p>\n

      \n
    1. Sign up<\/a> and create your free account in minutes.<\/li>\n
    2. Connect Stripe and\/or PayPal so donations go straight to your bank.<\/li>\n
    3. Set up your first giving campaign. Choose a simple donation form or create a full donation page.<\/li>\n
    4. Customize your online giving form by adding your brand colors and style.<\/li>\n
    5. Share your campaign with potential donors by embedding the form on your website, sharing a donation link, or using a pop-up form.<\/li>\n<\/ol>\n

      And just like that, your Donorbox fundraising journey begins!<\/p>\n

      If you want even more features, you can upgrade to Pro or Premium for advanced tools and personalized support to help you maximize giving.<\/p>\n

      For more guidance, check out our step-by-step guide<\/a> to getting started with Donorbox.<\/p><\/blockquote>\n

      \n

      <\/a>Step 3: Migrate Your Data and Recurring Donations to Donorbox<\/h2>\n

      We have a team of experts who would love to help you seamlessly transfer your Tithely data \u2013 including donor recurring plans, contact details, and payment information \u2013 into your new Donorbox account.<\/p>\n

      You can use our paid migration service for a one-time $195 fee, or get it for free with the Premium plan<\/a>.<\/p>\n

      \n

      <\/a>Step 4: Notify Your Donors<\/h2>\n

      Next up, it\u2019s time to tell your donors that you\u2019re switching giving platforms.<\/p>\n

      Think of this as an exciting opportunity to get your church or organization engaged in the change. Share what to expect with Donorbox, highlight the features<\/a> they\u2019ll love, and clearly explain the steps they need to take to make the change.<\/p>\n

      Here are some tips for communicating with donors:<\/p>\n