{"id":108940,"date":"2025-09-05T12:19:34","date_gmt":"2025-09-05T19:19:34","guid":{"rendered":"https:\/\/donorbox.org\/nonprofit-blog?p=108940"},"modified":"2025-11-10T04:13:33","modified_gmt":"2025-11-10T12:13:33","slug":"cancel-your-flipcause-account","status":"publish","type":"post","link":"https:\/\/donorbox.org\/nonprofit-blog\/cancel-your-flipcause-account","title":{"rendered":"How to Cancel Flipcause and Migrate to Donorbox"},"content":{"rendered":"<p>If you\u2019re feeling frustrated with Flipcause or looking for a fundraising solution that can better support your nonprofit\u2019s growth, you\u2019re not alone!<\/p>\n<blockquote><p>More and more nonprofits are exploring alternatives to Flipcause that offer more transparency, faster access to funds, and tools built to scale.<\/p><\/blockquote>\n<p>Donorbox may just be your solution \u2013 and switching over doesn\u2019t have to be complicated.<\/p>\n<p>Let\u2019s get started!<\/p>\n<hr \/>\n<h2><a id=\"post-108940-_etzalwboho9g\"><\/a>Why Cancel Flipcause and Move to Donorbox?<\/h2>\n<p>Recently, multiple nonprofits have reported issues with delayed fund transfers, lack of support, and unexplained account holds on Flipcause.<\/p>\n<blockquote><p>Several formal complaints have even been filed with the <a href=\"https:\/\/www.bbb.org\/us\/ca\/oakland\/profile\/crowdfunding\/flipcause-inc-1116-537273\/complaints\" target=\"_blank\" rel=\"nofollow noopener\">Better Business Bureau<\/a>, citing weeks-long delays in receiving donations and poor communication.<\/p><\/blockquote>\n<p>If your nonprofit relies on timely, consistent access to funds (and most do), this kind of disruption can seriously impact your ability to fuel your mission. That\u2019s why many organizations are looking into <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/flipcause-alternatives\" target=\"_blank\" rel=\"noopener\">Flipcause alternatives<\/a>.<\/p>\n<p>So, what makes Donorbox the strongest alternative?<\/p>\n<ul>\n<li><strong>Funds are <em>never<\/em> withheld<\/strong>: donations go directly to your Stripe or PayPal accounts.<\/li>\n<li><strong>24\/7 support<\/strong>: you\u2019ll never be left in the dark during a campaign.<\/li>\n<li><strong>Flexible pricing<\/strong>: with plans that scale to fit your budget and fundraising needs.<\/li>\n<li><strong>Powerful tools<\/strong>: including a personal AI fundraising assistant, donation kiosks, donor portals, recurring giving options, and much more!<\/li>\n<\/ul>\n<p>Over 100,000 organizations trust Donorbox with their fundraising \u2013 and they&#8217;ve raised a collective $3 billion using our tools.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-108958\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/black-girls-code.png\" alt=\"Screenshot of Black Girls Code's Donorbox donation page. \" width=\"1262\" height=\"1210\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/black-girls-code.png 1262w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/black-girls-code-300x288.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/black-girls-code-1024x982.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/black-girls-code-768x736.png 768w\" sizes=\"auto, (max-width: 1262px) 100vw, 1262px\" \/><\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-get-started-with-donorbox\" target=\"_blank\" title=\"Sign up\" rel=\"noopener\" href=\"https:\/\/donorbox.org\/orgs\/new\/?utm_source=Blog \"><span class='mb-text'>Start Fundraising Today<\/span><\/a><\/p>\n<hr \/>\n<h2><a id=\"post-108940-_fmvz0cba1xx\"><\/a>Step 1: Transfer Your Account Balance<\/h2>\n<p>Before your account can be fully closed, you (or a user on your team with admin permissions) must complete a final transfer of any funds remaining in your Flipcause account balance.<\/p>\n<p>You can find the full steps in Flipcause\u2019s help center article on <a href=\"http:\/\/help.flipcause.com\/flipcausehelp\/article-detail?how-to-transfer-funds\" target=\"_blank\" rel=\"nofollow noopener\">how to transfer funds<\/a>.<\/p>\n<hr \/>\n<h2><a id=\"post-108940-_iw89rkz81f8\"><\/a>Step 2: Download All Reports<\/h2>\n<p>Unless you\u2019re okay with losing your donation or contact history, make sure to download all your data before your account is closed.<\/p>\n<p>Some key reports to export include:<\/p>\n<ul>\n<li>All-time Transaction Report<\/li>\n<li>Contact Report for donor names, emails, etc.<\/li>\n<li>Any event, membership, or campaign data<\/li>\n<\/ul>\n<p>Save these securely as CSV or Excel files for future use. You\u2019ll need them for record keeping, compliance, and re-engaging your supporters on your new platform.<\/p>\n<hr \/>\n<h2><a id=\"post-108940-_31ox0vtndhl6\"><\/a>Step 3: Plan Your Website Transition (If Using Flipcause WebPack)<\/h2>\n<p>If your nonprofit uses Flipcause\u2019s hosted WebPack site, cancelling your account will trigger the following:<\/p>\n<ul>\n<li>Your website will be unpublished and deleted 14 days after cancellation (you can request a 30-day extension if needed).<\/li>\n<li>You\u2019ll receive a permanent preview link so you can copy over the content.<\/li>\n<\/ul>\n<blockquote><p><strong>Important! <\/strong>Your organization is responsible for managing your domain name. Make sure to redirect it to your new website before Flipcause deletes your site.<\/p><\/blockquote>\n<p>If you don\u2019t have a dedicated website, you can publish any of your campaigns on a hosted Donorbox page! Alternatively, you can embed donation forms directly onto your new site.<\/p>\n<p>As an example, see how <a href=\"https:\/\/www.projectstreetvet.org\/\" target=\"_blank\" rel=\"nofollow noopener\">Project Street Vet<\/a> embeds their Donorbox-powered form right on their homepage:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-108489\" src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website.png\" alt=\"Screenshot of Project Street Vet's website showing their Donorbox donation form.\" width=\"1999\" height=\"1256\" srcset=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website.png 1999w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website-300x188.png 300w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website-1024x643.png 1024w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website-768x483.png 768w, https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/08\/project-street-vet-website-1536x965.png 1536w\" sizes=\"auto, (max-width: 1999px) 100vw, 1999px\" \/><\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-get-started-with-donorbox\" target=\"_blank\" title=\"Sign up\" rel=\"noopener\" href=\"https:\/\/donorbox.org\/orgs\/new\"><span class='mb-text'>Create Your Customizable Donation Form<\/span><\/a><\/p>\n<hr \/>\n<h2><a id=\"post-108940-_9l3tykgvtgkl\"><\/a>Step 4: Create Your Donorbox Account<\/h2>\n<p>Getting started at Donorbox is quick and easy. Here\u2019s how:<\/p>\n<ol>\n<li><a href=\"https:\/\/donorbox.org\/orgs\/new\" target=\"_blank\" rel=\"noopener\"><strong>Sign up<\/strong><\/a><strong>.<\/strong> Create your free account in just a few minutes!<\/li>\n<li><strong>Connect your payment processor<\/strong>. Link Stripe or PayPal so donations flow directly from your processor into your bank account.<\/li>\n<li><strong>Set up your first campaign<\/strong>. Choose a simple donation form or build a full donation page.<\/li>\n<li><strong>Customize your branding<\/strong>. Add your brand colors so forms match your nonprofit\u2019s look.<\/li>\n<li><strong>Publish and share<\/strong>. Embed your form right on your website, share your donation form link, or use a pop-up form to start collecting donations immediately.<\/li>\n<\/ol>\n<p>You can upgrade to <a href=\"https:\/\/donorbox.org\/pricing\" target=\"_blank\" rel=\"noopener\">Pro or Premium<\/a> for additional tools and support to boost your fundraising potential.<\/p>\n<p><strong>Bonus resource:<\/strong> If you\u2019re looking for more direction, check out our detailed guide on <a href=\"https:\/\/donorbox.org\/nonprofit-blog\/get-started-with-donorbox\" target=\"_blank\" rel=\"noopener\">how to get started<\/a>.<\/p>\n<hr \/>\n<h2><a id=\"post-108940-_jwx8ktp10oye\"><\/a>Step 5: Notify Your Recurring Donors<\/h2>\n<p>Once you cancel your Flipcause account, all recurring donations will be automatically terminated. So, it&#8217;s up to you to:<\/p>\n<ul>\n<li>Download your <strong>Recurring Subscriber List<\/strong> from the Flipcause Dashboard.<\/li>\n<li>Email your donors explaining the switch and how they can easily resubscribe via Donorbox.<\/li>\n<li>Cancel their existing recurring donations in Flipcause to ensure there are no double charges.<\/li>\n<\/ul>\n<hr \/>\n<h2>Step 6: Cancel Your Flipcause Account<\/h2>\n<p>Your first step is to formally cancel your Flipcause subscription. There are three ways to do this:<\/p>\n<ul>\n<li>Email the Flipcause Success Team at success@flipcause.com.<\/li>\n<li>Chat with Flippy, Flipcause\u2019s live chat assistant.<\/li>\n<li>Submit the cancellation form in your Flipcause Dashboard.<\/li>\n<\/ul>\n<p>If you choose the dashboard method:<\/p>\n<ol>\n<li>Log in to your <a href=\"https:\/\/www.flipcause.com\/sign-in\" target=\"_blank\" rel=\"nofollow noopener\">Flipcause Dashboard<\/a>.<\/li>\n<li>Go to <strong>Settings<\/strong>.<\/li>\n<li>Click <strong>Payment Settings<\/strong>, then select <strong>Subscription Settings<\/strong>.<\/li>\n<li>Choose <strong>Cancel Subscription<\/strong>.<\/li>\n<li>A Typeform cancellation form will open. Follow the prompts and click <strong>Submit<\/strong>.<\/li>\n<\/ol>\n<p>After you submit the form, Flipcause will review your account and reach out with the next steps.<\/p>\n<hr \/>\n<h2><a id=\"post-108940-_5w6845c8dlxn\"><\/a>Ready to Make the Move?<\/h2>\n<p>Canceling Flipcause and moving to Donorbox can feel like a big shift \u2013 but with the right steps, it\u2019s a smart one. You\u2019ll be transitioning to a platform built for transparency, donor trust, and long-term growth.<\/p>\n<blockquote><p>You\u2019ve already heard about (and maybe experienced) some of the challenges that come with staying on Flipcause. If you\u2019re ready to move forward with a platform you can count on, sign up with Donorbox today and experience our innovative fundraising <a href=\"https:\/\/donorbox.org\/features\">features<\/a> for yourself!<\/p><\/blockquote>\n<a href=\"https:\/\/donorbox.org\/orgs\/new?utm_source=Blog&utm_medium=footer-bannerc\" class=\"banner-link\" target=\"_blank\">\n\t  \t\t\t\t\t\t<img src=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2018\/10\/seemless-giving-tools.webp\" alt=\"Bottom banner\" loading=\"lazy\" decoding=\"async\" \/>\n\t\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"<p>If you\u2019re feeling frustrated with Flipcause or looking for a fundraising solution that can better support your nonprofit\u2019s growth, you\u2019re not alone! More and more nonprofits are exploring alternatives to Flipcause that offer more transparency, faster access to funds, and tools built to scale. Donorbox may just be your solution \u2013 and switching over doesn\u2019t [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":108947,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[6347,3],"tags":[],"ppma_author":[6350,6389],"class_list":["post-108940","post","type-post","status-publish","format-standard","has-post-thumbnail","category-compare-fundraising-platforms","category-nonprofit-tips","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Cancel Flipcause and Migrate to Donorbox<\/title>\n<meta name=\"description\" content=\"Ready to cancel your Flipcause account? Follow our step-by-step guide to easily close your account and and migrate to Donorbox.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/donorbox.org\/nonprofit-blog\/cancel-your-flipcause-account\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Cancel Flipcause and Migrate to Donorbox\" \/>\n<meta property=\"og:description\" content=\"Ready to cancel your Flipcause account? Follow our step-by-step guide to easily close your account and and migrate to Donorbox.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/donorbox.org\/nonprofit-blog\/cancel-your-flipcause-account\" \/>\n<meta property=\"og:site_name\" content=\"Nonprofit Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/donorbox\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-05T19:19:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T12:13:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/donorbox.org\/nonprofit-blog\/wp-content\/uploads\/2025\/09\/how-to-cancel-flipcause.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1120\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Chirasree Bose\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Donorbox\" \/>\n<meta name=\"twitter:site\" content=\"@Donorbox\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fern Bamber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account\"},\"author\":{\"name\":\"Fern Bamber\",\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/#\\\/schema\\\/person\\\/68642e7c8d9a21a5b8d0c1f8fb9ced9b\"},\"headline\":\"How to Cancel Flipcause and Migrate to Donorbox\",\"datePublished\":\"2025-09-05T19:19:34+00:00\",\"dateModified\":\"2025-11-10T12:13:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account\"},\"wordCount\":908,\"image\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/how-to-cancel-flipcause.png\",\"articleSection\":[\"Compare Fundraising Platforms\",\"Nonprofit Tips\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account\",\"url\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account\",\"name\":\"How to Cancel Flipcause and Migrate to Donorbox\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/cancel-your-flipcause-account#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/how-to-cancel-flipcause.png\",\"datePublished\":\"2025-09-05T19:19:34+00:00\",\"dateModified\":\"2025-11-10T12:13:33+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/donorbox.org\\\/nonprofit-blog\\\/#\\\/schema\\\/person\\\/68642e7c8d9a21a5b8d0c1f8fb9ced9b\"},\"description\":\"Ready to cancel your Flipcause account? 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