Donorbox Salesforce integration now supports sync with enhanced recurring donations model in Salesforce. The new and reimagined recurring donations model in Salesforce brings in the following improvements
Moving forward, Salesforce will only support enhanced recurring donations and won’t develop and release new features for the legacy recurring donations model.
With the legacy recurring donations model, a number of pledged opportunities were created on the creation of a recurring donation record based on the organization-specific NPSP forecast months setting. Now the concept of instalments has been introduced and the creation of a recurring donation record only creates one pledged opportunity with a number of instalments. These instalments act as a blueprint for upcoming pledged opportunities. When an opportunity matures, a nightly batch process generates the next pledged opportunity based on the next instalment date from the schedules. Salesforce has also introduced the option for pausing recurring donations and along with this change, a number of new fields have been introduced to make the entire experience more intuitive.
Donorbox integration with Salesforce enhanced recurring donation automatically creates and manages your recurring donations in Salesforce for you. Not only this but the sync to Salesforce also supports:
The recurrence period in Salesforce is now defined based on the following three fields and our integration automatically defines the appropriate combination based on the recurrence period defined on the Donorbox plan. The following table explains how these fields work in combination.
|Every||This figure works in combination with Installment period to form different recurrence combinations||Between 1 and 20|
|Instalment Period||A picklist that allows selection from a predefined recurrence interval||Weeks, Months, Years, 1st and 15th|
|Day of Month||The actual day on which the donation will be made||Holds a value between 1 and 31|
If you want the enhanced recurring donation sync in Salesforce to be enabled for your org, please reach out to our support.