New Feature: Pre-Fill Default Amount in your Donation Forms

Are your donors having trouble deciding how much to donate? We recently added a new feature that allows you to pre-fill your donation forms with the default amount of your choice. This will further expedite the checkout process and encourage your donors to donate more than the minimum. To find out how it works, begin by clicking on the “Embed Form” button to the right of your campaign name.

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Feature Update: Custom Questions for Offline Donations

For those of you who do a lot of in-person fundraising and want to add your offline donations to your Donorbox account, we have some great news! You may have noticed that Donorbox forms have the facility for donation designation and custom questions. Now these questions are available for donations that you receive outside of Donorbox. Here is how it works:

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New Feature: Copy a Campaign

To all the ambitious nonprofits out there who create an impressive amount of campaigns on Donorbox, we have a new tool to make your lives easier! You can now duplicate your campaigns with the click of a button, so as to keep the same base for all your campaign forms. This means you no longer have to waste time editing every aspect of your different donation forms to make sure they match up to one another.

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Feature Update: Send Test Emails

Attention nonprofits, we just launched a new feature! You can now send yourself test receipt emails to see first-hand how your donation receipt template looks when it is sent out to your donors.

Initial & One-Time Donations

There are two types of email receipts you can test, the first being for initial and one-time donations.

Start by heading over to your Donorbox dashboard and clicking the “Edit” button by the campaign whose receipt email you wish to test.

Go to the “Email” tab of your campaign editor and, once you have drafted you email template, click the gray “Send Test Email” button.

This will send a test email to the email address you used to create your Donorbox account. You should get a popup notification letting you know that the email has been sent.

Subsequent Monthly Donations

The second type of email receipt you can test is the one for subsequent monthly donations. To do so, go to your Donorbox Account page and click the “Receipt Email Settings” link on the left-hand side.

Here again, once you have drafted your email template, click the gray “Send Test Email” button.

That’s it! Your test email will be waiting for you in your inbox, complete with a randomized name and donation amount.

Seamless Company Donation Matching

We are very excited to bring you a highly effective integration to help you get matching donations!

Donorbox has partnered with Double the Donation, the leading corporate giving data company, to give your donors the best employer matching experience. By encouraging and simplifying the corporate matching process for donors, this integration will help you grow your revenue.

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New Feature: ACH Bank Transfer Donations

The Donorbox team is thrilled to introduce an exciting new feature for all U.S. based organizations. Our donation forms now accept ACH bank transfer (also known as eCheck) payments! In other words, your supporters can now make donations through bank transfers instead of using their credit cards or PayPal accounts.

This is particularly helpful for large donations, as credit card fees are almost three times more expensive than ACH fees. In fact, Stripe charges a 2.2% + $0.30 credit card fee for registered 501c3 nonprofits, while its ACH fee is of 0.80% capped at $5 (i.e. if you donate above $625, the fee remains at $5). In both scenarios, Donorbox charges a 0.89% transaction fee. Taking, for a example, a donation of $1,000: you would pay $13.90 in fees instead of $31.20. Whether you or your donors pay these fees – the lower they are, the better.


This new feature is especially practical in that donors don’t have to type in their bank account and routing numbers in order to perform a bank transfer. Instead, they simply log in using their online banking credentials (username & password), making the checkout process much faster and more secure.

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New Feature: More Donation Notification Recipients

Time for another quick feature update!

While you could previously only add one additional donation notification email address for your organization, you can now add up to four. This makes it easy for you to keep your organization’s finance or accounting team up to date on your donations, as they will be directly notified by Donorbox when you receive a donation. You no longer have to play the middle man!

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Additional Questions Form Builder

Donorbox provides non-profit organizations with a fast, optimized donation payment system. It has a powerful form builder, allowing you to collect information from your donors such as their address, phone number, employment information, and anything else that you might need through custom questions. In fact, in the “Advanced Setup” section of your donation form editor, you are given the option of adding additional questions to your donation forms. To do so, simply check the “Ask additional questions” at the bottom of the advanced setup page.

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PNG Image Donate Buttons

We have a small feature update for you. Until recently, our Donorbox donate buttons had been CSS based. However, we decided to add PNG image buttons, so you can add a donate button into email campaigns (such as those on MailChimp), as well as on GitHub pages. Here’s how to use them:

1. Go to your Donorbox dashboard and click “Donate button” by the appropriate campaign.


2. Scroll past the CSS Code to find the “PNG Image Buttons”. You can choose the size and color of your button, as well as set the option for recurring donations as default. Once you’ve customized your donate button, download the PNG by clicking on it.


3. Now, to add your donation button to a MailChimp email campaign, create your campaign and click the “Image” button in your text editor. Other email campaign software such as Campaign Monitor will work in a similar fashion.


4. Upload your donation button PNG and link it to your Donorbox campaign link.


5. That’s it! You are now ready to send your email campaign, complete with a donation button.


Feature Update: Monthly-Only Recurring Donation Forms

We have another feature update coming your way! You can now create a form made only for monthly recurring donations – essentially removing the “one-time donation” option. This is useful for organizations who want to sell memberships through their Donorbox forms, or for organizations who want to have a special form for their premium recurring donors.

Here’s how to create your monthly-only donation form:

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