Unleash Your Donation Potential

Your fundraising coach is an industry veteran with a glowing track record for helping nonprofits thrive. Basically your new BFF (Best Fundraising Friend). It all starts with a fundraising kickoff call to define your custom strategy (based on organizational objectives). Next, you’ll receive quarterly check-ins to ensure you’re meeting your goals and staying on track to exceed them. You’ll enjoy peace of mind knowing your organization is operating under a combination of tried-and-tested & cutting-edge techniques to raise more funds and attract more supporters.

Although we do not offer a free trial, Donorbox Premium comes with a 14-day full refund policy. If your Premium plan is canceled within the first 14 days, we will issue a full refund. If your Premium plan is canceled after those 14 days, the full payment for your current billing cycle is still in effect.

While on our Premium plan, you can transition back to our Standard plan at any time if you find that it's a better fit for your organization's needs.

Yes, you can stick with your Standard plan, and add on select product features as needed. Available at different fees, these consist of the following: Advanced Form & Page Customization, Text-to-Give, Zapier & API integration, and Mailchimp integration.

We offer two payment options for our Premium plan: quarterly payments or annual payments. The billing cycle begins on your effective date (when the agreement is signed and the first payment is completed) and will run on either a quarterly basis or an annual basis, depending on your selected payment option.

Typically, we offer 24/5 online support via email. With Premium, you will receive priority support with an industry-leading response time between 15 minutes and 1 hour. In scenarios where phone support is necessary, your dedicated Account Ambassador will attend to help address your specific questions.

Everything in the Standard Plan (free plan) also comes with Donorbox Premium. These features include: Unlimited Donation Forms, Unlimited Crowdfunding Pages, Unlimited Peer-to-Peer Pages, Unlimited Fundraising Pages, Quick Donate, and Standard Customer Support.

No credit card information is ever stored on Donorbox servers, and no donor information is ever shared with other parties. Donorbox’s dedicated security team maintains a protected environment for all donor data alongside data that is transmitted through our payment processors. This includes internal and external security controls and adherence to industry-standard security protocols. Donorbox is GDPR compliant and uses active security monitoring to prevent any malicious cyber exfiltration.