The Institute of Student Loan Advisors (TISLA) is a 501(c)(3) non-profit that is funded through grants, donations and fee for service products sold to employers, colleges, associations and other entities passionate about helping consumers with their student debt.  Note that the use of our site as well as our email based one on one counseling and dispute resolution is free to consumers - period.  While we are grateful for any donations as they allow us to continue our mission, it is not necessary nor expected for consumers to make a donation of any kind to receive our free services.  If you choose to make a donation, we thank you for helping to provide the resources needed to ensure that all consumers have access to fair, free, expert student loan advice.